Madon, Shirin

Dr Shirin Madon  


Position held

Experience keywords:

ICTs and socio-economic development; health information systems for improving primary healthcare; rural e-governance in India; telecentres & community development

Research summary > [Click to expand]

I have been researching the impact of ICTs on government reform initiatives in India for the last 15 years. At present, I am studying the development impact of a selection of e-governance projects in India. These projects relate to ICT usage for improving the administration and planning of rural development programmes: e-services applications; telecentre projects; and health information systems.

Sectors and industries to which research relates:

Healthcare; Information Technology; Public Administration

Countries and regions to which research relates:

India; developing countries


French [Spoken: Intermediate, Written: Intermediate]; Gujarati [Spoken: Intermediate, Written: Intermediate]

Media experience:

Radio; TV

Contact Points

LSE phone number:

+44 (0)20 7955 7627

LSE email:



Madon, Shirin and Ranjini, C.R. (2018) Impact sourcing in India: trends and implications Information Systems Journal. ISSN 1350-1917 (In Press)

Madon, Shirin and Malecela, Mwele Ntuli and Mashoto, Kijakazi and Donohue, Rose and Mubyazi, Godfrey and Michael, Edwin (2018) The role of community participation for sustainable integrated neglected tropical diseases and water, sanitation and hygiene intervention programs: a pilot project in Tanzania Social Science and Medicine, 202. 28-37. ISSN 0277-9536


Madon, Shirin (2017) Book review: evaluating digital citizen engagement: a practical guide Information Technologies and International Development, 13. ISSN 1544-7529 (In Press)

Madon, Shirin (2017) Challenges of accountability in resource-poor contexts: lessons about invited spaces from Karnataka’s Village Health Committees Oxford Development Studies. ISSN 1360-0818

Madon, Shirin and Krishna, S. (2017) Socializing accountability for improving primary healthcare: an action research program in rural Karnataka In: Choudrie, Jyoti and Islam, M. Sirajul and Wahid, Fathul and Bass, Julian M. and Priyatma, Johanes Eka, (eds.) Information and Communication Technologies for Development, ICT4D 2017. IFIP Advances in Information and Communication Technology, 504. Springer, Cham, Switzerland, 307-320.

Michael, Edwin and Madon, Shirin (2017) Socio-ecological dynamics and challenges to the governance of Neglected Tropical Disease control Infectious Diseases of Poverty, 6 (35). ISSN 2049-9957


Madon, Shirin and Amaguru, Jackline Olanya and Malecela, Mwele Ntuli and Michael, Edwin (2014) Can mobile phones help control neglected tropical diseases?: experiences from Tanzania Social Science and Medicine, 102. 103-110. ISSN 0277-9536


Madon, Shirin (2013) Can village committees improve primary healthcare accountability in India? South Asia @ LSE (26 Aug 2013) blog

Madon, Shirin and Sharanappa, Sandesh (2013) Social IT outsourcing and development: theorising the linkage Information Systems Journal, 23 (5). 381-399. ISSN 1350-1917


Madon, Shirin (2012) Can technology boost development? E-Governance in India South Asia @ LSE (12 Jun 2012) blog


Madon, Shirin and Krishna, S. and Michael, Edwin (2010) Health information systems, decentralisation and democratic accountability Public Administration and Development, 30 (4). 247-260. ISSN 0271-2075


Madon, Shirin and Reinhard, Nicolau and Roode, Dewald and Walsham, Geoff (2009) Digital inclusion projects in developing countries: processes of institutionalization Information Technology for Development, 15 (2). 95-107. ISSN 0268-1102

Madon, Shirin (2009) E-governance for development: a focus on rural India Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230201576


Smith, Matthew and Madon, Shirin and Anifalaje, Adebusoye and Lazarro-Malecela, Mwele and Michael, Edwin (2008) Integrated health information systems in Tanzania: experience and challenges Electronic Journal of Information Systems in Developing Countries, 33 (1). 1-21. ISSN 1681-4835


Madon, Shirin and Sahay, Sundeep and Sudan, Randeep (2007) E-Government policy and health information systems implementation in Andhra Pradesh, India: Nned for articulation of linkages between the macro and the micro Information Society, 23 (5). 327-344. ISSN 0197-2243


Madon, Shirin (2006) Evaluating the development impact of e-governance initiatives: an exploratory framework In: Saith, Ashwani and Vijayabaskar, M. and Gayathri, V., (eds.) Icts and Indian Social Change: Diffusion, Governance, Poverty. Sage, India, 268-289. ISBN 9780761936121

Madon, Shirin (2006) IT-based government reform initiatives in the Indian state of Gujarat Journal of International Development, 18 (6). 877-888. ISSN 0954-1748


Madon, Shirin (2005) Governance lessons from the experience of telecentres in Kerala European Journal of Information Systems, 14 (4). 401-416. ISSN 0960-085x

Madon, Shirin (2005) Evaluating the developmental impact of e-governance initiatives: An exploratory framework Electronic Journal of Information Systems in Developing Countries, 20 (5). 1-13. ISSN 1681-4835

Madon, Shirin (2005) Evaluating e-governance projects in India: a focus on micro-level implementation In: Howcroft, Debra and Trauth, Eileen M., (eds.) Handbook of Critical Information Systems Research: Theory and Application. Edward Elgar, Cheltenham, UK, 325-349. ISBN 1843764784

Avgerou, Chrisanthi and Madon, Shirin (2005) Information society and the digital divide problem in developing countries In: Berleur, Jacques and Avgerou, Chrisanthi, (eds.) Perspectives and Policies on Ict in Society. Springer, New York, USA, 205-218. ISBN 0387255877


