Travel and Expense (T&E) is a major line of expenditure for many companies. Despite this, best-practice processes are often overlooked or implemented poorly, leading to cost and productivity inefficiencies, limited strategic oversight of travel management and frustrated employees. In other areas of corporate expenditure this is not the case.
This study provides research and insights as to how corporations can take a more strategic approach to T&E by putting in place a comprehensive IT-enabled framework so that benefits can be maximised, both for the corporation and the traveller.
Following interviews with senior decision-makers across large corporations, it is clear that a number of strategic priorities underpin T&E programmes, but only by implementing a more structured approach can these priorities be delivered upon, and the true value of travel to business performance be measured and improved.