Dr Jonathan Booth CKK.4.20

This course is available on the CEMS Exchange, Global MSc in Management, Global MSc in Management (CEMS MIM), Global MSc in Management (MBA Exchange), MBA Exchange, MRes/PhD in Management (Employment Relations and Human Resources), MRes/PhD in Management (Employment Relations and Human Resources), MSc in Human Resources and Organisations (Human Resource Management/CIPD), MSc in Human Resources and Organisations (International Employment Relations and Human Resource Management) and MSc in Human Resources and Organisations (Organisational Behaviour). This course is available as an outside option to students on other programmes where regulations permit.

Introductory OB course required. MG4C2, MG434, MG105, or equivalent course in another institution. 

In this seminar, students will learn about a variety of topics related to the dark side of the organisation, (e.g. workplace aggression, retaliation, discrimination, substance abuse, corporate corruption, extreme stakeholder responses to organisations, and the dark side of impression management/emotional intelligence). In organisational behaviour courses, topics generally cover the 'light side' of the organisation and often explore how employee motivation and behaviour can promote beneficial outcomes for the organisation, as well as investigate the precursors to these more positive behaviours. However, not all workplace behaviours and outcomes are beneficial and positive for employees and their organisations. Dark side behaviours typically lead to negative outcomes. Those who engage in these negative behaviours generally are aware that their actions can cause harm to others, their employer, and/or to them; hence, the instigator usually has intent. It is imperative that we more fully understand these behaviours and their antecedents and consequences so that we can identify these behaviours, as well as control, prevent, mitigate, or ameliorate their occurrences. 

20 hours of seminars in the WT. 2 hours of seminars in the ST.

Students will be expected to produce 1 essay in the WT.

Anand, V, Ashforth, B. E., & Joshi, M. 2005. Business as usual: The acceptance and perpetuation of corruption in organizations. Academy of Management Executive, 19, 9-23.

Andersson, L. M., & Pearson, C. M. 1999. Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 24, 452-471.

Aquino, K., & Thau, S. 2009. Workplace victimization: Aggression from the target's perspective. Annual Review of Psychology, 60, 717-741.

Bacharach, S. B., Bamberger, P. A., & Doveh, E. 2008. Firefighters, critical incidents, and drinking to cope: The adequacy of unit-level performance resources as a source of vulnerability and protection. Journal of Applied Psychology, 93, 155-169.

Booth, J. E., Park, T.-Y., Zhu, L. (L.), Beauregard, T. A., Gu, F., & Emery, C. (2018). Prosocial Response to Client-Instigated Victimization: The Roles of Forgiveness and Workgroup Conflict. Journal of Applied Psychology. Advance online publication. http://dx.doi.org/10.1037/apl0000286 

Duffy, M. K., Ganster, D. C., & Pagon, M. 2002. Social undermining in the workplace. Academy of Management Journal, 45, 331-351.

Frone, M. R. 2008. Are work stressors related to employee substance use? The importance of temporal context in assessments of alcohol and illicit drug use. Journal of Applied Psychology, 93, 199-206.

Glomb, T. M., & Liao, H. 2003. Interpersonal aggression in work groups: Social influence, reciprocal, and individual effects. Academy of Management Journal, 46, 486-496.

Griffin, R.W., & Lopez Y.P. 2005. "Bad Behavior" in organizations: A review and typology for future research. Journal of Management, 31, 988-1005.

Griffin, R. W., & O'Leary-Kelly, A. M. 2004. The dark side of organizational behaviour. San Francisco: Jossey-Bass.

King, E. B., Shapiro, J. R., Hebl, M. R., Singletary, S. L., & Turner, S. 2006. The stigma of obesity in customer service: A mechanism for remediation and bottom-line consequences of interpersonal discrimination. Journal of Applied Psychology, 91, 579-593.

Pinto, J., Leana, C. R., & Pil, F. K. 2008. Corrupt organizations or organizations of corrupt individuals? Two types of organization-level corruption. Academy of Management Review, 33: 685-709.

Ragins, B. R., & Cornwell, J. M. 2001. Pink Triangles: Antecedents and consequences of perceived workplace discrimination against gay and lesbian employees. Journal of Applied Psychology, 86, 1244-1261

Vaughan, D. 1999. The dark side of organizations: Mistake, misconduct, and disaster. Annual Review of Sociology, 25, 271-305.

Essay (40%, 1500 words) and video (20%) in the ST.
Class participation (20%) and group presentation (20%) in the WT.

The video assessment submitted by students in ST consists of a take-home video presentation.