Malley, Juliette


Ms Juliette Malley  

Department

Position held

Department of Social Policy

Affiliate

LSE Health and Social Care

Research Fellow

Personal Social Services Research Unit (PSSRU)

Research Fellow

Experience keywords:

performance and quality of social care services; projecting long-term care expenditure; long-term care financing; long-term care; user experience surveys; regulation of long-term care

Research summary > [Click to expand]

Juliette Malley is a Research Fellow at the Personal Social Services Research Unit at London School of Economics and Political Science and the University of Kent. She is also a member of the Quality and Outcomes of person centred care (QORU) policy research unit.

Her research interests include the measurement of outcomes and quality in long-term care, performance and quality of long-term care systems, regulation of long-term care and financing of long-term care systems.

She is a member of the team that developed ASCOT, a new measure of social care outcomes for use in economic evaluation, and led the development of the Adult Social Care Survey that is currently used by the Department of Health to monitor the quality of care provided to publicly-funded service users. Juliette has also contributed to various studies looking at the future of funding for social care.

Sectors and industries to which research relates:

HealthcarePolicy and Regulatory BodiesPublic Administration

Countries and regions to which research relates:

OECD; Europe; England

Languages:

French [Spoken: Intermediate, Written: Intermediate]; Spanish [Spoken: Basic, Written: Basic]

Contact Points

LSE phone number:

+44 (0)20 7955 6134

Publications

LSE Research Online, Funnelback Search

2014

Malley, Juliette and Fernández, José-Luis (2014) Generating ‘adjusted’ indicators from social care survey data PSSRU Discussion Paper, 2873. London School of Economics and Political Science, Personal Social Services Research Unit, London, UK.

Smith, Nick and Malley, Juliette (2014) Understanding and addressing underrepresentation in a postal survey of social care users. Summary Discussion Papers, DP2843. University of Kent, Quality and Outcomes of Person-centred Care Policy Research Unit, Kent, UK.

Forder, J. and Malley, J. and Towers, A-M. and Netten, A. (2014) Using cost-effectiveness estimates from survey data to guide commissioning: an application to home care Health Economics, 23 (8). 979-992. ISSN 1057-9230

Rand, Stacey E. and Malley, Juliette (2014) Carers' quality of life and experiences of adult social care support in England Health and Social Care in the Community, 22 (4). 375-385. ISSN 0966-0410

van Leeuwen, K.M. and Malley, J. and Bosmans, J.E. and Jansen, A.P.D. and Ostelo, R.W. and van der Horst, H.E. and Netten, A. (2014) What can local authorities do to improve the social care-related quality of life of older adults living at home?: evidence from the adult social care survey Health and Place, 29. 104-113. ISSN 1353-8292

2013

Malley, Juliette and Trigg, Lisa (2013) Measuring deaths in care homes: five reasons why it might not help identify poor quality care homes Health and Social Care at LSE (16 Jul 2013) Blog entry

Hancock, Ruth and Malley, Juliette and Wittenberg, Raphael and Morciano, Marcello and Pickard, Linda and King, Derek and Comas-Herrera, Adelina (2013) The role of care home fees in the public costs and distributional effects of potential reforms to care home funding for older people in England Health Economics, Policy and Law, 8 (1). 47-73. ISSN 1744-1331

2012

Malley, Juliette (2012) Measuring quality and the development of performance measures: a European perspective. In: OECD Expert Meeting on Long-Term Care Quality, 14th Novemeber 2012, Paris, France

Malley, Juliette (2012) The annual survey programme. In: Social Services Research Group Conference: Improving outcomes?: the frameworks for adult social care, public health and the NHS – making it all work, 26th Novemeber 2012, Birmingham, UK

Malley, Juliette and Fernández, José-Luis (2012) Developing adjusted indicators of quality from survey data. In: 2nd International Conference on Evidence-Based Policy in Long-Term Care, 5th-8th September 2012, London , UK

