Accessibility Statement

LSE is committed to making its website accessible for as many people as possible. We are working towards compliance withThe Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Making our website work for you

You should be able to use a range of accessibility features to tailor our website to your needs. This includes:

  • Navigate most of the website using just your keyboard
  • Zooming by up to 275% on a desktop or laptop computer without text spilling off screen
  • Listen to most of the website content using a screen reader

Video and Audio

Most of the video and audio content is delivered on the LSE’s website using the LSE player.

  • This can be navigated using a keyboard
  • Video and audio content can be started, stopped and the volume controlled using the keyboard
  • Filtering functions are not currently useable with keyboard controls
  • Small quantities of video on the website are also delivered using YouTube

We know some parts of this website aren’t currently fully accessible

We are in a process of an accessibility evaluation of our website. At the current time, we have identified the following accessibility issues:

  • Some elements are not keyboard accessible, and there are issues with keyboard focus
  • Some content may not be easy for screen readers to process correctly
  • Some forms are not correctly labelled
  • Images are not consistently labelled with descriptive alt text
  • Videos do not have audio description
  • Audio streams do not have transcripts
  • Older documents may not be compliant with accessibility standards
  • Downloadable pdf documents may not be accessible with screen readers

If you discover other accessibility issues or think we are not meeting the requirements of the accessibility regulations, you can inform LSE’s Digital Team.

What to do if you can’t access parts of this website

If you need information on this website in a different format such as accessible PDF, you can email LSE’s Digital Team. We’ll consider your request and get back to you in five to ten working days.

If you need information on our courses or applying to study at LSE you can use an enquiry form to contact our Student Marketing and Recruitment Team or by telephone on +44 (0)20 7955 6613

If you have general enquiries you can contact our main switchboard on +44 (0)20 7405 7686

Complaints process

If you have reported a problem with our website, or asked for an alternative format, but you are not happy with our response, you can contact our Equity Diversity and Inclusion (EDI) team to register your difficulty. This helps us improve our service.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

This statement was last updated on 26 September 2019.