Modernising public service delivery in rural India

Governments around the world are actively deploying Digital Public Infrastructure (DPI) to enhance state capacity and modernise public service delivery, with India emerging as a global blueprint for governments.

In this talk Professor Shirin Madon will discuss interventions to improve service delivery at the periphery in resource-poor contexts, focusing on primary healthcare in rural India.

Professor Shirin Madon is Professor of Digital Technologies and Socioeconomic Development, working jointly in the Departments of International Development and Management at LSE (Information Systems and Innovation Faculty Group). Shirin's research investigates the interplay between digital innovation and processes of governance within development and humanitarian aid contexts.

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