Performance Measurement for Decision-Making

  • Summer schools
  • Department of Accounting
  • Application code SS-AC201
  • Starting 2020
  • Short course: Open
  • Location: Houghton Street, London

This course will provide an overview of performance measurement systems and tools to improve decision-making in corporate, government, and non-profit activities. The course will identify key concepts of performance measurement and how it can be used, through means including monitoring, reporting, and contracting, to influence behaviour. The insights will come from practical, real-life examples and case studies at the forefront of accounting, management and economic research.

This course consists of two interrelated modules, which revolve around the design and use of performance measurement systems for decision-making. The first module provides an overview of key concepts, problematics and techniques in performance measurement, while the second module continues discussion of performance measurement, with a focus on reporting and incentive systems to manage behaviour and performance. Both modules draw on a range of practical examples and case studies to show the application of performance measurement concepts and techniques in real-life organisational and institutional contexts.

Module one examines the use of financial and non-financial performance measures in complex organisational and managerial settings, with particular emphasis on their behavioural consequences, the design of performance and risk measurement systems, and the benefits and limits of quantification.

Module two focuses mostly on the use of performance feedback, evaluation, and incentive systems to manage behaviour and performance.

Session: Three
Dates: 3 August – 21 August 2020
LecturersDr Henry Eyring and Dr Tommaso Palermo


Programme details

Key facts

Level: 200 level. Read more information on levels in our FAQs

Fees:  Please see Fees and payments

Lectures: 36 hours 

Classes: 18 hours

Assessment*: One project and one written examination

Typical credit**: 3-4 credits (US) 7.5 ECTS points (EU)

*Assessment is optional

**You will need to check with your home institution

For more information on exams and credit, read Teaching and assessment


Introductory managerial accounting.

Programme structure

  • Introduction to performance measurement systems design
  • Performance measurement frameworks and Key Performance Indicators
  • Risk measurement and Key Risk Indicators
  • Performance measurement and managerial work
  • Performance feedback
  • Public performance reporting
  • Economic, including behavioural economics, models of judgement and decision making
  • How to make Big Data bite-sized so that the relevant portion is shown to positively affect behaviour
  • Cases from education, health care, and corporate settings.

Course outcomes

  • By the end of the first module, students will develop an understanding of how financial and non-financial performance information can be aggregated and used to guide managers in effectively applying resources to achieve organizational alignment and goals.
  • By the end of the second module, students will develop an economic understanding, including behavioural economics, theories of response to performance management techniques and be familiar with lessons from current applications in various corporate, non-profit, and government settings.


The Department of Accounting continues to enjoy a reputation as one of the leading groups in the world for teaching and research on the economic, institutional and organisational aspects of accounting and financial management. The department strives to combine 'global appeal' with a distinctive 'European orientation' in terms of institutional knowledge and affiliations, as well as intellectual traditions.

The Department, along with the Departments of Finance and Management, was ranked as the UK leader for Business and Management Studies in the most recent National Research Assessment Exercise.

On this three week intensive programme, you will engage with and learn from full-time lecturers from the LSE’s accounting faculty.

Reading materials

Whilst not required, these books may be useful for reference:

Alnoor Bhimani, Charles T. Horngren, Srikant M. Datar, Madhav Rajan, (2015), Management and Cost Accounting, Pearson Education.

Kenneth A. Merchant, and Wim A. Van der Stede, (2017), Management Control Systems: Performance Measurement, Evaluation and Incentives (4th ed.), Pearson Education.

*A more detailed reading list will be supplied prior to the start of the programme

**Course content, faculty and dates may be subject to change without prior notice

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Related Programmes

Managerial Accounting and Financial Control

Code(s) SS-AC101

Principles of Accounting

Code(s) SS-AC110

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