Request to cancel, swap, extend or move out early

For details on how to cancel your accommodation before you arrive visit Book accommodation in halls.

If you want to move out of your hall early, you have to let us know by submitting an early leaver form.

For more details and to access the forms, visit: Moving out early

Room swaps will not be permitted during the Early Arrival period or for the first two weeks after your check in date. From two weeks after your check in date onwards, room swaps will be possible, however, you will require the permission of the warden.

In addition to this, both students must show evidence of a negative COVID-19 test to the warden upon seeking approval for the swap. The negative test result must be within 4 days of the date of the proposed room swap. 

Download and print the accommodation swap form [PDF].

Room swaps will not be possible in households where there is a positive COVID-19 case or if either student is self-isolating. This will be subject to any further guidance issued by Public Health England.

Christmas and Easter vacations

If you are in a hall with a 31 week contract that doesn't cover the Christmas and Easter vacations, you may be able to book extra accommodation.

Different rates apply during the vacation periods and we cannot guarantee you the same room or room type. Payment for rooms over the Christmas and Easter vacations need to be made when you book. Visit Staying at your hall during Christmas or Easter.

Summer vacation

If you are in a hall with a 31, 39 or 40 week contract that does not cover the summer vacation, you can apply for a room over the summer in another hall.  For longer stays, see what's available and how you can apply at: Summer vacation accommodation

Short stays of a week or less may be possible at your hall. Speak to reception for details.

You may be able to arrive before your contract starts, but the process depends on which hall you're in for term time. Visit Arriving early at your hall.