Coyle-Shapiro, Jacqueline

Professor Jacqueline Coyle-Shapiro  

Department

Position held

Professor of Organisational Behaviour and Head of EROB

 

Experience keywords:

justice in organisations; organisational change; organisational citizenship behaviour; psychological contracts

Contact Points

LSE phone number:

+44 (0)20 7955 7035

Publications

2016

Deng, Hong and Coyle-Shapiro, Jacqueline A-M. and Yang, Qian (2016) The role of resource depletion in explaining consequences of psychological contract violation Academy of Management Proceedings. ISSN 0065-0668 (In Press)

Conway, Neil and Coyle-Shapiro, Jacqueline (2016) Not so i-deal: a critical review of idiosyncratic-deals theory and research In: Bal, Matthijs and Rousseau, Denise M., (eds.) Idiosyncratic Deals between Employees and Organizations: Conceptual Issues, Applications and the Role of Co-workers. Current issues in work and organizational psychology. Routledge, Abingdon, UK, 36-64. ISBN 9781848724457

2012

Shore, Lynn M. and Coyle-Shapiro, Jacqueline A-M. and Tetrick, Lois E., eds (2012) The employee-organization relationship: applications for the 21st century Series in applied psychology. Routledge Academic, London, UK. ISBN 9780415880770

Shore, Lynn M. and Coyle-Shapiro, Jacqueline A-M. (2012) Perceived organizational cruelty: an expansion of the negative employee-organization relationship domain In: The Employee-Organization Relationship: Applications for the 21st Century. Applied psychology series. Routledge, Taylor &Francis Group, New York, USA, 139-157. ISBN 9780415880770

2011

Coyle-Shapiro, Jacqueline and Dhensa, Rashpal K. (2011) Justice in the twenty-first-century organization In: Townsend, Keith and Wilkinson, Adrian, (eds.) Research Handbook on International Banking and Governance. Edward Elgar Publishing Ltd, Cheltenham, 385-404. ISBN 9781848448469

Chaudhry, A. and Coyle-Shapiro, Jacqueline A-M. and Wayne, Sandy J. (2011) A longitudinal study of the impact of organizational change on transactional, relational, and balanced psychological contracts Journal of Leadership and Organizational Studies, 18 (2). 247-259. ISSN 1548-0518

Conway, Neil and Coyle-Shapiro, Jacqueline A-M. (2011) The reciprocal relationship between psychological contract fulfilment and employee performance and the moderating role of perceived organizational support and tenure Journal of Occupational and Organisational Psychology, 85 (2). 277-299. ISSN 0963-1798

Parzefall, M. and Coyle-Shapiro, Jacqueline A-M. (2011) Making sense of psychological contract breach Journal of Managerial Psychology, 26 (1). 12-27. ISSN 0268-3946

2009

Shore, Lynn M. and Coyle-Shapiro, Jacqueline A-M. and Chen, Xiao-Ping and Tetrick, Lois E. (2009) Social exchange in work settings: content, process, and mixed models Management and Organization Review, 5 (3). 289-302. ISSN 1740-8776

2008

Coyle-Shapiro, Jacqueline A-M. and Parzefall, M. (2008) Psychological contracts In: Cooper, Cary L. and Barling, Julian, (eds.) The Sage Handbook of Organizational Behavior. SAGE Publications, London, UK, 17-34. ISBN 9781412923859

Dulac, Tanguy and Coyle-Shapiro, Jacqueline A-M. and Henderson, David J. and Wayne, Sandy J. (2008) Not all responses to breach are the same: a longitudinal study examining the interconnection of social exchange and psychological contract processes in organizations Academy of Management Journal, 51 (6). 1079-1098. ISSN 0001-4273

2007

Coyle-Shapiro, Jacqueline A-M. and Shore, Lynn M (2007) The employee-organization relationship: where do we go from here? Human Resource Management Review, 17 (2). 166-179. ISSN 1053-4822

