Not available in 2019/20
MG483      Half Unit
eHealth: Policy, Strategy and Systems

This information is for the 2019/20 session.

Teacher responsible

Dr Elzbieta Taylor NAB3.37


This course is available on the CEMS Exchange, Global MSc in Management, Global MSc in Management (CEMS MiM), Global MSc in Management (MBA Exchange), MBA Exchange, MRes/PhD in Management (Information Systems and Innovation) and MSc in Management of Information Systems and Digital Innovation. This course is available with permission as an outside option to students on other programmes where regulations permit.


There are no prerequisites. Students should have some appreciation of information management and systems implementation issues, and some understanding of healthcare systems. A short set of readings will be provided for students who require this background understanding.

Course content

This course explores the principal issues faced by healthcare policy makers, healthcare organizations, entrepreneurs and supplier organisations as they plan for and develop healthcare information systems and infrastructures. The course considers systems oriented towards both administrative and clinical activities from the simplest apps to national eHealth infrastructures.

The course is organised as follows: A survey of the history of computer-based systems in healthcare and some comparison with other sectors. The evolution and current state of information systems in primary and secondary care with international comparisons. The electronic patient record and national information infrastructures for health. The development of healthcare policies for systems and infrastructures. Assessing the transformative potential of health information systems. Issues of systems implementation. Selected application domains including electronic prescribing, computers in medicines management, Big Data, telehealth and telecare and new patient roles. Issues of evaluation and building of an evidence base.


15 hours of lectures and 13 hours and 30 minutes of seminars in the LT.

A reading week will take place in W6. There will be no teaching during this week.

Formative coursework

Seminars are based around reading and discussing selected journal articles. Formative feedback is provided on class participation. In addition, students complete a formative proposal for their essay on which written feedback is provided. Feedback on the first coursework will inform the second coursework (essay).

Indicative reading

Berg, M. (2004) Health Information Management: Integrating Information Technology in Health Care Work, Routledge, London.

Brennan, S. (2005) The NHS IT Project: The Biggest Computer Programme in the World...Ever, Radcliffe, Oxford.

Christensen, C., Grossman, J.H. and Hwang, J. (2009) The Innovator’s Prescription. McGraw-Hill, New York.

Coiera, E. (2015) Guide to Health Informatics (Third Edition), CRC Press.

Liang, L.L. (2010) Connected for Health: Using electronic health records to transform care delivery, Wiley.

Taylor, P. (2006) From Patient Data to Medical Knowledge: The Principles and Practice of Health Informatics, BMJ Books, London.

Timmermans, S. and M. Berg (2003) The Gold Standard: The Challenge of Evidence Based Medicine and the Standardization of Health Care, Temple University Press, Philadelphia.

Topol, E. (2012) The Creative Destruction of Medicine: How the digital revolution will create better health care, Basic Books, New York.

Topol, E. (2015) The Patient Will See You Now: The Future of Medicine Is in Your Hands, Basic Books.

Trotter, F. and Uhlman, D. (2013) Hacking Healthcare, O'Reilly, Sebastapol CA.

Wachter R. (2016) Using information technology to improve the NHS.

Warner, N. (2011) A Suitable Case for Treatment: the NHS and Reform, Grosvenor House.


Coursework (20%, 600 words), essay (70%, 4000 words) and class participation (10%) in the LT.

The assessment for this course is made up of a blog post (20%), essay (70%) and class participation (10%)

Key facts

Department: Management

Total students 2018/19: 18

Average class size 2018/19: 18

Controlled access 2018/19: No

Value: Half Unit

Guidelines for interpreting course guide information

Personal development skills

  • Self-management
  • Team working
  • Application of information skills
  • Communication
  • Commercial awareness
  • Specialist skills