Reader, Tom


Dr Tom Reader  

Department

Position held

Department of Social Psychology

Lecturer in Organisational and Social Psychology

Experience keywords:

oil and gas; safety; decision-making; organisational culture; non-technical skills; patient safety; teamwork; team mental models; human error; situation awareness; leadership

Research summary > [Click to expand]

I am an applied psychologist whose main interests are i) investigating and testing organisational, social and cognitive psychology theory in real-life work settings, and ii) assisting practitioners to understand and apply the principles of organisational psychology in high-risk work environments. I conducted my doctoral and post-doctoral research at the University of Aberdeen, and joined the faculty at LSE's Institute of Social Psychology in August 2010. I am particularly interested in understanding how and why organisational accidents occur, and I specialise on the topics of teamwork, leadership, decision-making, shared cognition, human error, industrial safety, and organisational culture. Much of my research has investigated human error and team psychology in intensive care units, and I have also researched and consulted on the application of organisational psychology theory to improve safety in the oil and gas industry, the rail and bus sectors, and air traffic control. My research techniques include live observations of behaviour, on-task measurement of cognition, culture and climate surveys, structured interviews, focus groups, hierarchical task analysis, and root-cause error analysis. I specialise in adapting and developing novel research and practitioner tools for investigating organisational psychology and industrial safety in real-life work environments.

Sectors and industries to which research relates:

EnergyHealthcare

Countries and regions to which research relates:

USA; UK

Contact Points

Publications

LSE Research Online, Funnelback Search

2014

Gillespie, Alex and Reader, Tom W. and Cornish, Flora and Campbell, Catherine (2014) Beyond ideal speech situations: adapting to communication asymmetries in healthcare Journal of Health Psychology, 19 (1). 72-78. ISSN 1359-1053

Reader, Tom W. and Gillespie, Alex and Mannell, Jenevieve Claire (2014) Patient neglect in 21st century health-care institutions: a community health psychology perspective Journal of Health Psychology, 19 (1). 137-148. ISSN 1359-1053

Reader, Tom W. and O'Connor, Paul (2014) The deepwater horizon explosion: non-technical skills, safety culture, and system complexity Journal of Risk Research, 17 (3). 405-424. ISSN 1366-9877

Reader, Tom W. and Gillespie, Alex and Roberts, Jane (2014) Patient complaints in healthcare systems: a systematic review and coding taxonomy BMJ Quality & Safety. ISSN 2044-5415

2013

Howarth, Caroline and Campbell, Catherine and Cornish, Flora and Franks, Bradley and Garcia-Lorenzo, Lucia and Gillespie, Alex and Gleibs, Ilka H. and Goncalves-Portelinha, I. and Jovchelovitch, Sandra and Lahlou, Saadi and Mannell, Jenevieve Claire and Reader, Tom W. and Tennant, C. (2013) Insights from societal psychology: a contextual politics of societal change Journal of Social and Political Psychology, 1 (1). 364-384. ISSN 2195-3325

Reader, Tom W. and Voyer, Benjamin G. (2013) The self‐construal of nurses and doctors: beliefs on interdependence and independence in the care of older people Journal of Advanced Nursing, 69 (12). 2696-2706. ISSN 1365-2648

Reader, Tom W. and Gillespie, Alex (2013) Patient neglect in healthcare institutions: a systematic review and conceptual model BMC Health Services Research, 13 (156). ISSN 1472-6963

Mearns, Kathryn and Kirwan, Barry and Reader, Tom W. and Jackson, Jeanette and Kennedy, Richard and Gordon, Rachael (2013) Development of a methodology for understanding and enhancing safety culture in Air Traffic Management Safety Science, 53. 123-133. ISSN 0925-7535

Mearns, Kathryn and Kirwan, Barry and Reader, Tom W. and Jackson, Jeanette and Kennedy, Richard and Gordon, Rachael (2013) Corrigendum to ‘development of a methodology for understanding and enhancing safety culture in air traffic management’ [Safety Sci. 53 (2013) 123–133] Safety Science, 57. 352. ISSN 0925-7535

2012

Reader, Tom W. and Cuthbertson, Brian H. (2012) Challenges in using high-fidelity simulation to improve learning and patient safety Resuscitation, 83 (11). 1317-1318. ISSN 0300-9572

2011

Reader, T. W. (2011) Learning through high-fidelity anaesthetic simulation: the role of episodic memory British Journal of Anaesthesia, 107 (4). 483-487. ISSN 0007-0912

