Dr Tom Reader is an Associate Professor and the Deputy Head of Department for research in the Department of Psychological and Behavioural Science. He directs the MSc in Organisational and Social Psychology.
Dr Reader’s work examines the relationship between organisational culture and risk management.
His research coalesces around the following issues: can employees within an organisation accurately and reliably assess its culture for managing risk, and to what extent are unobtrusive metrics (e.g. complaints, incident data, reports) a more insightful indicator of culture?
His most recent work has focussed on i) the development of a methodology for measuring safety culture in aviation and financial trading, ii) collecting and analysing service-user complaints to identify safety problems in healthcare, and iii) using ‘unobtrusive’ data to scale and evaluate corporate culture.
Dr Reader has published 25+ peer-reviewed articles, many of which are in leading outlets (e.g. Risk Analysis, Journal of Occupational and Organizational Psychology, Human Relations, Human Factors, Journal of Business Ethics, BMJ: Quality and Safety). He has spoken and been invited to present at numerous international conference, and has been have been awarded over £1m of research funding.
Expertise: decision-making; human error; leadership; non-technical skills; oil and gas; organisational culture; patient safety; safety; situation awareness; team mental models; teamwork
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