2006

Coyle-Shapiro, Jacqueline A-M. (2006) Psychological contracts In: Greenhaus, Jeffrey and Callanan, Gerard, (eds.) Encyclopedia of Career Development. Sage, London, UK, 652-658. ISBN 9781412905374

Coyle-Shapiro, Jacqueline and Morrow, Paula and Kessler, Ian (2006) Serving two organizations : exploring the employment relationship of contracted employees Human Resource Management, 45 (4). 561-583. ISSN 0090-4848

Coyle-Shapiro, Jacqueline A-M. and Morrow, Paula C. (2006) Organizational and client commitment among contracted employees Journal of Vocational Behavior, 68 (3). 416-431. ISSN 1095-9084

2005

Coyle-Shapiro, Jacqueline A-M. and Parzefall, M. (2005) Examen de la théorie du contrat psychologique: questions clés relatives à la compréhension et à la recherche sur la relation d'emploi In: Delobbe, Nathalie and Herrbach, Olivier and Lacaze, Delphine and Mignonac, Karim, (eds.) Comportement Organisationnel: Contrat Psychologique, Émotions Au Travail, Socialisation Organisationnelle. De Boeck, Paris, France. ISBN 9782804149338

Coyle-Shapiro, Jacqueline A-M. and Conway, Neil (2005) Exchange relationships : examining psychological contracts and perceived organizational support Journal of Applied Psychology, 90 (4). 774-781. ISSN 0021-9010

2004

Coyle-Shapiro, Jacqueline A-M. and Shore, L. and Taylor, M. S. and Tetrick, L., eds (2004) The employment relationship: examining psychological and contextual perspectives Oxford University Press, Oxford, UK. ISBN 9780199286836

Coyle-Shapiro, Jacqueline A-M. and Conway, Neil (2004) The employment relationship through the lens of social exchange In: Coyle-Shapiro, Jacqueline A-M. and Shore, Lynn M and Taylor, Susan M and Tetrick, Lois, (eds.) The Employment Relationship: Examining Psychological and Contextual Perspectives. Oxford University Press, Oxford, UK, 5-28. ISBN 9780199269136

Coyle-Shapiro, Jacqueline A-M. and Conway, Neil (2004) Commonalities and conflicts between different perspectives of the employment relationship: towards a unified perspective In: Coyle-Shapiro, Jacqueline A-M. and Shore, Lynn M and Taylor, Susan M and Tetrick, Lois, (eds.) The Employment Relationship: Examining Psychological and Contextual Perspectives. Oxford University Press, Oxford, UK, 119-131. ISBN 9780199269136

Coyle-Shapiro, Jacqueline A-M. and Kessler, Ian and Purcell, John (2004) Reciprocity or "it's my job": exploring organizationally directed citizenship behavior in a National Health Service setting Journal of Management Studies, 41 (1). 85-106. ISSN 0022-2380

Coyle-Shapiro, Jacqueline A-M. and Kessler, Ian and Purcell, John (2004) Exploring organizationally directed citizenship behaviour: reciprocity or 'It's my job'? Journal of Management Studies, 41 (1). 85-106. ISSN 1467-6486

Shore, Lynn M. and Tetrick, Lois E. and Taylor, M and Coyle-Shapiro, Jacqueline A-M. and Liden, Robert C. and McLean, Judi and Morrison, Elizabth and Porter, Lyman and Robinson, Sandra and Roehling, Mark and Rousseau, Denise and Schalk, Rene and Tsui, Anne and Van Dyne, Linn (2004) The employee-organizational relationship: a timely concept in a period of transition In: Ferris, G and Martocchio, J, (eds.) The Employee-Organizational Relationship : a Timely Concept in a Period of Transition. Emerald Group Publishing Limited, 291-370. ISBN 0742-7301

Coyle-Shapiro, Jacqueline A-M. and Neuman, Joel H. (2004) The psychological contract and individual differences: the role of exchange and creditor ideologies Journal of Vocational Behavior, 64 (1). 150-164. ISSN 0001-8791

