Public Service Mutuals and Employee Motivations

Public Service Mutuals and Employee Motivations

Researchers:  Julian Le Grand, Jonathan Roberts

Newly emerging public service mutuals are employee-led organisations which contract with government to provide public services. The focus of investigation has specifically been upon the twofold motivational advantage which such organisations may carry: not only can public service mutuals align both self-interested and altruistic motivations so as to serve the public good, but also, by offering greater autonomy to public service professionals, mutuals can encourage innovation in public service delivery.

Publications 

Le Grand, Julian and Roberts, Jonathan (2018) 'The public service mutual: theories of motivational advantage', Public Administration Review, 78 (1). pp. 82-91.