PhD Academy staff are keen to resolve the problems you present to us as soon as possible on campus or via email, telephone or even Skype.
We have an open door policy during office hours:
8.00am to 5.30pm, Monday to Friday
The team can be found in the office to the left of the main door as you enter the PhD Academy on the 4th floor of the Lionel Robbins building (see Maps and directions). If you have any queries, concerns or doubts please feel free to come in and talk to us.
If you cannot visit in person:
If you are studying away from LSE, or it is not convenient for you to come in to visit us, we can deal with queries and problems over email or on the telephone. We can also arrange to have a meeting by Skype if appropriate.
When you contact us we will aim to:
resolve the issue for you on the spot, or
refer you to another colleague in the PhD Academy who has specialist knowledge of the query raised, or
identify the person you need to contact outside of the PhD Academy
The PhD Academy has been designed with student consultations in mind. We have sofas in the general office where we can talk to you in comfort or, if the matter is confidential, we have two small meeting rooms where you can discuss more sensitive issues with us.
Surgeries and coffee mornings
The meeting rooms will also be used to hold regular student surgeries with specialist services that are not physically based in the PhD Academy such as Careers. For details of our surgeries see Events and courses.
We will also be hosting a series of informal coffee mornings at which students can meet the team and members of our ‘extended family’ listed below. We hope that these events will give you the chance to get to know us better and if necessary discuss issues with us on an informal basis.
For more information about our aims and objectives as a service provider, see the PhD Academy Statement of Service Level [Word].
There are many other people and teams across LSE who offer advice and support, as detailed below.
Dean of Graduate Studies
The Dean, Dr Sunil Kumar, is available to any graduate student who wishes to raise any problem, academic or otherwise. He can be contacted at firstname.lastname@example.org or 020 7955 6195.
Disability and Wellbeing Service
Sees disabled students on an individual and confidential basis and has several specialist advisers, including in neurodiversity and mental health. See the Disability and Wellbeing Service website or call 020 7955 7767.
The Faith Centre offers space, time and one-to-one conversation to students of all faiths and none. See the Faith Centre website, or contact the Chaplain and Interfaith Adviser, Revd Dr James Walters, on
020 7955 7965.
The Fees Office manages everything relating to fees, US, Canadian and Indian loans (including for living expenses) and professional and career development loans. Please note that UK student loans are dealt with via Student Finance England. See the Fees Office website for full details of their services.
Financial Support Office
Offers advice and guidance on scholarships, studentships, prizes and awards, with drop-in sessions daily in term time and several times a week during term breaks. See the Financial Support Offiice website for more information and our own Finance and scholarships page for information relevant to the PhD Academy.
International Student Immigration Service
The International Student Immigration Service (ISIS) advises students on the student immigration rules. It can advise students as they prepare to come to the UK, while they are studying at LSE, during any interruption of studies and in the short period after they have completed their studies here. Find out more at the ISIS website.
Student Counselling Service
A free and confidential service offering individual, pre-booked appointments, daily drop-in sessions and a series of group workshops and other events throughout the year. See the Student Counselling Service website; appointments through 020 7852 3627.
Teaching and Learning Centre
For those seeking advice about teaching opportunities at the School, or support with teaching they are doing, the Teaching and Learning Centre offers advice, development events and formal qualifications.