Tinkler, Jane


Ms Jane Tinkler  

Department

Position held

LSE Public Policy Group

PPG Manager

Department of Government

Research Fellow

Experience keywords:

political science; public policy; social sciences

Research summary > [Click to expand]

Jane Tinkler is Research Fellow and Manager of the LSE Public Policy Group and Researcher on the LSE's Impact of Social Sciences project. This is a three-year HEFCE funded programme in collaboration with Imperial College London and the University of Leeds. The project aims to develop metrics for tracking academic impact and also to investigate the impacts that academic research has on government, business and civil society. She also oversees the Public Policy Group's four academic blogs: British Politics and Policy, European Politics and Policy, the LSE Review of Books and Impact of Social Sciences blog. Her academic research interests focus on the quality of public services in the UK. Projects currently include the use of design approaches to innovative change in the public sector and citizen redress in UK public services. All three projects will result in books to be published over the next year. Her most recent publication (with Dunleavy, Margetts and Bastow) is 'Digital Era Governance: IT Corporations, the State and e-Government' (Oxford University Press, 2008).

Sectors and industries to which research relates:

ConsultancyInformation TechnologyPolicy and Regulatory BodiesPublic Administration

Countries and regions to which research relates:

UK

Contact Points

LSE phone number:

+44 (0)20 7955 6064

Publications

LSE Research Online, Funnelback Search

2014

Tinkler, Jane (2014) PASC support for the creation of a single Public Services Ombudsman for England is welcome and timely Democratic Audit Blog (3 May 2014) Blog entry

Bastow, Simon and Dunleavy, Patrick and Tinkler, Jane (2014) The impact of the social sciences: how academics and their research make a difference Sage Publications, London, UK. ISBN 9781446275092

2013

Tinkler, Jane (2013) Championing and governing UK public service mutuals In: Valkama, Pekka and Bailey, Stephen J. and Anttiroiko, Ari-Veikko , (eds.) Organizational Innovation in Public Services: Forms and Governance. Governance and Public Management. Palgrave Macmillan, London, UK. ISBN 9781137011831

2012

Tinkler, Jane (2012) Localism may actually reduce citizen voice because information on citizen redress is either not collected or ignored British Politics and Policy at LSE (1 Mar 2012) Blog entry

Tinkler, Jane (2012) The REF doesn’t capture what government wants from academics or how academic impact on policymaking takes place Impact of Social Sciences Blog (27 Mar 2012) Blog entry

Tinkler, Jane (2012) The REF doesn’t capture what government wants from academics or how academic impact on policymaking takes place British Politics and Policy at LSE (31 Mar 2012) Blog entry

Tinkler, Jane (2012) Getting Whitehall to incorporate new IT developments in public services remains an uphill struggle: the government now lags ten years behind the private sector in its use of social media and lack of feedback to users British Politics and Policy at LSE (27 Jan 2012) Blog entry

2011

Rainford, Paul and Tinkler, Jane (2011) Designing digital public services

Rainford, Paul and Tinkler, Jane (2011) Integrating healthcare through design

Public Policy Group, LSE (2011) Maximizing the impacts of your research: a handbook for social scientists Consultation draft 3. LSE Public Policy Group, London School of Economics and Political Science, London, UK.

Dunleavy, Patrick and Rainford, Paul and Tinkler, Jane (2011) Innovating out of austerity in local government: a SWOT analysis London School of Economics and Political Science, London, UK.

Rainford, Paul and Tinkler, Jane (2011) Designing for nudge effects: how behaviour management can ease public sector problems

Tinkler, Jane (2011) Book review: the Ombudsman enterprise and administrative justice British Politics and Policy at LSE (31 Dec 2011) Blog entry

Rainford, Paul and Tinkler, Jane (2011) Think before you nudge: the benefits and pitfalls of behavioural public policy British Politics and Policy at LSE (16 Mar 2011) Blog entry

Tinkler, Jane (2011) First impressions of Google Scholar Citations are good: it’s easy to use and accurate Impact of Social Sciences Blog (28 Jul 2011) Blog entry

Tinkler, Jane (2011) Slashing the welfare budget versus “we are all in this together”: the cumulative effect of cuts is more serious than has yet been admitted British Politics and Policy at LSE (22 Oct 2011) Blog entry

Rainford, Paul and Tinkler, Jane (2011) New ‘big society’ providers could deliver better local services, but there are grave concerns surrounding funding, accountability and citizen redress British Politics and Policy at LSE (27 Jan 2011) Blog entry

Tinkler, Jane (2011) Ten years after tax, social security departments in the USA and elsewhere are moving cautiously online. The UK is pioneering ‘digital by default’ services and the advent of a universal credit at DWP could be an opportunity for breakthrough progress British Politics and Policy at LSE (28 Jun 2011) Blog entry

