Fiona Smith

Fiona Smith

MSc Programmes Assistant

European Institute

Room No
CBG.7.13
Languages
English, French, Japanese, Mandarin
Key Expertise
Customer Service, Student Engagement, Administration, Student Support

About me

Fiona is the MSc Programmes Assistant at the European Institute. She is responsible for the administrative support of the Programmes Team, working closely with the Deputy Department Manager, the MSc Programmes Administrators and the Student Experience & Engagement Coordinator to ensure the administration of the EI’s taught programmes and student engagement programme are met. She is the first point of contact for all general student queries, enquiries and requests.

Expertise Details

Customer Service; Student Engagement; Procedural Administration; Student Support