Malley, Juliette and Holder, Jacquetta and Dodgson, Rachael and Booth, Samantha (2012) Regulating the quality and safety of long-term care in England. In: 2nd International Conference on Evidence-Based Policy in Long-Term Care, 5th-8th September 2012, London , UK

Malley, Juliette (2012) Evidence about the experiences of black and minority ethnic groups from te social care user survey programme. In: NIHR, SSCR, BME and Social Care Research Workshop, 5th December 2012, London School of Economics and Political Science

Malley, Juliette and Fernández, José-Luis and Nyssens, Martha (2012) Measuring and improving performance in home care services: a four country comparison. In: 2nd International Conference on Evidence-Based Policy in Long-Term Care, 5th-8th September 2012, London , UK

Iemmi, Valentina and Malley, Juliette (2012) A rapid review of practices to improve and factors influencing the quality of long-term care: report to the UK Department of Health Personal Social Services Research Unit (PSSRU), Canterbury, UK.

Malley, Juliette (2012) Improving the quality and performance of long-term care: a case study of England. In: Delegation from the Seoul Metropolitan Government organised by the Department for European Affairs, Ecole Nationale d'Administration, 28th May 2012, London School of Economics and Political Science

Malley, Juliette and Fernández, José-Luis (2012) Generating 'adjusted' indicators from social care survey data. In: International Long-Term Care Conference, 2012

Smith, Nick and Malley, Juliette (2012) Understanding and addressing underrepresentation in a postal survey of social care users. Full report DP2843. University of Kent, Quality and Outcomes of Person-centred Care Policy Research Unit, Kent, UK.

Rand, Stacey E. and Malley, Juliette and Netten, Ann (2012) Measuring the social care outcomes of informal carers: an interim technical report for the Identifying the Impact of Social Care (IIASC) study PSSRU Discussion Paper, 2833. Personal Social Services Research Unit, London School of Economics and Political Science, London, UK.

Pickard, Linda and Wittenberg, Raphael and Comas-Herrera, Adelina and King, Derek and Malley, Juliette (2012) Mapping the future of family care: receipt of informal care by older people with disabilities in England to 2032 Social Policy and Society, 11 (4). 533-545. ISSN 1475-7464

Malley, Juliette and Towers, Ann-Marie and Netten, Ann and Brazier, John and Forder, Julien and Flynn, Terry (2012) An assessment of the validity of the ASCOT measure of social care-related quality of life with older people Health and Quality of Life Outcomes , 10 (21). ISSN 1477-7525

Netten, Ann and Burge, Peter and Malley, Juliette and Potoglou, Dimitris and Towers, Ann-Marie and Brazier, John and Flynn, Terry and Forder, Julien (2012) Outcomes of social care for adults: developing a preference-weighted measure Health Technology Assessment, 16 (16). 1-166. ISSN 1366-5278

2011

Netten, Ann and Beadle-Brown, Julie and Caiels, James and Forder, Julien and Malley, Juliette and Smith, N. and Towers, Ann-Marie and Trukeschitz, Birgit and Welch, E. and Windle, Karen (2011) ASCOT adult social care outcomes toolkit: main guidance v2.1 PSSRU Discussion Paper, 2716/3. University of Kent, Personal Social Services Research Unit, London, UK.

Snell, Tom and Wittenberg, Raphael and Fernández, José-Luis and Malley, Juliette and Comas-Herrera, Adelina and King, Derek (2011) Projections of demand for social care and disability benefits for younger adults in England: report of research conducted for the Commission on Funding of Care and Support PSSRU discussion paper, 2800/3. PSSRU, London, UK .

Wittenberg, Raphael and Hu, Bo and Hancock, Ruth and Morciano, Marcello and Comas-Herrera, Adelina and Malley, Juliette and King, Derek (2011) Projections of demand for and costs of social care for older people in England, 2010 to 2030, under current and alternative funding systems PSSRU discussion paper, 2811/2. PSSRU, London, UK .

