Prerequisites: None. Some knowledge of psychology or management is recommended.
Professor Jacqueline Coyle-Shapiro
Dr Alexandra Beauregard
The course introduces the fundamental principles of Organisational Behaviour by examining psychological theories that provide insight into human behaviour at work.
Case studies, videos and exercises will be used to provide students with the opportunity to apply theoretical principles to real life organisational issues; analyse the contributions and limitations of relevant theories; and draw out the practical implications of the empirical evidence.
The course aims to balance theory and practical application by focusing on theories that can be applied to organisational problems. It also aims to balance knowledge and skills through exercises that help develop skills such as leadership, decision making, enhancing influence and team working.
The following questions illustrate the types of questions and issues that are addressed on the course:
How does personality affect behaviour in organisations?
Should organisations use personality tests to select job applicants?
How do biases arise in decision making and what are their consequences?
How do individuals evaluate fairness and respond to injustice?
Why do some individuals engage in revenge and others contribute ‘beyond the call of duty’?
Can organisations take steps to ensure that ethical decisions are made?
When and why do individuals conform in group situations?
Are cohesive groups better than diverse groups?
Is there one best leadership style?
Does cultural intelligence matter?
How does organisational culture influence behaviour and organisational performance?
The course is ideally suited to those who wish to develop a reasoned and analytical understanding of human behaviour in organisations.
1. Personality and Individual Differences
2. Perception, Cognition and Decision Making
3. Emotions and Stress
Individual in the organisation:
4. Employee-Organisation Relationship
5. Motivation in Organisations
6. Justice: Employee Performance and Counter Performance
Group Dynamics and Influencing Others:
7. Group Dynamics and Teams
8. Power: Uses and Abuses
Organisational Processes and Practices:
10. Organisational Culture and Creativity
11. Organisational Ethics and Corporate Social Responsibility
12. Diversity: Discrimination and Exclusion
Greenberg, J. (2011), Behaviour in Organizations (10th edition), Prentice Hall.
Lectures: 36 hours Classes: 12 hours
Assessment: One written examination, plus one 1,000 word essay. There is also class participation (required but not assessed). Assessment will be based on a 1,000 word essay (30%) and an examination (70%). Participation in class discussions will enable students to exercise critical judgment regarding the utility of psychological theories in understanding behaviour in organisations.