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Getting in touch

The Graduate Admissions Office is closed for ten days over Christmas and New Year and for a week over the Easter period. This results in a backlog of correspondence and increased processing times during January and April especially. We provide information online about our current processing dates| and vacations| to keep applicants up to date with how the admissions process is going. Please check the current processing dates before contacting us to enquire whether your documents have been received. As soon as your documents are processed they will appear on your record on the tracking system. All documents must be sent to the Graduate Admissions Office - sending documents to the individual academic department will delay your application.

Asking a question/sending information by email

The website and admissions enquiries system are the quickest and most comprehensive way of answering any questions you may have. Please explore the site before contacting the Graduate Admissions Office. If your question cannot be answered by reference to online resources, you should email us via the on-line enquiries system. 

We answer all queries in the order they are received. At particularly busy times of year (eg after Christmas and Easter vacations) it may take us longer than expected to respond. Please keep an eye on our current processing times and do not repeat your query. We will respond as quickly as we can. We do not have a direct email address.

If you wish to make changes to your application, to send us more information if requested by your department or to inform us of a decision (such as wishing to defer your offer), then you should use the 'How do I...?' | forms.

Any changes to your address should be made using the link on your record on the online application tracker.|

Please ensure that our domain name - lse.ac.uk - is added to your safe senders list. Many of our email responses are database driven and may end up being mis-directed into your junk mail folder.

Sending documents through the post

Our postal address is:

Graduate Admissions,
The London School of Economics and Political Science,
PO Box 13420,
Houghton Street,
London,
WC2A 2AR,
United Kingdom.

If you are sending your documents via a parcel delivery service who cannot deliver to a PO Box number, please use the alternative address of:

Graduate Admissions,
The London School of Economics and Political Science,
Houghton Street,
London,
WC2A 2AE,
United Kingdom.

Please note we operate a five day turnaround time in processing incoming post, which may mean that your documents are not processed immediately. Please allow  at least five working days from the date we received your items before contacting us, to give us time to process them. At peak times of year, the turnaround time is likely to be longer. You can check our current processing times| online. You are also reminded that documents sent to LSE are non-returnable, and you will not be able to retrieve them. In particular, do not send us your original degree certificate - use the proof of degree form or obtain a certified copy.

The turnaround time applies to all incoming documents, so please allow at least five working days from the date we received your items before contacting us, to give us time to process them. At peak times of year, the turnaround time is likely to be longer.

Please include your full name and application number in any correspondence.

Contacting us via phone

Our phone lines are open from 9.30am to 5.15pm, Monday to Friday.

To call us please ring +44 (0)20 7955 7160. We use an automated system |to direct your call to the most appropriate person.

  • We will not offer a telephone service on Tuesdays and Fridays until further notice. This is to allow us to catch up with the processing of applications and documents. You may still use the automated system to check your application status and our web resources will continue to be updated.

Coming to visit

You should come to the Student Services Centre on the ground floor of the Old Building on Houghton Street. Please see maps and directions| for a map of the area and a route diagram.

Further information

When we are open

Please come to the Student Services Centre| in the Old Building on the ground floor for answers to your general queries. A member of the graduate admissions office will be available for in-depth discussion between 12-1 and 3.00-4.00 weekdays except on Wednesdays when we will be available 12-1 only.

Please note thatbetween terms| we operate a 12-1 shift only and drop-in sessions are not available when the School is closed for public holidays|.

  • Please be aware that on Friday 11 April, the Student Services Centre will be closed due to an IT systems upgrade on campus. Our drop in sessions on this date are therefore cancelled.
  • In order to accommodate graduation ceremonies, the SSC will be closed on 16-18 July inclusive. No drop in sessions will operate and it will not be possible to drop off documents on these dates.

Please note that if you wish to show us your original documents but not to leave them with us, you should also bring a photocopy with you that our counter staff can stamp and certify as matching the original.

What to do when we are closed, but you have documents or an application to hand in

If you would like to drop off an application or documents, but can only visit outside of our opening hours, you may post them in the drop in box, situated in the Student Services Centre. Please place all documents in a sealed envelope to ensure that they do not get separated, as this may delay processing.

Please note that if you wish to show us your original documents but not to leave them with us, you should also bring a photocopy with you that our counter staff can stamp and certify as matching the original.

The turnaround time applies to all incoming documents, so please allow at least five working days from the date we received your items before contacting us, to give us time to process them. At peak times of year, the turnaround time is likely to be longer. You can check our current processing times online.

Please include your full name and application number in any correspondence.

The turnaround time applies to all incoming documents, so please allow at least five working days from the date we received your items before contacting us, to give us time to process them. At peak times of year, the turnaround time is likely to be longer. You can check our current processing times online.

Please include your full name and application number in any correspondence.

The turnaround time applies to all incoming documents, so please allow at least five working days from the date we received your items before contacting us, to give us time to process them. At peak times of year, the turnaround time is likely to be longer. You can check our current processing times online.

Please include your full name and application number in any correspondence.

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