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Terms and conditions

Applying to all Language Centre non degree programmes, courses and services

These terms and conditions are not exhaustive. Specific conditions not mentioned here may be applicable to a specific programme, course or service but these will be clear on any web information, receipt, information booklet or application form.

Terms and conditions applying to all language centre non degree programmes and courses
  • The application, registration and payment procedure for a specific programmes must be followed.
  • To take a course at the Centre you must normally be aged 18 or over at the start date.
  • We do not accept payments in instalments nor deposits. All programmes or courses must be paid for in full and in advance.
  • If, due to unforeseen circumstances, a course is cancelled you will receive a full refund of course fees.
  • We reserve the right to cancel courses that fail to meet the minimum recruitment level before commencement. A full refund will be made in such circumstances.
  • If you wish to withdraw from a course you must do so in writing at least ten working days before its start date in order to qualify for a full refund.
  • Any individual wishing to withdraw from a programme of study after its start date will not normally qualify for any refund (except if you are an LSE student who experiences a timetable change to their degree course schedule and we cannot offer you an alternative class time for your non degree language course).
  • On production of a receipt any refund due will be will be returned using the method used for the initial payment.
  • We reserve the right to change any times/dates/content listed.

Additional terms and conditions applying to all full time english for academic purposes and summer programmes

Additional terms and conditions applying to all additional services
  • We cannot guarantee that we can undertake anything requested. This depends on availability of staff.
  • We cannot guarantee that the work will be done within the required time frame, however every effort will be made to do so providing that sufficient notice is given.
  • All authentication work undertaken comes with a signed covering letter by the member of staff who undertook the work.
  • If you are applying to LSE and need any documents translated and/or authenticated then the LSE rate is applicable.
  • For purposes of calculating fees for authentication, documents will be classed as individual documents at our discretion. For example, a two page transcript plus certificate will be considered one document. However, longer transcripts may be divided into separate academic years.
  • Translations are charged per word in the source document. A minimum of £25.00 may be charged.
  • For services where the total estimated cost will exceed £250.00 you may be asked for a deposit.
  • On completion you will be contacted and asked to pay the balance due before collecting any materials.
  • In order to ascertain your exact requirements we may ask you to meet with the member of staff who will undertake the work to finalise cost/timeframe.
  • An Internal Charge can be raised for LSE units.
  • 'Quick Language Assessment’: We can either use a pro forma from your college (or place you are applying to study at) or we can give you a Covering Letter which states our opinion of your Language Skills, using the Council of Europe Assessment Profiles.

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