Online patient feedback as a safety valve: an automated language analysis of unnoticed and unresolved safety incidents Article Author(s) Tom W. Reader, Alex Gillespie Developing a battery of measures for unobtrusive indicators of organisational culture: a research note Article Author(s) Tom W. Reader, Alex Gillespie Do national policies for complaint handling in English hospitals support quality improvement? Lessons from a case study Article Author(s) J Van Dael, Tom W. Reader, Alex Gillespie, Lisa Freise, Ara Darzi, Erik K. Mayer An analysis of complaints about hospital care in the Republic of Ireland Article Author(s) Emily O'dowd, Sin Eád Lydon, Kathryn Lambe, Akke Vellinga, Chris Rudland, Elaine Ahern, Aoife Hilton, Marie E. Ward, Maria Kane, Tom Reader, Alex Gillespie, David Vaughan, Dubhfeasa Slattery, Paul O'connor More research Browser does not support script. Browser does not support script. Browser does not support script. Browser does not support script. Browser does not support script. Browser does not support script.
Developing a battery of measures for unobtrusive indicators of organisational culture: a research note Article Author(s) Tom W. Reader, Alex Gillespie Do national policies for complaint handling in English hospitals support quality improvement? Lessons from a case study Article Author(s) J Van Dael, Tom W. Reader, Alex Gillespie, Lisa Freise, Ara Darzi, Erik K. Mayer An analysis of complaints about hospital care in the Republic of Ireland Article Author(s) Emily O'dowd, Sin Eád Lydon, Kathryn Lambe, Akke Vellinga, Chris Rudland, Elaine Ahern, Aoife Hilton, Marie E. Ward, Maria Kane, Tom Reader, Alex Gillespie, David Vaughan, Dubhfeasa Slattery, Paul O'connor More research
Do national policies for complaint handling in English hospitals support quality improvement? Lessons from a case study Article Author(s) J Van Dael, Tom W. Reader, Alex Gillespie, Lisa Freise, Ara Darzi, Erik K. Mayer An analysis of complaints about hospital care in the Republic of Ireland Article Author(s) Emily O'dowd, Sin Eád Lydon, Kathryn Lambe, Akke Vellinga, Chris Rudland, Elaine Ahern, Aoife Hilton, Marie E. Ward, Maria Kane, Tom Reader, Alex Gillespie, David Vaughan, Dubhfeasa Slattery, Paul O'connor More research
An analysis of complaints about hospital care in the Republic of Ireland Article Author(s) Emily O'dowd, Sin Eád Lydon, Kathryn Lambe, Akke Vellinga, Chris Rudland, Elaine Ahern, Aoife Hilton, Marie E. Ward, Maria Kane, Tom Reader, Alex Gillespie, David Vaughan, Dubhfeasa Slattery, Paul O'connor More research