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Our telephone system

Our telephone system (+44 (0) 20 7955 7160) allows you to speak directly to a member of our team during office hours, or to check your application status at other times. The team are available to answer your calls from 9.30am - 5.15pm Monday - Friday. Please be aware that the phone system is occasionally unavailable during these times to allow staff training and also on School closure days/public holidays. Please be aware that if you are calling us using Skype, or another VOIP service, you will need to be able to choose options using a number pad.

When you call at any time, initially an automated voice will answer, giving the following message:

"Please listen carefully to the following 8 options (you can make your selection at any time):

  • Press 1 For information about applying for graduate study or about your graduate application
  • Press 2 For information about LSE scholarships
  • Press 3 For information about fee payment and US and Canadian loans
  • Press 4 For information about LSE Accommodation
  • Press 5 For information about Summer School short courses
  • Press 6 For information about English and other language courses
  • Press 7 For information about undergraduate programmes
  • Press 8 To speak to the LSE Switchboard (9am - 5.30pm)
  • To hear these options again please press #"

If you choose option 1, you will be directed to the following message:

"Welcome to the LSE Graduate Admissions Office. Detailed information about all aspects of the admissions process can be found online at lse.ac.uk/graduate. Please listen carefully to the following 4 options:

  • For automated information regarding your
    application status, please press 1.
  • If you require a prospectus, please press 2.
  • To speak to a member of the Graduate Admissions
    Office Team, please press 3.
  • To return to the previous menu press 0
  • To hear these options again please press #

If you choose option 1, you will reach the following message:

To use this service you will need your application ID.

  • For information on your first choice, press one.
  • For information on your second choice, press two
  • If you do not know your application ID press 3 to speak to as member of the Graduate Admissions team.

If you follow the options to reach the Graduate Admissions Office Team, then you will join a queue awaiting an available team member. While you are waiting, you will hear some additional information:

To inform us of new programme choices, changes to your address or personal details, or for many other common tasks, you should use the online forms at lse.ac.uk/graduatehowDoI. We require all such information in writing. Otherwise, please hold and a member of the Graduate Admissions team will be with you shortly.

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