Sørensen, Carsten
Dr Carsten Sørensen
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Experience keywords:
internet computing; internet technologies; mobile information technology; internet navigation; informatics; professional services automation; enterprise mobility; business innovation with information technology; computer supported co-operative and collaborative work; wireless assets management; systems development; m-commerce; cloud computing; organisational use of ubiquitous and pervasive computing; management of information; communication technology; technology policy; computer-mediated interruptions; software engineering; mobile technology standards; internet engineering; world wide web; information services; information and interaction overload; mobile platform innovation; mobile technologies; information services innovation; information technology
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Dr Sørensen's area of research is information and communication technology supporting complex work processes. He has worked extensively in European research projects and conducted research on the socio-technical implications of advanced ICT utilisation within the areas of mobile computing, interaction overload, software engineering, computer supported collaborative work, web navigation, and knowledge management. His research has investigated how ICTs such as mobile and wireless technologies, email, groupware, web-navigation systems, shapes and are shaped by working practices in knowledge intensive organisations within the domains of advanced manufacturing, software production, in R&D and in a voluntary organisation. In particular, his research has focused on the appropriation of standard application packages such as ERP systems, Groupware systems, Internet technologies and most recently, mobile and wireless technologies. Core concerns in his research has been the management of social interaction in distributed settings, in particular considering the increased mobilisation of interaction and the subsequent struggle for mobile workers to engage in fluid interaction. He is currently working on theory for mobile information services.
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Sectors and industries to which research relates:
Banking; Consultancy; Financial Services; Information Technology; Media Technology and New Media; Telecommunications
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Languages: Swedish [Spoken: Fluent, Written: Fluent]; Danish [Spoken: Fluent, Written: Fluent]
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Media experience:
Radio; TV
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The following references are sourced from LSE Research Online|. References that are linked lead to the full text.
Tilson, David and Sørensen, Carsten and Lyytinen, Kalle J. (2013) Platform complexity: lessons from the music industry. In:. Hallingby, Hanne-Stine and Hartviksen, Gjermund and Elaluf-Calderwood, Silvia and Sorensen, Carsten (2012) Convergence in action: a case study of the Norwegian internet. In:ITS 2012 (18th-21st November 2012 : Bangkok, Thailand). Elaluf-Calderwood, Silvia and Sorensen, Carsten (2012) The complexity of the emerging internet - a white paper from the LSE Entreprise-TELENOR collaboration. LSE Enterprise, Telenor, London, UK Elaluf-Calderwood, Silvia and Eaton, Ben and Sorensen, Carsten (2012) Internet innovation and value networks analysis: state-of-the-art review. LSE Enterprise, Telenor, London, UK Tilson, David and Sorensen, Carsten and Lyytinen, Kalle J. (2012) Change and control paradoxes in mobile infrastructure innovation: the Android and iOS mobile operating systems cases. In:. Elaluf-Calderwood, Silvia and Sorensen, Carsten and Eaton, Ben (2011) Digital innovation on mobile platforms: a business model analysis. In:Digital Engagement 2011 (15th-17th November 2011 : Newcastle). Sorensen, Carsten (2011) Enterprise mobility: tiny technology with global impact on work. Palgrave Macmillan, Hampshire, UK. ISBN 9780230236073 Elaluf-Calderwood, Silvia and Herzhoff, Jan and Sorensen, Carsten and Eaton, Ben (2011) Mobile digital infrastructure innovation towards a tussle and control framework. In:19th European Conference on Information Systems (9th-11th June 2012 : Helsinki, Finland). Eaton, Ben and Elaluf-Calderwood, Silvia and Sorensen, Carsten and Yoo, Youngjin (2011) Dynamic structures of control and generativity in digital ecosystem service innovation: the cases