Madon, Shirin (2004) Evaluating the developmental impact of e-governance initiatives: an explanatory framework In: Gupta, M.P., (ed.) Towards E-Government: Management Challenges. Tata McGraw Hill, New Delhi, India, 475-485. ISBN 9780070583603

Lewis, David and Madon, Shirin (2004) Information systems and non-governmental development organisations: advocacy, organisational learning and accountability Information Society, 20 (2). 117-126. ISSN 0197-2243

Beck, Eevi and Madon, Shirin and Sahay, Sundeep (2004) On the margins of the "information society": a comparative study of mediation Information Society, 20 (4). 279-290. ISSN 0197-2243

Madon, Shirin and Sahay, Sundeep and Sahay, Jyotsna (2004) Implementing property tax reforms in Bangalore : an actor-network perspective Information and Organization, 14 (4). 269-295. ISSN 1471-7727

Madon, Shirin and Avgerou, Chrisanthi (2004) Framing information systems studies: understanding the social context of IS innovation In: Avgerou, Chrisanthi and Ciborra, Claudio and Land, Frank, (eds.) The Social Study of Information and Communication Technology: Innovation, Actors, and Contexts. Oxford University Press, Oxford, UK, 162-184. ISBN 9780199253524


Madon, Shirin (2003) IT diffusion for public service delivery: looking for plausible theoretical approaches In: Avgerou, Chrisanthi and La Rovere, Renata, (eds.) Information Systems and the Economics of Innovation. Edward Elgar, Cheltenham, 71-88. ISBN 9781843760184


Madon, Shirin and Sahay, S. (2002) An information-based model of NGO mediation for the empowerment of slum dwellers in Bangalore Information Society, 18 (1). 13-19. ISSN 0197-2243


Madon, Shirin and Sahay, Sundeep (2001) ICTs and cities in the developing world: a network of flows Information Technology and People, 14 (3). 273-286. ISSN 0959-3845

Madon, Shirin and Sahay, Sundeep (2001) Urbanisation and megacities in developing countries: the management challenge In: Avgerou, Chrisanthi and Walsham, Geoffrey, (eds.) Information Technology in Context: Studies From the Perspective of Developing Countries. Voices in development management. Ashgate Publishing Ltd., Farnham, UK, 220-233. ISBN 9780754614807

Sorensen, Carsten and Whitley, Edgar A. and Madon, Shirin and Klyachko, D. and Hosein, Ian and Johnstone, J. (2001) Cultivating recalcitrance in information systems research In: Russo, Nancy L. and Fitzgerald, Brian and DeGross, Janice I., (eds.) Realigning Research and Practice in Information Systems Development. IFIP advances in information and communication technology (Vol. 6). Kluwer Academic Publishers, Dordrecht, The Netherlands, 297-316. ISBN 9780792374206

Madon, Shirin and Sahay, Sundeep (2001) Cities in the developing world : linking global and local networks Information Technology and People, 14 (3). 273-286. ISSN 0959-3845


Madon, Shirin and Bhatnagar, Subhash (2000) Institutionalising decentralised information systems for local level planning: comparing approaches across two states in India Journal of Global Information Technology Management, 3 (4). 45-49. ISSN 1097-198X

Madon, Shirin and Sahay, Sundeep (2000) Democracy and information: a case study of new local governance structures in Bangalore Information, Communication and Society, 3 (2). 173-191. ISSN 1369-118X

Madon, Shirin (2000) The Internet and socioeconomic development : exploring the interaction Information Technology and People, 13 (2). 85-101. ISSN 0959-3845


Madon, Shirin (1999) International NGOs: networking, information flows and learning Journal of Strategic Information Systems, 8 (3). 251-261. ISSN 0963-8687


Madon, Shirin and Galliers, Robert D. and Rashid, R. (1998) Information systems and culture: applying 'states of growth' concepts to development administration Information Technology for Development, 8 (2). 89-100. ISSN 0268-1102


Madon, Shirin and Bhatnagar, Subhash (1997) The Indian software industry: moving towards maturity Journal of Information Technology, 12 (4). 277-288. ISSN 0268-3962

Madon, Shirin and Sahay, Sundeep (1997) Managing natural resources using GIS: experiences in India Information and Management, 32 (1). 45-53. ISSN 0378-7206

Madon, Shirin (1997) Information-based global economy and socioeconomic development: the case of Bangalore Information Society, 13 (3). 227-244. ISSN 0197-2243


Madon, Shirin and Walsham, Geoff (1995) Decentralised information systems for development planning in India: context/process interaction Information Infrastructure and Policy, 4 (2). 163-179. ISSN 1383-7605


Madon, Shirin (1994) Designing information systems for development planning Alfred Waller Ltd., Henley-on-Thames, UK. ISBN 9781872474113


Madon, Shirin and Avgerou, Chrisanthi (1993) Development, self determination and information In: Beardon, Colin and Whitehouse, Diane, (eds.) Computers and Society: Citizenship in the Information Age. Intelect Books Ltd., Oxford, UK, 120-137. ISBN 9781871516418

Odedra, Mayuri and Madon, Shirin (1993) Information technology policies and applications in the Commonwealth developing countries Commonwealth Secretariat, London, UK. ISBN 9780850924015

Madon, Shirin (1993) Introducing administrative reform through the application of computer-based information systems: a case study in India Public Administration and Development, 13 (1). 37-48. ISSN 0271-2075


Madon, Shirin (1992) Computer-based information systems for decentralized rural development administration: a case study in India Journal of Information Technology, 7 (1). 20-29. ISSN 0268-3962

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