Filter case studies by:

Share this
  • Share on Twitter
  • Share on facebook

Ellen Helsper

Read their case study

Resources related to the case study:

About the author and department

Personal webpage:

Media and Communications Department:

Relevant research

Livingstone, S. and Helsper, E. (2007). Gradations in digital inclusion: children, young people and the digital divide. New Media & Society, 9(4): 671-696.

Helsper, E.J. (2010). Gendered internet use across generations and life stages. Communication Research, 37(3), 352-374.

Helsper, E.J. & Eynon, R. (2010). Digital natives: Where is the evidence? British Educational Research Journal, 36(3), 503 – 520.

Eynon, R. & Helsper, E.J. (2011) Adults learning online: Digital choice and/or digital exclusion? New Media & Society, 13(4), 534-551.

Helsper, E.J. (2012). A corresponding fields model of digital inclusion. Communication Theory, 22(4), 403-426.

Helsper, E.J. & Reisdorf, B. (2013). A quantitative examination of explanations for reasons for internet nonuse. Cyberpsychology, Behavior, and Social Networking, 16 (2). pp. 94-99.

Helsper, E.J. & Eynon, R. (2013). Distinct skill pathways to digital engagement. European Journal of Communication, 28 (6). pp. 696-713.

Van Deursen, Alexander J.A.M., Helsper, Ellen and Eynon, Rebecca (2014) Measuring digital skills: from digital skills to tangible outcomes. Oxford Internet Institute, University of Oxford, Oxford, UK.

Helsper, E.J., van Deursen, A.J. A. M. and Eynon, R. (2015) Tangible outcomes of Internet use: from digital skills to tangible outcomes project report. Oxford Internet Institute, Oxford, UK.

Van Deursen, A.J.A.M., Helsper, E.J. and Eynon, R. (2015)  Development and validation of the internet skills scale (ISS). Information, Communication and Society.

Van Deursen, A.J.A.M. and Helsper, E. (2015) A nuanced understanding of Internet use and non-use among the elderly. European Journal of Communication, 30 (2). pp. 171-187.

Eynon, Rebecca and Helsper, Ellen (2015) Family dynamics and internet use in Britain: what role do children play in adults' engagement with the internet? Information, Communication & Society, 18 (2). pp. 156-171.

Evidence of impact

United Kingdom

Helsper, E.J. Digital Inclusion: An Analysis of Social Disadvantage and the Information Society, Department for Communities and Local Government, October 2008 

Helsper, E.J. and Godoy-Etcheverry, S. Impact of ICT on Production of Goods and Services: The Long Tail of Digital Exclusion — A Comparison Between the UK and Chile, The Conference Board, July 2011:

Helsper, Ellen (2011) The emergence of a digital underclass: digital policies in the UK and evidence for inclusion. LSE Media Policy Project Series, Broughton Micova, Sally, Sujon, Zoetanya and Tambini, Damian (eds.) Media Policy Brief 3. Department of Media and Communications, London School of Economics and Political Science, London, UK:

‘Digital underclass emerges in the UK’, LSE Media Policy Project Blog, 26 July 2011:

Helsper’s research is cited 13 times in A. Geniets and R. Eynon, Breaking out or breaking off? Discontinued internet use of young people in the UK: A literature review, Nominet Trust, November 2011:

Helsper, E.J. Digital by default and the risk of excluding older people, London Age, Age UK, Spring 2013, pp.4-5:

Helsper’s research is cited in S. Easton, Community Learning and Digital Inclusion, NIACE, 2014

Technical Annex ‘Heatmap of Exclusion in a Digital UK’ Metric construction

Digital Exclusion Heatmap, Go ON UK, October 2015:

From Digital Skills to Tangible Outcomes project:


Presentation at Expert Workshop on “The Paradoxes of ICTs and Social Inclusion: Do ICTs increase Opportunities for Young People at Risk?”, 1-2 December 2010, Brussels Agenda: 

Presentation titled ‘ICTs and Youth at Risk: Linking practices with policies’:

Presentation as invited expert at the Institute for Prospective Technology Studies (IPTS), 3-4 May 2012, Seville, titled ‘Conceptualising ICT for inclusion: How can we assess the value and impact of intermediaries’:

Helsper, E.J. (2014) Synthesis report: Harnessing ICT for social action - a digital volunteering programme. Expert Peer Review on European Digital Inclusion Policies for the European Commission. Available at:

Helsper, E.J. (2014) Digital Inclusion in Europe: Evaluating Policy and Practice: Expert Peer Review on European Digital Inclusion Policies for the European Commission. Available at: 

Helsper is cited multiple times in G. Misuraca, C. Centeno, and C. Torrecillas, Measuring the Impact of eInclusion Actors: Impact Assessment Framework (JRC Science and Policy Reports), 2014:

‘Measuring inequalities in a digital Britain’, Media Policy Project Blog, LSE, 19 October 2015:

Presentation at a session on ‘Delivering digital skills and learning’, Digital Assembly 2015, held by Digital Agenda for Europe, 21 October 2015:

Relevant video and audio

‘Digital inclusion: by default or intervention?’, Digidel2013 at Internetdagarna Forum, Stockholm, 23 November 2011:

‘What works for whom under which circumstances?, Delivering digital skills and learning, ICT 2015:

Read their case study