MG4E9      Half Unit
Marketing Analytics I: Consumer Analysis Fundamentals

This information is for the 2021/22 session.

Teacher responsible

Dr Xiaolin Li


This course is compulsory on the MSc in Marketing. This course is not available as an outside option.

Course content

This course lays down the foundations of Marketing Analytics which is an absolute essential in the age of Big Data. The broad objective of this course is to provide a fundamental understanding of marketing analytics and research methods employed by well-managed firms. The course focuses on integrating problem formulation, research design, questionnaire construction, sampling, data collection and data analysis to yield the most valuable information. The course also examines the proper use of statistical applications as well as qualitative methods, with an emphasis on the interpretation and use of results. Since analytics is the discovery and communication of meaningful patterns in data, this course will also provide students with an analytics toolkit, reinforcing basic probability and statistics while throughout emphasizing the value and pitfalls of reasoning with data. Applications will focus on connections among analytical tools, data, and business decision-making. Advanced analytical tools will be discussed in-depth in the follow-up course Marketing Analytics II.


30 hours of lectures in the MT.

Formative coursework

Students will be engaged in analysing a number of cases, doing numerical problems, as well as analysis data sets using the techniques learned in class. This will set the stage for their group project (gathering and analysing data) as well as the take-home assignment (which will involve numerical problems, case analysis, and analysing data sets).

Indicative reading

  • Churchill, Gilbert A. Jr., and Dawn lacobucci. Marketing Research: Methodological Foundations. 8th ed. Chicago: The Dryden Press, 2002.
  • Lehmann, Donald, Market Research and Analysis, Homewood, IL: Irwin (1989)
  • Burchill, G. and C. H. Brodi, Voices Into Choices: Acting on the Voice of the Customer, Oriel Incorporated, 1997
  • McQuaire, E. F. (1993), Customer Visits: Building a Better Market Focus, Newbury Park, Sage.


Project (40%, 2500 words), class participation (10%) and take-home assessment (50%) in the MT.

The Group Project (40%) consists of a non-assessed presentation and an assessed project report 2,500 word max.

Course selection videos

Some departments have produced short videos to introduce their courses. Please refer to the course selection videos index page for further information.

Important information in response to COVID-19

Please note that during 2021/22 academic year some variation to teaching and learning activities may be required to respond to changes in public health advice and/or to account for the differing needs of students in attendance on campus and those who might be studying online. For example, this may involve changes to the mode of teaching delivery and/or the format or weighting of assessments. Changes will only be made if required and students will be notified about any changes to teaching or assessment plans at the earliest opportunity.

Key facts

Department: Management

Total students 2020/21: 74

Average class size 2020/21: 74

Controlled access 2020/21: Yes

Value: Half Unit

Guidelines for interpreting course guide information

Personal development skills

  • Leadership
  • Self-management
  • Team working
  • Problem solving
  • Application of information skills
  • Communication
  • Application of numeracy skills
  • Commercial awareness
  • Specialist skills