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Terms and conditions

Applying to all Language Centre programmes, courses and services

These terms and conditions are not exhaustive. Specific conditions not mentioned here may be applicable to a specific programme, course or service but these will be clear on any web information, receipt, information booklet or application form.

Terms and conditions applying to all language centre programmes

  • to take a course at the Centre you must normally be aged 18 or over at the start date
  • we do not accept payments in instalments nor deposits. All programmes or courses must be paid for in full and in advance
  • if, due to unforeseen circumstances, a course is cancelled you will receive a full refund of course fees
  • we reserve the right to cancel courses that fail to meet the minimum recruitment level before commencement. A full refund will be made in such circumstances
  • if you wish to withdraw from a course you must do so in writing at least ten working days before its start date in order to qualify for a full refund
  • any individual wishing to withdraw from a programme of study after its start date will not normally qualify for any refund (except if you are an LSE student who experiences a timetable change to their degree course schedule and we cannot offer you an alternative time for your MFL Certificate Course class)
  • on production of a receipt any refund due will be will be returned using the method used for the initial payment
  • we reserve the right to change any times/dates/content listed

Terms and conditions applying to all full time english for academic purposes programmes

  • LN904, LN906 and LN907 are not consecutive programmes
  • LN905, LN906 and LN907 are not consecutive programmes
  • we cannot guarantee LSE accommodation. LSE students coming to study at LSE can apply through the normal accommodation application route

Terms and conditions applying to all additional services

  • we cannot guarantee that we can undertake anything requested. This depends on availability of staff
  • we cannot guarantee that the work will be done within the required time frame, however every effort will be made to do so providing that sufficient notice is given
  • all authentication work undertaken comes with a signed covering letter by the member of staff who undertook the work
  • if you are applying to LSE and need any documents translated and/or authenticated then the LSE rate is applicable
  • for purposes of calculating fees for authentication, documents will be classed as individual documents at our discretion. For example, a two page transcript plus certificate will be considered one document. However, longer transcripts may be divided into separate academic years.
  • translations are charged per word in the source document. A minimum of £25.00 may be charged
  • for services where the total estimated cost will exceed £250.00 you may be asked for a deposit
  • on completion you will be contacted and asked to pay the balance due before collecting any materials
  • in order to ascertain your exact requirements we may ask you to meet with the member of staff who will undertake the work to finalise cost/timeframe
  • an Internal Charge can be raised for LSE units
  • 'Quick Language Assessment’: We can either use a pro forma from your college (or place you are applying to study at) or we can give you a Covering Letter which states our opinion of your Language Skills, using the Council of Europe Assessment Profiles