Comas-Herrera, Adelina and Malley, Juliette and Wittenberg, Raphael and Hu, Bo and Jagger, Carol (2011) Disability, dementia and the future costs of long-term care Eurohealth, 17 (2,3). 10-12. ISSN 1356-1030

Potoglou, Dimitris and Burge, Peter and Flynn, Terry and Netten, Ann and Malley, Juliette and Forder, Julien and Brazier, John E. (2011) Best–worst scaling vs. discrete choice experiments: an empirical comparison using social care data Social Science and Medicine, 72 (10). 1717-1727. ISSN 0277-9536

Malley, Juliette and Hancock, Ruth and Murphy, Michael J. and Adams, John and Wittenberg, Raphael and Comas-Herrera, Adelina and Curry, Chris and King, Derek and James, Sean and Morciano, Marcello and Pickard, Linda (2011) The effect of lengthening life expectancy on future pension and long-term care expenditure in England, 2007 to 2032 Health Statistics Quarterly, 52 (1). 33-61. ISSN 1465-1645

2010

Malley, Juliette (2010) Developing indicators of outcome for assessing system and provider performance. In: International Conference on Evidence-Based Policy in Long-Term Care, 8th-11th September 2010, London , UK

Malley, Juliette and Fox, Diane and Netten, Ann (2010) Developing a carers' experience performance indicator PSSRU Discussion Paper, 2734. University of Kent, Personal Social Services Research Unit, Kent, UK.

Malley, Juliette and Netten, Ann (2010) A comparison of options for performance indicators from the Adult Social Care Survey (ASCS) PSSRU Discussion Paper, 2736. University of Kent, Personal Social Services Research Unit, Kent, UK.

Hancock, Ruth and Morciano, Marcello and Malley, Juliette and King, Derek and Pickard, Linda and Comas-Herrera, Adelina (2010) Care home fees and reform of the funding system for long-term care The Stationery Office , London, UK.

Caiels, James and Forder, Julien and Malley, Juliette and Netten, Ann and Windle, Karen (2010) Measuring the outcomes of low-level services: final report PSSRU Discussion Paper, 2699. University of Kent, Personal Social Services Research Unit, Kent, UK.

Caiels, James and Fox, Diane and McCarthy, Michelle and Smith, Nick and Malley, Juliette and Beadle-Brown, Julie and Netten, Ann and Towers, Ann-Marie (2010) Development Studies for the National Adult Social Care User Experience Survey: Technical Report PSSRU Discussion Paper, 2724. University of Kent, Personal Social Services Research Unit, Kent, UK.

Malley, Juliette and Caiels, James and Fox, Diane and McCarthy, Michelle and Smith, Nick and Beadle-Brown, Julie and Netten, Ann and Towers, Ann-Marie (2010) A report on the developmental studies for the National Adult Social Care User Experience Survey PSSRU Discussion Paper, 2721. University of Kent, Personal Social Services Research Unit, Kent, UK.

Malley, Juliette (2010) Measuring the quality of long-term care in England Eurohealth, 16 (2). 21-24. ISSN 1356-1030

King, Derek and Malley, Juliette and Wittenberg, Raphael and Darton, Robin and Comas-Herrera, Adelina (2010) Projections of demand for residential care for older people in England: report for BUPA PSSRU discussion papers, 2624. PSSRU, London, UK .

Malley, Juliette and Fernández, José-Luis (2010) Measuring quality in social care services: theory and practice Annals of Public and Cooperative Economics, 81 (4). 559-582. ISSN 1370-4788

King, D. and Balarajan, M. and Blake, M. and Darton, R. and Gray, M. and Hancock, R. and Henderson, C. and Jones, A. and Legard, R. and Malley, J. and Martin, A. and Morciano, M. and Mugford, M. and Pickard, L. and Shemilt, I. and Snell, T. and Wittenberg, R. (2010) Developing improved survey questions on older people's receipt of, and payment for, formal and informal care PSSRU discussion paper, 2764. Personal Social Services Research Unit (PSSRU), Canterbury, UK.