of the Apple and Google mobile app stores. Working paper series, 183. London School of Economics and Political Science, London, UK Eaton, Ben and Elaluf-Calderwood, Silvia and Sorensen, Carsten (2011) Evaluation summary: final delivery. Mobile VCE Core 5 Research Programme, London, UK Eaton, Ben and Elaluf-Calderwood, Silvia and Sorensen, Carsten (2011) Future user & business opportunity directions: final delivery: platform opportunities. Mobile VCE Core 5 Research Programme Tilson, David and Sorensen, Carsten and Lyytinen, Kalle J. (2011) The paradoxes of change and control in digital infrastructures: the mobile operating systems case. In:. Elaluf-Calderwood, Silvia and Eaton, B. D. and Sorensen, Carsten and Yoo, Y. (2011) Control as a strategy for the development of generativity in business models for mobile platforms. In:. Eaton, B. D. and Elaluf-Calderwood, Silvia and Sorensen, Carsten and Yoo, Y. (2011) Structural narrative analysis as a means to unfold the paradox of control and generativity that lies within mobile platforms. In:. Eaton, Ben and Elaluf-Calderwood, Silvia and Sorensen, Carsten (2010) User predisposition, preferences & prejudices: final delivery. Mobile VCE Core 5 Research Programme Eaton, B.D. and Elaluf-Calderwood, Silvia and Sorensen, Carsten (2010) A methodology for analysing business model dynamics for mobile services using control points and triggers. In:International Conference on Intelligence in Next Generation Networks (ICIN 2010) (11-14 October 2010 : Berlin, Germany). Sørensen, Carsten (2010) Cultivating interaction ubiquity at work. The information society, 26 (4). pp. 276-287. ISSN 0197-2243 Herzhoff, Jan and Elaluf-Calderwood, Silvia and Sørensen, Carsten (2010) Convergence, conflicts, and control points: a systems-theoretical analysis of Mobile VoIP in the UK. In: Proceedings of joint 9th international conference on mobile business (ICMB 2010) and 9th global mobility roundtable (GMR 2010). IEEE Computer Society’s Conference Publishing Services, Athens. Eaton, B. D. and Elaluf-Calderwood, Silvia and Sørensen, Carsten (2010) The role of control points in determining business models for future mobile generative systems. In: Proceedings of Joint 9th International Conference on Mobile Business and 9th Global Mobility Roundtable. IEEE Computer Society’s Conference Publishing Services, Athens, pp. 459-163. ISBN 9781424474233 Tilson, David and Lyytinen, Kalle J. and Sørensen, Carsten (2010) Desperately seeking the infrastructure in IS research: conceptualization of "digital convergence" as co-evolution of social and technical infrastructures. In:43rd Hawaii International Conference on System Sciences (5-8 Jan 2010 : Koloa, Kauai, Hawaii). Tilson, David and Llytinen, Kalle and Sørensen, Carsten (2010) Research commentary-digital infrastructures: the missing IS research agenda. Information Systems Research, 21 (4). pp. 748-759. ISSN 1047-7047 Herzhoff, Jan and Eaton, Ben and Elaluf-Calderwood, Silvia and Sorensen, Carsten (2009) Flexible networks position paper: the role of metrics within convergent networks: blocks to "sharing nicely" approaches in the context of wireless information infrastructures. Mobile VCE Core 5 Research Programme, London, UK Herzhoff, Jan and Elaluf-Calderwood, Silvia and Sorensen, Carsten (2009) Flexible networks: final phase 1 deliverable. Mobile VCE Core 5 Research Programme, London, UK Eaton, Ben and Elaluf-Calderwood, Silvia and Sorensen, Carsten (2009) User predisposition, preferences & prejudices. Mobile VCE Core 5 Research Programme, London, UK Eaton, Ben and Elaluf-Calderwood, Silvia and Sorensen, Carsten (2009) User interactions: use cases and book of assumptions. Mobile VCE Core 5 Research Programme, London, UK Herzhoff, Jan and Elaluf-Calderwood, Silvia and Pica, Daniele and Sorensen, Carsten (2009) User and business factors: state of the art review. Mobile VCE Core 5 Research Programme, London, UK Eaton, Ben and Elaluf-Calderwood, Silvia and Sorensen, Carsten (2009) Future user & business opportunity directions: initial delivery. Mobile VCE Core 5 Research Programme Sorensen, Carsten and Al-Taitoon, Adel (2008) Organisational usability of mobile computing: volatility and control in mobile foreign exchange trading. International journal of human-computer studies, 66 (12). pp. 916-929. ISSN 1071-5819 Mathiassen, Lars and Sorensen, Carsten (2008) Towards a theory of organizational information services. Journal of information technology, 23 (4). pp. 313-329. ISSN 