MG104      Half Unit
Operations Management

This information is for the 2020/21 session.

Teacher responsible

Dr Nayat Horozoglu


This course is compulsory on the BSc in Management. This course is available on the BSc in Accounting and Finance, International Exchange (1 Term) and International Exchange (Full Year). This course is available as an outside option to students on other programmes where regulations permit and to General Course students.

Course content

Operations management is a key function in every organisation. It is concerned with the processes that transform inputs into goods and services. This course introduces students to key concepts and quantitative techniques used in operations management, and provides them with an understanding of their practical applications. The course covers a range of topics related to manufacturing and service operations such as process design and analysis, project management, inventory management, supply chains, and quality control.


This course is delivered through a combination of classes and lectures totalling a minimum of 20  hours across Michaelmas Term. This year, some or all of this teaching will be delivered through a combination of virtual classes and flipped lectures delivered as short online videos. This course includes a reading week in Week 6 of Michaelmas Term, in line with departmental policy.

Formative coursework

Students are expected to prepare answers to set questions on a weekly basis, and they will receive teacher and peer feedback during the classes. Students will also be offered extensive support for their summative assignments in a preparatory session, and they will have the opportunity to ask questions during assessment clinics. 

Indicative reading

Jacobs, F. Robert, and Chase, Richard B. (2018) Operations and Supply Chain Management (International Student Edition).


Take-home assessment (20%) and take-home assessment (20%) in the MT.
Take-home assessment (60%) in the LT.

The take-home assessments will be individual assessments. 

Important information in response to COVID-19

Please note that during 2020/21 academic year some variation to teaching and learning activities may be required to respond to changes in public health advice and/or to account for the situation of students in attendance on campus and those studying online during the early part of the academic year. For assessment, this may involve changes to mode of delivery and/or the format or weighting of assessments. Changes will only be made if required and students will be notified about any changes to teaching or assessment plans at the earliest opportunity.

Key facts

Department: Management

Total students 2019/20: 223

Average class size 2019/20: 14

Capped 2019/20: No

Value: Half Unit

Guidelines for interpreting course guide information

Personal development skills

  • Problem solving
  • Application of information skills
  • Communication
  • Application of numeracy skills
  • Commercial awareness
  • Specialist skills