2010

Dunleavy, Patrick and Bastow, Simon and Tinkler, Jane and Goldchluck, Sofia and Towers, Ed (2010) Joining up citizen redress in UK central government In: Adler, Michael, (ed.) Administrative Justice in Context. Hart Publishing, Oxford, UK, 421-456. ISBN 9781841139289

Rainford, Paul and Tinkler, Jane (2010) Designing 'Big Society' service provision

Rainford, Paul and Tinkler, Jane (2010) Innovating in public sector procurement

Gilson, Christopher and Tinkler, Jane (2010) Reviewing 2010 in political blogging: the spotlight moves from the Tories to the Liberal Democrats British Politics and Policy at LSE (31 Dec 2010) Blog entry

Tinkler, Jane (2010) UK government on the internet is still costly and of ‘variable to poor’ quality British Politics and Policy at LSE (8 Sep 2010) Blog entry

Tinkler, Jane and Dunleavy, Patrick (2010) How radical is “radical efficiency”?: can it still be useful in a time of cuts? British Politics and Policy at LSE (1 Jul 2010) Blog entry

Tinkler, Jane (2010) Cuts to front line policing may lead to a poorer service, but will citizens be able to navigate the convoluted police complaints systems to do anything about it? British Politics and Policy at LSE (12 Nov 2010) Blog entry

Tinkler, Jane (2010) Benefit fraud is already low: to save real money the government should concentrate on the errors British Politics and Policy at LSE (11 Aug 2010) Blog entry

2009

Dunleavy, Patrick and Gilson, Christopher and Bastow, Simon and Tinkler, Jane (2009) The National Audit Office, the Public Accounts Committee and the risk landscape in UK public policy URN 09/1423. The Risk and Regulation Advisory Council, London, UK.

Raraty, David and Dorrell, David and Dunleavy, Patrick and Goldchluk, Sofia and Khan, Mohammed Khalid and Tinkler, Jane and Towers, Ed and Margetts, Helen and Escher, Tobias and Reissfelder, Stephane and Hinds, Liane (2009) Department for Work and Pensions: communicating with customers. Report by the comptroller and auditor general, HC 421 Session 2008-2009. HMSO, London, UK. ISBN 9780102954784

2008

Dunleavy, Patrick and Margetts, Helen and Bastow, Simon and Tinkler, Jane (2008) Australian e-Government in comparative perspective Australian Journal of Political Science, 43 (1). 13-26. ISSN 1036-1146

(2008) Maximizing the social, policy and economic impacts of research in the humanities and social sciences LSE Public Policy Group, London, UK.

2007

Bartholomeou, Patricia and Bastow, Simon and Dunleavy, Patrick and Pearce, Oliver and Tinkler, Jane (2007) The policy and practice impacts of the ESRC's 'responsive mode' research grants in politics and international studies LSE Public Policy Group, London, UK.

Dunleavy, Patrick and Margetts, Helen and Bastow, Simon and Pearce, Oliver and Tinkler, Jane (2007) Government on the internet: progress in delivering information and services online House of Commons Papers, HC 529 2006-2007. The Stationery Office, London, UK. ISBN 9780102947243

2006

Dunleavy, Patrick and Margetts, Helen and Bastow, Simon and Tinkler, Jane (2006) Digital era governance: IT corporations, the state and e-government Oxford University Press, Oxford, UK. ISBN 978-0199296194

Dunleavy, Patrick and Margetts, Helen and Bastow, Simon and Tinkler, Jane (2006) New public management is dead. Long live digital-era governance Journal of Public Administration Research and Theory, 16 (3). 467-494. ISSN 1477-9803

Bastow, Simon and Dunleavy, Patrick and Pearce, Oliver and Tinkler, Jane (2006) A review of the Generic Names Supporting Organization (GNSO) for the Internet Corporation for Assigned Names and Numbers LSE Public Policy Group, London School of Economics and Political Science, London, UK.

Dunleavy, Patrick and Margetts, Helen and Bastow, Simon and Tinkler, Jane and Pearce, Oliver and Bartholomeou, Patricia (2006) Achieving innovation in central government organisations HC 1447-1. The Stationery Office, London, UK.

2005

Dunleavy, Patrick and Loughlin, Martin and Margetts, Helen and Bastow, Simon and Tinkler, Jane and Pearce, Oliver and Bartholomeou, Patricia (2005) Citizen redress: what citizens can do if things go wrong in the public services HC 21 Session 2004-2005. The Stationery Office, London, UK.

1999

Dunleavy, Patrick and Margetts, Helen and Escher, Tobias and Hale, Scott and Tinkler, Jane and Bastow, Simon (1999) Government on the web: about Oxford Internet Institute, LSE Public Policy Group, Oxford, UK


Expert Image

Awards

Times Higher Education Leadership and Management Awards, Knowledge Exchange category (2012)

 

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