Hancock, Ruth and Malley, Juliette and King, Derek and Pickard, Linda and Comas-Herrera, Adelina and Morciano, Marcello (2010) Paying for long-term care potential reforms to funding long-term care: memorandum by the MAP2030 Research Group (SC 55) The Stationery Office, London, UK.

2009

Malley, Juliette and Netten, Ann (2009) Putting people first: development of the putting people first user experience survey PSSRU Discussion Paper, 2737. University of Kent, Personal Social Services Research Unit, Kent, UK.

Netten, Ann and Burge, Peter and Malley, Juliette and Potoglou, Dimitris and Flynn, Terry and Forder, Julien (2009) Outcomes of social care for adults (OSCA): interim findings PSSRU Discussion Paper, 2648/2. University of Kent, Personal Social Services Research Unit, Kent, UK.

Malley, Juliette and Hancock, Ruth and Wittenberg, Raphael and Comas-Herrera, Adelina and King, Derek and Morciano, Marcello and Pickard, Linda (2009) Housing assets and long-term care in England. In: 19th World Congress of Gerontology and Geriatrics, 5th - 9th July 2009, Paris, France

Malley, Juliette and Netten, Ann (2009) Measuring outcomes of social care Research Policy and Planning, 27 (2). 85-96. ISSN 0264-519X

2008

Malley, Juliette and Henderson, Catherine (2008) Survey of the English social care system for older people: a report for Mehfil Enterprise PSSRU Discussion Papers, DP2537. Personal Social Services Research Unit.

Wittenberg, Raphael and Malley, Juliette and Comas-Herrera, Adelina and Fernández, José-Luis and King, Derek and Snell, Tom and Pickard, Linda (2008) Future demand for social care, 2005 to 2041: projections of demand for social care and disability benefits for younger adults in England: report to the Strategy Unit (Cabinet Office) and the Department of Health PSSRU discussion paper, 2512. PSSRU, London, UK .

Wittenberg, Raphael and Pickard, Linda and Malley, Juliette and King, Derek and Comas-Herrera, Adelina and Darton, Robin (2008) Future demand for social care, 2005 To 2041: projections of demand for social care for older people in England: report to the Strategy Unit (Cabinet Office) and the Department of Health PSSRU discussion paper , 2514. PSSRU, London, UK .

Malley, Juliette and Netten, Ann (2008) Measuring and monitoring outputs in social care: the problem of measuring quality International Review of Administrative Sciences, 74 (4). 535-553. ISSN 0020-8523

2007

Malley, Juliette (2007) Strategies for improving the quality of long-term care services in the UK EUobserver, 9 (2). 7-8. ISSN EUobserver

Malley, Juliette (2007) Improving the quality of long-term care services in England Euro Observer, 9 (2). 7-8. ISSN 1020-7481

Jones, K. and Netten, A. and Malley, Juliette (2007) Home care user experience survey 2006 PSSRU discussion paper, 2404. Personal Social Services Research Unit.

Malley, Juliette and Netten, Ann and Jones, Karen (2007) Using survey data to measure changes in the quality of home care: analysis of the Older People's User Experience Survey 2006 PSSRU discussion paper, 2417. Personal Social Services Research Unit.

Henderson, Catherine and Malley, Juliette and Knapp, Martin (2007) Maintaining good health for older people with dementia who experience fractured neck of femur: report for phase 2 National Audit Officer, London, UK.

Netten, Ann and Forder, Julien and Malley, Juliette (2007) Measuring and monitoring the value of social services. In: 34th CEIES Seminar, 10-11 September 2007 , Helsinki, Finland

Netten, Ann and Malley, Juliette (2007) Measuring and monitoring outputs, quality and outcomes in social care. In: European Group of Public Administration conference, 18-22 September 2007, Madrid, Spain

Forder, Julien and Netten, Ann and Caiels, James and Smith, Nick and Malley, Juliette (2007) Measuring outcomes in social care: conceptual development and empirical design. Quality measurement framework project. PSSRU interim report PSSRU Discussion Paper, 26422. University of Kent, Personal Social Services Research Unit, Kent, UK.

