teaching and support

Teaching and Academic support

Teaching and teaching advice/support


Lectures are an integral part of your programme and will introduce themes and ideas on a particular topic before the corresponding class (undergraduate) or seminar (postgraduate).

Every lecture at the LSE is open to all students, subject to space in the lecture theatre, so if you would like to attend additional lectures out of interest, and your timetable permits, do take advantage of this opportunity.

Attendance at classes/seminars is compulsory and attendance is recorded.

Further information regarding the delivery of lectures and classes for the 2020/21 academic year is available via the following webpage.


How to get advice on your teaching: Advice and Feedback Hours

The purpose of “advice and feedback hours” is to give students regular access to teachers. This gives you the opportunity to talk to your course teachers on a 1-2-1 basis. If you need clarification on a particular topic, are having any difficulties with the course, or if you are interested in their particular field of study and want to know more, you can book appointments with the course teacher during their advice and feedback hours. You can speak to any teacher during their advice and feedback hours, even if you are not a student on one of their courses.

All teachers hold advice and feedback hours at least once a week during term time. Information on how to book an appointment with a teacher from the Department of Social Policy is available via the People page of the departmental website. 

Information on how to book an appointment with teachers from outside Departments can usually be found by checking their Department webpages. If you are unable to attend a particular advice and feedback hour, for example because of a timetable clash, you can contact the individual teacher to arrange an appointment at an alternative time.

Who to contact about your learning

Your Academic Mentor

At the start of your degree programme, you will be assigned an Academic Mentor, who will guide and assist you in your learning development and maintain an overview of your academic progress and overall wellbeing during your time at the School.

The Academic Mentor’s responsibilities include:

  • Providing academic guidance and feedback on your progress and performance and to discuss any academic challenges you might experience.
  • Providing pastoral guidance on non-academic issues and referring you, as neccesary, to the appropriate support services within the School.
  • Implementing the provisions outlined in Inclusion Plans (IPs) for students with long-term medical conditions, specific learning differences and/or disabilities in liaison with the School's Disability and Well-Being Service.
  • Advising /approving course selection.
  • Informing the Departmental Tutor and School of any student whose progress is not satisfactory (Undergraduate students).
  • For Postgraduate students, the Academic Mentor also acts as your Dissertation Supervisor

You should make arrangements to see your Mentor and aim to do so at least twice each term, or more frequently if you are facing particular challenges. You can also use the advice and feedback hour system to keep in touch with your Academic Mentor. Any issues that cannot be resolved with your Mentor can be taken to your Departmental Tutor (Undergraduate students) or your Programme Manager (Postgraduate students).

Find out more about the role of your Academic Mentor here.


There is also a three- year Academic mentoring programme for Undergraduate students and a one year Academic Mentoring Timetable for Postgraduate students to set out the purpose of regular meetings with Academic Mentors and they ways in which they can provide support.


The Departmental Tutor (Undergraduate Students)

Each department has an Undergraduate Departmental Tutor. In the Department of Social Policy this is Professor David Lewis.

The responsibilities of the Departmental Tutor include:

  • Monitoring the academic and pastoral care provided by members of the department, including ensuring teaching is as inclusive as possible and inclusion plans for students with disabilities or specific learning difference are properly implemented. 
  • Arranging regular termly meetings of the Staff-Student Liaison Committee and the nomination of a representative to the School's Undergraduate Students' Consultative Forum.
  • Providing pastoral support and general welfare guidance to students including communication between the School and any student encountering academic, health or wellbeing difficulties. 
  • Ensuring students make appropriate course selections and agreeing, where appropriate, a student's request for course selection outside the degree regulations. 
  • Considering students' request for a degree transfer, interruption of studies and repeat teaching. 
  • Ensuring students' attendance is properly monitored.

Your Programme Director (Postgraduate Programmes)

A Programme Director is responsible for each taught programme. In the Department of Social Policy, there are Dr Isabel Shutes (ISPP) and Dr Leonidas Cheliotis (CJP). The responsibilities of the Programme Director include:

  • The delivery and development of programmes on both operational and strategic levels.
  • Liaison with Student Academic Representatives and attending meetings of the  Staff-Student Liaison Committee (SSLC).
  • Ensure any issues arising at programme level area adressed effectively.
  • Supporting student community within the Department's programmes.
  •  Agreeing, where appropriate, a student's request for a degree transfer.

School Support Services

There are also other services within the school which can help and support your learning:

LSE Life

LSE Careers

LSE Library

Student Wellbeing

LSE Students’ Union