Contact Graduate Admissions

The website and admissions enquiries system are the quickest way to receive answers to any questions you may have. Please explore the site before contacting us. If your question cannot be answered by reference to online resources, you can submit an email enquiry via the admissions enquiries system.

We answer all queries in the order they are received. Please check our current processing times and do not repeat your query. We will respond as quickly as we can. We do not have a direct email address.

If you wish to make changes to your application or to inform us of a decision (such as wishing to defer your offer), then you should use the 'How do I...?'  forms in the Applicant and Offer holder sections of the website. Once your application is complete, please do not send us any additional information unless we ask for it. Your file will be with the selectors and additional information will not be matched to it until it returns to us.

Any changes to your address should be made promptly using the link on your record on the online application tracker.

Please ensure that our domain name - lse.ac.uk - is added to your safe senders list. Many of our email responses are database driven and may end up being mis-directed into your junk mail folder.

If you have a Gmail account, please follow these instructions:

1. Open your Gmail account in a web browser
2. On the top-right of the page, click on the cog symbol to open the 'Quick settings' menu
3. Select 'See all settings'
4. Go to the 'Filters and blocked addresses' tab
5. Select 'Create a new filter'
6. In the 'From' field, enter the following text, including the asterisk (*): *lse.ac.uk
7. Click 'Create filter'
8. Select 'Never send it to Spam'
9. Click 'Create filter'

Wherever possible do not send paper documents, but instead use online verification services such as Digitary, CHESICC (in P.R.China), eScrip-Safe etc, to share your transcripts and proof of qualifications. You can also ask your institution to email your documents to us directly at graduate.documents@lse.ac.uk. If you do send paper documents, please be aware that these will take longer to process.

Our postal address is:

Graduate Admissions,
The London School of Economics and Political Science,
PO Box 13420,
Houghton Street,
London,
WC2A 2AR,
United Kingdom.

If you are sending your documents via a parcel delivery service who cannot deliver to a PO Box number, please use the alternative address of:

Graduate Admissions,
The London School of Economics and Political Science,
Houghton Street,
London,
WC2A 2AE,
United Kingdom.

Please note we operate a five day turnaround time in processing incoming post, which may mean that your documents are not processed immediately. 

Please allow at least five working days from the date we received your items before contacting us, to give us time to process them. At peak times of year, the turnaround time is likely to be longer. 

You can check our current processing times online. You are also reminded that documents sent to LSE are non-returnable, and you will not be able to retrieve them. In particular, do not send us your original degree certificate - use the proof of degree form or obtain a certified copy.

Please include your full name and application number in any correspondence.

We will email you as soon as we process your documents and add them to your application, unfortunately we cannot contact you to inform you that your documents have arrived until they have been processed. We thank you for your patience.

To call us please call +44 (0)20 7955 7160. We use an automated system to direct your call to the most appropriate person or to verify the status of your application. At the moment it is not possible to speal to a member of staff.

We are currently working towards an appointment service to replace the phone queueing system. More details to follow as they become available.

*Phone service closure dates

From time to time we are not able to offer a full phone service. Details of upcoming closure dates are posted below:

Due to staff shortages we are unable to offer a phone service at the moment.

We will be trialling our new online query sessions on 3,4 and 5 February 2021. Follow this link to book a session.

Graduate Admissions offers drop-in sessions at the Student Services Centre in the Old Building on the ground floor for answers to general queries.

During term-time, the drop-in normally operates 11am - 12pm and 3pm - 4pm on weekdays, except on Wednesdays when they are only available from 11am - 12pm. Outside of term-time the drop-in operates 11am-12pm only.

Graduate Admissions can answer questions about admission to LSE from prospective applicants and offer holders.

Graduate Admission operate using a sign-up sheet: please add your name to the blue list and then take a seat until you are called forward. Graduate Admissions may only be able to meet with a limited number of visitors during their drop-in at peak periods. Visitors are encouraged to arrive early to avoid disappointment.  

*Drop-in closure dates

From time to time we are not able to offer a drop-in session. Details of upcoming closure dates are posted below:

We are unable to offer any drop-in sessions at present. Please refer to our website for answers to most queries, and send documents to us electronically wherever possible. We will update this page and our news page when we have new information.

When the Admissions Office is closed you can view our FAQ's in the admissions enquiry system, use the online tracker or the automated phone system, and submit requests through our How do I...? forms. We will deal with your queries in the order they are received once we are back in the office.

If you would like to drop off an application or documents outside of our drop-in sessions, you may hand them in at the Student Services Centre to any member of the staff on the counter there. Please place all documents in a sealed envelope to ensure that they do not get separated, as this may delay processing.

Please note that if you wish to show us your original documents but not to leave them with us, you should also bring a photocopy with you that our counter staff can stamp and certify that they match the originals.

The turnaround time applies to all incoming documents, so please allow at least five working days from the date we received your items before contacting us, to give us time to process them. At peak times of year, the turnaround time is likely to be longer. You can check our current processing times online.

Please include your full name and application number in any correspondence.