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Contacting Student Services

The Student Services Centre offers a wide-range of services and specialist advisers.

The Student Services Centre offers advice and a range of services including; enrolment, student visa advice and compliance, repeat teaching, deferrals, course selection, exams, appeals, results and graduation. They are here as your first point of contact for advice on a wide range of general enquiries. 

Students can visit the Student Services Centre located on the ground floor of the Old Building and you can check their opening hours here. 

Services offered at the Student Services Centre

  • Answering of general enquiries relating to a student's own record and their studies.
  • Advice on School level policies such as deferrals and interruptions.
  • Specialist visa advice/quick consultations with the Student Advice and Engagement Team. You can book a space on the following web page: Visa Advice Query Form
  • The Fees Income and Credit Control Team will offer drop-in services - please check here for specific times and days.

  • Collection of replacement LSE Cards which have been ordered online. 

  • Production of confirmation of award letters and intermediate transcripts. 

  • Collection of transcripts and other requested documents.

You will be asked to present your LSE Student Card or another official form of photo ID (ie, passport or driver's license) when accessing services or collecting documents. 

Student Letters

You can use a Certificate of Enrolment to prove that you are a current, enrolled student at LSE. This letter should suffice if you need to open a bank account or for council tax exemption. Please be aware that Student Services cannot offer advice on housing or council tax payments or issues. 

You can request a Certificate of Enrolment by clicking on this link and filling out the form.

Requesting a document that contains additional information (Bespoke Letter)

If you require a document that contains additional information, or if you require a certificate of enrolment for a previous year, please request a Customised Confirmation of Student Status below.

You can request a Certificate of Enrolment by clicking on this link and filling out the form.

How to contact the Student Services Centre

You can contact the Student Services Centre by:

In person at the SSC counter, through the SSC enquiry form or online via Live Chat (campus enrolled students only).

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