MG200: Leading Organisational Change in the Age of Generative AI

Organisations operate in an increasingly complex environment, where change is a constant feature of business life. As generative AI (GenAI) reshapes industries and transforms the way people work, understanding how to manage change and digital transformation becomes increasingly critical.

While GenAI offers unparalleled opportunities to enhance efficiency and productivity, it also presents complex challenges for management. Taking a multidisciplinary, social science-based approach, this course will equip you with the necessary leadership and change management skills to implement successful digital transformation projects. 

The integration of AI technologies requires significant adjustments to existing workflows, processes, and organisational culture. Change managers play a critical role in facilitating this transition, addressing resistance, fostering stakeholder engagement and ensuring a smooth and sustainable transition. The course blends theory with hands-on learning, using case studies and an interactive simulation game, where you will apply your knowledge by making strategic decisions. Additionally, you will gain practical experience through a real-life GenAI-focused consultancy project, where you will work in teams to develop a comprehensive organisational change plan for a UK-based organisation and present your recommendations to the organisation’s board as part of your assessment. Rather than focusing on the technical aspects of AI, data management, or machine learning, this course focuses on providing cutting-edge insights and practical skills for effectively managing change.

Prerequisites: A university level introductory course in either social science (e.g. political science, international relations, sociology, economics), psychology or management. 

Level: 200 level. Read more information on levels in our FAQs

Fees: Please see Fees and payments

Lectures: 36 hours

Classes: 18 hours

Assessment: A group presentation (30%) and an open book take-home assessment (70%)

Typical credit: 3-4 credits (US) 7.5 ECTS points (EU)

Please note: Assessment is optional but may be required for credit by your home institution. Your home institution will be able to advise how you can meet their credit requirements. For more information on exams and credit, read Teaching and assessment

This course is ideal if you are seeking to understand the fundamentals of organisational change and improve your skills in leading people through their change journey in a landscape where Generative AI is transforming workplace dynamics and organisational structures.

If you are targeting a career in consulting, business management, HR, change management, strategy in the private sector, civil society or the public sector you should consider this course. 

By the end of this course, participants will be able to:

• Critically evaluate organisational change in the age of GenAI
• Design strategic change management approaches
• Learn to manage digital transformation, navigate politics, power and stakeholder relations
• Assess how GenAI is transforming organisational processes, skills and human dynamics
• Equip yourself with practical strategies to address resistance to change and technology
• Develop change management competencies

The design of this course is guided by LSE faculty, as well as industry experts, who will share their experience and in-depth knowledge with you throughout the course.