Reader, Tom W. and Flin, Rhona and Mearns, Kathryn and Cuthbertson, Brian H. (2011) Team situation awareness and the anticipation of patient progress during ICU rounds BMC Quality and Safety, 20 (12). 1035-1042. ISSN 2044-5415

Reader, Tom W. and Cuthbertson, Brian H. (2011) Teamwork and team training in the ICU: where do the similarities with aviation end? Critical Care Medicine, 15 (6). 313. ISSN 0090-3493

O'Connor, P. and Reader, Tom W. and Salas, E. and Yule, S. and Sundt, T. and Musson, D. and Wiegmann, D. (2011) Techniques for improving the performance of healthcare teams: learning from aviation and other HROs

Reader, Tom W. and Flin, Rhona and Cuthbertson, Brian H. (2011) Team leadership in the intensive care unit: the perspective of specialists Critical Care Medicine, 39 (7). 1683-1691. ISSN 0090-3493

2009

Mearns, Kathryn and Reader, Tom W. (2009) Measuring support for health in offshore environments In: Karsh, Ben-Tzion, (ed.) Ergonomics and Health Aspects of Work With Computers: Proceedings of the International Conference on Ergonomics and Health Aspec. Lecture notes in computer science (5624). Springer-Verlag, Heidelberg, 61-69. ISBN 978-3-642-02730-7

Reader, Tom W. and Flin, Rhona and Mearns, Kathryn and Cuthbertson, Brian H. (2009) Developing a team performance framework for the intensive care unit Critical Care Medicine, 37 (5). 1787-1793. ISSN 0090-3493

2008

Reader, Tom W. and Flin, Rhona and Cuthbertson, Brian H. (2008) Factors affecting team communication in the intensive care unit In: Nemeth, Christopher P., (ed.) Improving Healthcare Team Communication: Building on Lessons From Aviation and Aerospace. Ashgate Publishing Ltd., Aldershot, UK, 117-134. ISBN 9780754670254

Reader, Tom W. and Cuthbertson, Brian H. and Decruyenaere, Johan (2008) Burnout in the ICU: potential consequences for staff and patient well-being Intensive Care Medicine, 34 (1). 4-6. ISSN 0342-4642

Reader, Tom W. and Flin, Rhona and Mearns, Kathryn and Cuthbertson, Brian H. (2008) Communication and the perceived involvement of team members during the ICU morning round Human Factors and Ergonomics Society Annual Meeting Proceedings, , 52 (12). 830-834. ISSN 1071-1813

Mearns, Kathryn and Reader, Tom W. (2008) Organisational support and safety outcomes in the oil and gas industry: an uninvestigated relationship Safety Science, 46 (3). 388-397. ISSN 0925-7535

2007

Reader, Tom W. and Flin, Rhona and Cuthbertson, Brian H. (2007) Communication skills and error in the intensive care unit Current Opinions in Critical Care, 13 (6). 732-736. ISSN 1070-5295

Reader, Tom W. and Flin, R. and Mearns, Kathryn and Cuthbertson, Brian H. (2007) Interdisciplinary communication in the intensive care unit British Journal of Anaesthesia, 98 (3). 347-352. ISSN 0007-0912

2006

Mearns, Kathryn and Hope, Lorraine and Reader, Tom W. (2006) Health and well-being in the offshore environment: the role of the organisational support Research report series, 376. Health and Safety Executive, London.

Reader, Tom W. and Flin, R and Lauche, K. and Cuthbertson, Brian H. (2006) Non-technical skills in the intensive care unit British Journal of Anaesthesia, 96 (5). 551-559. ISSN 0007-0912


Expert Image

Awards

Leverhulme Fellowship 2008

Short bio >

I am a Chartered Psychologist who studied psychology (MA and PhD) at the University of Aberdeen, before going on to win a post-doctoral fellowship from the Leverhulme Trust in 2008. I am fascinated by the relationship between organisational psychology, human error, and accidents in high-risk industries, and over a number of years have investigated how the social and cognitive skills of healthcare providers influence medical error and patient safety. Alongside my academic research, I have consulted for major companies in the oil and gas (e.g. Shell, Schlumberger, Petrobras) and transport industries (e.g. Eurocontrol, FirstGroup) on the topics of safety culture, risk, and human factors. I also have considerable ‘real-world’ experience outside of academia, as I have previously taught English in a Tibetan Monastery (1997), worked in the oil and gas industry (1998-2000), and acted as a risk advisor for the UK Foreign and Commonwealth Office (2009-2010).

 

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