I have not received a confirmation of my booking after filling in the sign-up form.
You will not receive confirmation as these are ‘drop-in’ sessions and a specific time slot cannot be booked. By filling out the signup form, you are helping us monitor attendance and understand how LSE students and staff use the service.
I need help finding out whether there is availability on a certain date.
Methods Surgery works on a drop-in, first-come, first-served basis. We cannot guarantee that you will be seen, especially during busy periods such as term starts/ends, pre-exam, or dissertation/thesis submission periods.
Can I have out-of-term time help?
Unfortunately, our service only runs during term time, every Thursday from 10 am – 12 pm online via Zoom. For out-of-term time methods support, please get in touch with Eden Centre.
I am stuck in the waiting room waiting to be seen.
Please note that our sessions work on a drop-in, first-come, first-served basis. Once you click the Zoom link, you will enter a waiting room, and our specialists will admit you into the meeting when they can.
Is this a private 1:1 session, or will other people attend?
Methods Surgery is a 1:1 session where you will be able to talk to our methods specialist. However, you have a maximum of 15 minutes allocated.
I need more time to discuss my methods queries.
Should you find that you were not able to discuss your queries in length, please book office hours with our academics, see list here.