A new LSE report explores the behavioural biases that might impact inclusivity in hybrid working. It is intended to help organisations prepare for the post-COVID "new normal" where some workers will work on site and others from home. For some firms this will mean sequential attendance of employees on-site. For others, it will be decided who works on-site full-time depending on their job. Either way, a move towards hybrid working, where some employees communicate face to face and others online poses challenges for inclusivity.
The report, Hybrid Working: A Dictionary of Behavioural Biases, is published by The Inclusion Initiative, a new LSE research centre using behavioural science insights to advance our understanding of the factors that enhance inclusion at work.
Dr Grace Lordan said: "As director of The Inclusion Initiative I am very interested in hearing from firms who are having these discussions, and in particular to learn of any safeguards to the biases raised in this document that are already being put in place. Overall, I view this dictionary as an excellent step in opening such conversations, and I hope it inspires some readers to monitor the issues that we raise so that hybrid working does not have winners and losers, but rather makes possible the equalisation of opportunities."
Read it here: https://www.lse.ac.uk/PBS/Research/tii/assets/documents/Hybrid-Working-report.pdf