2003

Shore, Lynn M. and Coyle-Shapiro, Jacqueline A-M. (2003) New developments in the employee-organization relationship Journal of Organizational Behavior, 24 (5). 443-450. ISSN 0894-3796

Coyle-Shapiro, Jacqueline A-M. and Morrow, Paula C. (2003) The role of individual differences in employee adoption of TQM orientation Journal of Vocational Behavior, 62 (2). 320-340. ISSN 1095-9084

Coyle-Shapiro, Jacqueline A-M. and Kessler, Ian (2003) The employment relationship in the U.K. public sector: a psychological contract perspective Journal of Public Administration Research and Theory, 13 (2). 213-230. ISSN 1053-1858

2002

Coyle-Shapiro, Jacqueline A-M. and Morrow, Paula C. and Richardson, Ray and Dunn, Stephen R. (2002) Using profit sharing to enhance employee attitudes: a longitudinal examination of the effects on trust and commitment Human Resource Management, 41 (4). 423-439. ISSN 1099-050X

Coyle-Shapiro, Jacqueline A. (2002) A psychological contract perspective on organizational citizenship behavior Journal of Organizational Behavior, 23 (8). 927-946. ISSN 1099-1379

Coyle-Shapiro, Jacqueline A-M. and Kessler, Ian (2002) Contingent and non-contingent working in local government: contrasting psychological contracts Public Administration, 80 (1). 77-101. ISSN 0033-3298

Coyle-Shapiro, Jacqueline A-M. (2002) Changing employee attitudes: the independent effects of TQM and profit sharing on continuous improvement orientation Journal of Applied Behavioral Science, 38 (1). 57-77. ISSN 1552-6879

Coyle-Shapiro, Jacqueline A-M. and Kessler, Ian (2002) Exploring reciprocity through the lens of the psychological contract: employee and employer perspectives European Journal of Work and Organizational Psychology, 11 (1). 69-86. ISSN 1464-0643

2001

Coyle-Shapiro, J. (2001) Managers: caught in the middle of a psychological contract muddle. In: Annual meeting of the Academy of Management, August 2001, Washington DC

2000

Kessler, Ian and Purcell, John and Coyle-Shapiro, Jacqueline A-M. (2000) Employment relations in local government: strategic choice and the case of Brent Personnel Review, 29 (2). 162-183. ISSN 0048-3486

Coyle-Shapiro, Jacqueline A-M. (2000) TQM and organizational change: a longitudinal study of the impact of a TQM intervention on work attitudes In: Pasmore, W.A. and Woodman, R.W., (eds.) Research in Organizational Change and Development. Elsevier, 129-169. ISBN 9780762306275

Kessler, Ian and Purcell, John and Coyle-Shapiro, Jacqueline A-M. (2000) New forms of employment relations in the public services: the limits of strategic choice Industrial Relations Journal, 31 (1). 17-34. ISSN 0019-8692

Coyle-Shapiro, Jacqueline A-M. and Kessler, Ian (2000) Consequences of the psychological contract for the employment relationship: a large scale survey Journal of Management Studies, 37 (7). 903-930. ISSN 1467-6486

1999

Kessler, Ian and Coyle-Shapiro, Jacqueline A-M. and Purcell, John (1999) Outsourcing and the employment relationship: an employee perspective Human Resource Management Journal, 9 (2). 5-19. ISSN 0954-5395

Coyle-Shapiro, Jacqueline A-M. (1999) Employee participation and assessment of an organizational change intervention: a three wave study of Total Quality Management Journal of Applied Behavioral Science, 35 (4). 439-456. ISSN 1552-6879

1998

Kessler, Ian and Coyle-Shapiro, Jacqueline A-M. (1998) Restructuring the employment relationship in Surrey county council Employee Relations, 20 (4). 365-382. ISSN 0142-5455

1995

Coyle-Shapiro, Jacqueline A-M. (1995) The impact of TQM on teamwork: a longitudinal study Employee Relations, 17 (3). 63-74. ISSN 0142-5455

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