How to contact us

Use Service Request Form to report a facilities or maintenance issue.


To follow up progress on a job email


Helpdesk Enquiries:  020 7955 7956


Emergencies: Mon-Fri, 8:30am-5pm

020 7831 8713 or ext 2444 or #6244 if calling from a public access phone.


Emergencies: Out of hours

Contact Security on ext 2000


Additional or replacement locks


  • About you
    Please note: For security reasons, lock requests will only be processed if submitted via departmental administrators. All lock requests will be checked.
  • Please confirm that you are authorised to order additional or replacement locks:
  • * indicates a required field
  • Name of departmental administrator *
  • About your request
  • Please check box to confirm that Estates Division can process via IDN

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