0268-3962 Desouza, Kevin C. and Nissen, Mark and Sørensen, Carsten (2008) Managing knowledge transfer in distributed contexts. Information systems journal, 18 (6). pp. 559-566. ISSN 1350-1917 Elaluf-Calderwood, Silvia and Sørensen, Carsten (2008) 420 years of mobility: ICT enabled mobile interdependencies in London hackney cab work. In: Hislop, Donald, (ed.) Mobility and technology in the workplace. Routledge, Abingdon, UK, pp. 135-151. ISBN 9780415443463 Pica, Daniele and Sorensen, Carsten (2008) Context matters: un-ubiquitous use of mobile technologies by the police. In: Hislop, Donald, (ed.) Mobility and technology in the workplace. Routledge, Abingdon, UK, pp. 151-164. ISBN 9780415443463 Sørensen, Carsten and Gibson, David (2008) The professional's everyday struggle to ubiquitize computers. In: Kraemer, Kenneth L. and Elliott, Margaret S., (eds.) Computerization movements and technology diffusion: from mainframes to ubiquitous computing. Information Today, Medford, NJ., USA. ISBN 9781573873116 Sørensen, Carsten and Al-Taitoon, Adel and Kietzman, Jan and Pica, Daniele and Wiredu, Gamel O. and Elaluf-Calderwood, Silvia and Boateng, Kofi and Kakihara, Masao and Gibson, David (2008) Exploring enterprise mobility: lessons from the field. Information, knowledge, systems management, 7 (1-2). pp. 243-271. ISSN 1389-1995 Sorensen, Carsten and Voutsina, Katerina and Kallinikos, Jannis (2007) Codification and transferability of IT knowledge. In:15th European Conference on Information Systems (ECIS) (7-9 June 2007 : St. Gallen, Switzerland). Mathiassen, Lars and Sørensen, Carsten (2007) A theory of organizational information services. The Information Systems Group working paper series, 162. Information Systems and Innovation Group, London School of Economics and Political Science, London, UK Tilson, David and Lyytinen, Kalle J. and Sørensen, Carsten and Liebenau, Jonathan (2006) Coordination of technology and diverse organizational actors during service innovation – the case of wireless data services in the United Kingdom. In:Helsinki Mobility Roundtable (1-2 Jun 2006 : Helsinki, Finland). Avison, David and Bjørn-Andersen, Niels and Land, Frank and Sørensen, Carsten (2006) Enid Mumford: a tribute. Information systems journal, 16 (4). pp. 343-382. ISSN 1350-1917 Sørensen, Carsten (2006) Instant mobile connections as a way of teenage life. In: The mobile life youth report 2006: the impact of the mobile phone on the lives of young people. Carphone Warehouse, London, UK, pp. 34-35. Sørensen, Carsten (2006) Continuous conversations. In: The mobile life report 2006: how mobile phones change the way we live. Carphone Warehouse, London, UK, pp. 35-39. Sørensen, Carsten (2006) Mobile phones at work. In: The mobile life report 2006: how mobile phones change the way we live. Carphone Warehouse, London, UK, pp. 35-38. Elaluf-Calderwood, Silvia and Sørensen, Carsten (2006) Organizational agility with mobile ICT? The case of London black cab work. In: Desouza, Kevin C., (ed.) Agile information systems: conceptualization, construction, and management. Butterworth-Heinemann, Boston, USA, pp. 250-265. ISBN 9780750682350 Wiredu, Gamel O and Sorensen, Carsten (2006) The dynamics of control and mobile computing in distributed activities. European journal of information systems, 15 (3). pp. 307-319. ISSN 0960-085x Sørensen, Carsten and Pica, Daniele (2005) Tales from the police: rhythms of interaction with mobile technologies. Information and organization, 15 (2). pp. 125-149. ISSN 1471-7727 Fontana, Eduardo Ribas and Sørensen, Carsten (2005) From idea to blah! Understanding mobile services development as interactive innovation. In:2nd CONTECSI: International Conference on Information Systems and Technology Management (1-3 Jun 2005 : Sao Paolo, Brasil). Sørensen, Carsten (2005) Beyond the transaction perspective for software artifacts. In: Desouza, Kevin. C, (ed.) New Frontiers in Knowledge Management. Palgrave Macmillan, Basingstoke, UK, pp. 117-146. ISBN 9781403942401 Sørensen, Carsten (2005) Distance is dead — long live going places! Why location-based services are just the first small step. Surfkitchen Fontana, Eduardo Ribas and Sørensen, Carsten (2005) From idea to blah! Understanding mobile services development as interactive innovation. Journal of information systems and technology management, 2 (2). pp. 101-120. ISSN 1807-1775 Elaluf-Calderwood, Silvia and Sørensen, Carsten (2005) The knowledge and the system. In: Krogstie, John and Kautz, Karlheinz