Cultural Awareness & Intercultural Communication

Cultural Awareness & Intercultural Communication Programmes

Integrating Chinese business styles and cross-cultural communication skills

2020-2021 Dates:

26 Jun 2020 

 3 July 2020

10 July 2020

 17 July 2020





24 July 2020 

31 July 2020

7 Aug 2020

 14 Aug 2020





If you would like to request alternative dates, please do not hesitate to get in touch with us. 


Aims and objectives

After successfully completing this package, participants will be able to: 

  • Use Chinese to communicate in a culturally appropriate manner.
  • Understand communication between persons from different cultural backgrounds and in different cultural contexts, particularly in a business context.
  • Provide you with an opportunity to reflect on how cultural context influences identity construction and negotiation, including your own, in intercultural communication and the features of effective communication with people from different cultural backgrounds and in diverse contexts, in the broad framework of “native” and “other” cultures, as well in the more fluid and dynamic contexts of intercultural communication.
  • Help you to explore the relationship between language teaching and intercultural communication.

Course levels and content

 1. Chinese business etiquette: understanding and defining culture
 2. Effective business communication: Western & Confucian heritage
 3. Business operations in an intercultural setting: Relationship based, right based and rule based work culture
 4. Negotiation in an intercultural context
 5. Decision making
 6. Nonverbal communication
 7. Leadership and multicultural teams
 8. Power distance and bureaucracy


Course details

Duration: 8 hours for a package

Venue: LSE campus/your office or online

Trainers: CIBL expert teachers

Price: £350 per hour for a group of 12



  • Fill out the enquiry form 

  • Email your form to Dr Hong Lu OBE at

  • CIBL will draft a tailor-made programme for your approval. Once the draft has been approved, a contract and invoice will be sent out to you. Payment may be made via this link

Terms and conditions

If you choose to participate in a Mandarin course you are agreeing to the Programme Regulations as set out by the Confucius Institute for Business London, CIBL.