Henderson, Catherine and Malley, Juliette and Knapp, Martin (2007) Maintaining good health for older people with dementia who suffer a neck of femur fracture PSSRU Research Summary, 44 (Octobe).

Pickard, Linda and Wittenberg, Raphael and Comas-Herrera, Adelina and King, Derek and Malley, Juliette (2007) Care by spouses, care by children: projections of informal care for older people in England to 2031 Social Policy and Society, 6 (3). 353-366. ISSN 1475-3073

Wittenberg, Raphael and Hancock, Ruth and Comas-Herrera, Adelina and King, Derek and Malley, Juliette and Pickard, Linda and Juarez-Garcia, Ariadna and Darton, Robin (2007) Model 11: PSSRU Long-Term Care Finance Model and CARESIM: Two Linked UK Models of Long-Term Care for Older People International Symposia in Economic Theory and Econometrics, 16. 489-496. ISSN 1571-0386

Hancock, Ruth and Juarez-Garcia, Ariadna and Comas-Herrera, Adelina and King, Derek and Malley, Juliette and Pickard, Linda and Wittenberg, Raphael (2007) Winners and losers: assessing the distributional effects of long-term care funding regimes Social Policy and Society, 6 (3). 379-395. ISSN 1475-3073

Wittenberg, Raphael and Malley, Juliette (2007) Financing long-term care for older people in England Ageing Horizons, 6. 28-32. ISSN 1746-1073

2006

Malley, Juliette and Comas-Herrera, Adelina and Hancock, R. and Juarez-Garcia, A. (2006) Social services for older people to 2026: projected implications of the Wanless report. In: 35th British Society of Gerontology Conference, 7-9 Sep 2006, Bangor, Wales

Malley, Juliette and Comas-Herrera, Adelina and Hancock, Ruth and Juarez-Garcia, Ariadna and King, Derek and Pickard, Linda (2006) Expenditure on social care for older people to 2026 King's Fund, London, UK.

Malley, Juliette and Sandhu, Sima and Netten, Anne (2006) Younger adults' understanding of questions for a service user experience survey: a report to the Information Centre for Health and Social Care PSSRU Discussion Paper 2360. London School of Economics, London.

Comas-Herrera, Adelina and King, Derek and Malley, Juliette and Pickard, Linda and Wittenberg, Raphael and Darton, R (2006) Thirty-five years on: future demands for long-term care in England PSSRU Research Summary 35. London School of Economcis and Political Science, London, UK.

Hancock, R. and Pickard, Linda and Wittenberg, Raphael and Comas-Herrera, Adelina and Juarez-Garcia, A. and King, Derek and Malley, Juliette (2006) Paying for long-term care for older people in the UK: modelling the costs and distributional effects of a range of options PSSRU research summary , 40. PSSRU, London, UK.

Wittenberg, Raphael and Malley, Juliette and Pickard, Linda and Comas-Herrera, Adelina (2006) Projections of future expediture on long-term care for older people Swiss Journal of Economics and Statistics, S8. 49-53. ISSN 0303-9692

Wittenberg, Raphael and Comas-Herrera, Adelina and King, Derek and Malley, Juliette and Pickard, Linda and Darton, Robin (2006) Future demand for long-term care, 2002 to 2041: projections of demand for long-term care for older people in England PSSRU discussion paper, 2330. Personal Social Services Research Unit, London, UK.

2005

Malley, Juliette and Wittenberg, Raphael and Comas-Herrera, Adelina and Pickard, Linda and King, Derek (2005) Long-term care expenditure for older people, projections to 2022 for Great Britain PSSRU discussion paper, 2252. Personal Social Services Research Unit.


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