and Allen, David, (eds.) Mobile information systems II: IFIP working conference on mobile information systems, MOBIS 2005, Leeds, UK, December 6-7, 2005. Springer, pp. 229-244. ISBN 9780387295510 Sørensen, Carsten and Yoo, Y and Lyytinen, K and DeGross, J. I, (eds.) (2005) Designing Ubiquitous Information Environments: socio-technical issues and challenges. Springer, New York, USA. ISBN 0387275606 Al-Taitoon, Adel and Sørensen, Carsten (2004) Supporting mobile professionals in global banking: the role of global ICT-support call-centres. Journal of computing and information technology, 12 (4). pp. 297-308. ISSN 1330-1136 Sørensen, Carsten (2004) The future role of trust in work - the key success factor for mobile productivity - optimising the knowledge supply chain. Microsoft Ltd., London Sørensen, Carsten (2004) Mobile work – mobile life: static vs. dynamic views of highly mobile users. In:. Pica, D. and Sørensen, Carsten and Allen, D. (2004) On mobility and context of work: exploring mobile police work. In:. Kakihara, Masao and Sørensen, Carsten and Wiberg, Mikael (2004) Fluid interaction in mobile work practices. In: Wiberg, Mikael, (ed.) The interaction society: practice, theories, & supportive technologies. Idea Group Publishing, Harrisburg, PA, pp. 171-193. ISBN 1591405319 Sørensen, Carsten (2004) Research issues in mobile informatics: classical concerns, pragmatic issues and emerging discourses. In: Green, N. and Smith, S., (eds.) The life of mobile data: technology, mobility and data subjectivity. University of Surrey. Al-Taitoon, Adel and Sørensen, Carsten (2004) Supporting Mobile Professionals in Global Banking: The Role of Global ICT-support Call-centres. In: Sprague, Jr, Ralph H, (ed.) 37th Hawaii International Conference on System Sciences (HICSS-37). IEEE Computer Society Press, Big Island, Hawaii. ISBN 0769520561 Elaluf-Calderwood, Silvia and Sorensen, Carsten (2004) Mobile work: mobile life. In:5th World Wireless Conference (2004 : Univeristy of Surrey). Sørensen, Carsten (2004) Supporting the mobile organisation. In: Russell, J., (ed.) People and productivity in the information age. Caspian Publishing & Microsoft Ltd, London, UK, pp. 24-27. Sørensen, Carsten and Pica, Daniele (2004) The future is rock-fluid: on mobile work, trust and flexibility. Orange and Enterprise, London, UK Kakihara, Masao and Sørensen, Carsten (2004) Mobile urban professionals in Tokyo: tales of locational, interactional and operational mobility. Info: the journal of policy, regulation and strategy for telecommunication, information and media, 6 (3). pp. 180-187. ISSN 1463-6697 Sørensen, Carsten and Gibson, David (2004) Ubiquitous visions and opaque realities: professionals talking about mobile technologies. Info: the journal of policy, regulation and strategy for telecommunication, information and media, 6 (3). pp. 188-196. ISSN 1463-6697 Sørensen, Carsten and Pica, Daniele (2004) "Out-of-sight shouldn’t mean out-of-mind": why corporates need to get control of their wireless assets. Mobility@LSE, London School of Economics and Political Science, London, UK Pica, Daniele and Sørensen, Carsten (2004) On mobile technology in context: exploring police work. Journal of computing and information technology, 12 (4). pp. 287-296. ISSN 1330-1136 Lyytinen, Kalle J. and Yoo, Youngjin and Varshney, Upkar and Ackerman, Mark and Davis, Gordon and Avital, Michel and Robey, Daniel and Sawyer, Steve and Sørensen, Carsten (2004) Surfing the next wave: design and implementation challenges of ubiquitous computing. Communications of AIS, 13 (40). ISSN 1529-3181 Kakihara, Masao and Sørensen, Carsten (2004) Practicing mobile professional work: tales of locational, operational, and interactional mobility. Info: the journal of policy, regulation and strategy for telecommunication, information and media, 6 (3). pp. 180-187. ISSN 1463-6697 Sørensen, Carsten and Al-Aitoon, A. (2003) ICT-enabled mobile executives in global banking. In:. Sørensen, Carsten (2003) Research issues in mobile informatics: classical concerns, pragmatic issues and emerging discourses. In:. Sørensen, Carsten (2003) Scandinavian versus UK research: the importance of institutional context. Scandinavian journal of information systems, 15 pp. 95-99. ISSN 0905-0167 Sørensen, Carsten and Svensson, L. and Östlund, C. (2003) Integration of multimedia technology and educational practices: field trials with streamed media in video lectures. In:. Madan, R. and Sorensen, Carsten and Scott, Susan