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Our telephone system

  • Please note that from Friday, 7 February our telephone service will not be available on Tuesdays and Fridays until further notice. This is to allow us to catch up with the processing of applications and documents. You may still use the automated system to check your application status and our web resources will continue to be updated.

Our telephone system (+44 (0) 20 7955 7160) allows you to speak directly to a member of our team during office hours, or to check your application status at other times. The team are available to answer your calls from 9.30am - 5.15pm Monday - Friday. Please be aware that the phone system is occasionally unavailable during these times to allow staff training and also on School closure days/public holidays. Please be aware that if you are calling us using Skype, or another VOIP service, you will need to be able to choose options using a number pad.

When you call at any time, initially an automated voice will answer, giving the following message:

"Please listen carefully to the following 8 options (you can make your selection at any time):

  • Press 1 For information about applying for graduate study or about your graduate application
  • Press 2 For information about LSE scholarships
  • Press 3 For information about fee payment and US and Canadian loans
  • Press 4 For information about LSE Accommodation
  • Press 5 For information about Summer School short courses
  • Press 6 For information about English and other language courses
  • Press 7 For information about undergraduate programmes
  • Press 8 To speak to the LSE Switchboard (9am - 5.30pm)
  • To hear these options again please press #"

If you choose option 1, you will be directed to the following message:

"Welcome to the LSE Graduate Admissions Office. Detailed information about all aspects of the admissions process can be found online at lse.ac.uk/graduate. Please listen carefully to the following 4 options:

  • For automated information regarding your
    application status, please press 1.
  • If you require a prospectus, please press 2.
  • To speak to a member of the Graduate Admissions
    Office Team, please press 3.
  • To return to the previous menu press 0
  • To hear these options again please press #

If you choose option 1, you will reach the following message:

To use this service you will need your application ID.

  • For information on your first choice, press one.
  • For information on your second choice, press two
  • If you do not know your application ID press 3 to speak to as member of the Graduate Admissions team.

If you follow the options to reach the Graduate Admissions Office Team, then you will join a queue awaiting an available team member. While you are waiting, you will hear some additional information:

To inform us of new programme choices, changes to your address or personal details, or for many other common tasks, you should use the online forms at lse.ac.uk/graduatehowDoI. We require all such information in writing. Otherwise, please hold and a member of the Graduate Admissions team will be with you shortly.