V. (2003) 'Strategy died for us around April last year': CIO perceptions of strategy formation process in financial services. In:European Conference on Information Systems 2003 (19 - 21 June 2003 : Naples, Italy). Sørensen, Carsten and Kakihara, Masao (2003) Mobile urban professionals in Tokyo: tales of locational, interactional and operational mobility. In:. Sørensen, Carsten and Al-Taitoon, A. and Gibson, D.M. (2003) Modern professionals and their tools: ICT supporting organisational flexibility and control. In:European Conference of Information Systems (16-21 June 2003 : Naples, Italy). Sørensen, Carsten and Mathiassen, L. (2003) From information systems to information services. In: Järvi, T. and Reijonen, P., (eds.) People and computers: twenty-one ways of looking at information systems. Turku Centre for Computer Science, Turku, Finland, pp. 41-58. Kakihara, Masao and Sørensen, Carsten (2002) Exploring knowledge emergence: from chaos to organizational knowledge. Journal of global information technology management, 5 (3). pp. 48-66. ISSN 1097-198X Sørensen, Carsten and Mathiassen, Lars and Kakihara, Masao (2002) Mobile services: functional diversity and overload. London School of Economics, London, UK Sørensen, Carsten and Kakihara, Masao (2002) Knowledge discourses and interaction technology. IEEE Computer Society, Washington, USA Sørensen, Carsten (2002) This is not an article - just some food for thoughts on how to write one. Working paper, 121. London School of Economics, London, UK Sørensen, Carsten (2002) Digital nomads and mobile services. Vodafone Kakihara, Masao and Sørensen, Carsten (2001) Expanding the 'mobility' concept. ACM SIGGroup bulletin, 22 (3). pp. 33-37. ISSN 0893-2875 Sørensen, Carsten (2001) Interaction overload: from diffusion to diversion. In:Social Study of Information Technology Workshop (19-20 March 2001 : London School of Economics, UK). Sørensen, C. and Macklin, D. and Beaumont, T. (2001) Navigating the world wide web: bookmark maintenance architectures. Interacting with computers, 13 (3). pp. 375-400. ISSN 0953-5438 Sørensen, Carsten (2001) Don't call us, we'll call you. LSE Magazine, 13 (1). pp. 10-11. ISSN 0023-639X Sørensen, Carsten and Lundh-Snis, Ulrika (2001) Innovation through knowledge codification. Journal of information technology, 16 (2). pp. 83-97. ISSN 0268-3962 Robertson, Maxine and Sorensen, Carsten and Swan, Jacky (2001) Survival of the leanest : intensive knowledge work and groupware adaptation. Information technology and people, 14 (4). pp. 334-352. ISSN 0950-3845 Sorensen, Carsten and Whitley, Edgar A. and Madon, Shirin and Klyachko, D. and Hosein, Ian and Johnstone, J. (2001) Cultivating recalcitrance in information systems research. In: Russo, Nancy L. and Fitzgerald, Brian and DeGross, Janice I., (eds.) Realigning research and practice in information systems development. Kluwer Academic Publishers, Dordrecht, The Netherlands, pp. 297-316. ISBN 9780792374206 Sørensen, Carsten and Braa, Kristin and Dahlbom, Bo (2000) Planet internet. Studentlitteratur, Lund. ISBN 9789144013527 Sørensen, Carsten (1999) Mobile internetting works now! A brief report on usability. London School of Economics, London School of Economics, UK Fagrell, Henrik and Sørensen, Carsten (1999) Surveying the World Wide Web. Scandinavian journal of information systems, 11 (1). pp. 25-50. ISSN 0905-0167 Braa, Kristin and Sørensen, Carsten (1998) The internet factor. Scandinavian journal of information systems, 10 (1 & 2). pp. 235-240. ISSN 0905-0167 Mathiassen, Lars and Sørensen, Carsten (1998) The Capability Maturity Model and CASE. In: Mathiassen, Lars, (ed.) Reflective systems development. Aalbrog University Press, Aalborg, Denmark, pp. 367-386. ISBN 9788798517023 Mathiassen, Lars and Sørensen, Carsten (1998) A guide to manage new software engineering tools. In: Mathiassen, Lars, (ed.) Reflective systems development. Aalbrog University Press, Aalborg, Denmark, pp. 387-406. ISBN 9788798517023 Carstensen, Peter H. and Sørensen, Carsten (1996) From the social to the systematic. Computer supported cooperative work, 5 (4). pp. 387-413. ISSN 0925-9724 Sørensen, Carsten (1996) IRIS is what we decide to call it!. Scandinavian journal of information systems, 7 (2). pp. 83-86. ISSN 0905-0167 Sørensen, Carsten and Carstensen, Peter H. and Tuikka, Tuomo (1995) Let's talk about bugs. Scandinavian journal of information systems, 7 (1). pp. 33-54. ISSN 0905-0167
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