Mingers, John and
Willcocks, Leslie P.
(2017)
An integrative semiotic methodology for IS research
Information and Organization, 27 (1). 17-36. ISSN 1471-7727
Willcocks, Leslie and
Lacity, Mary and
Craig, Andrew
(2017)
Robotic process automation: strategic transformation lever for global business services?
Journal of Information Technology Teaching Cases. 1-12. ISSN 2043-8869
Lacity, Mary and
Willcocks, Leslie P.
(2017)
Conflict resolution in business services outsourcing relationships
Journal of Strategic Information Systems. ISSN 0963-8687
Willcocks, Leslie P. and
Lacity, Mary and
Craig, Andrew
(2015)
Robotic process automation at Xchanging
The Outsourcing Unit Working Research Paper Series, The London School of Economics and Political Science, London, UK.
Lacity, Mary and
Willcocks, Leslie P. and
Craig, Andrew
(2015)
Robotic process automation at Telefónica O2
The Outsourcing Unit Working Research Paper Series, The London School of Economics and Political Science, London, UK.
Willcocks, Leslie P. and
Lacity, Mary and
Craig, Andrew
(2015)
The IT function and robotic process automation
The Outsourcing Unit Working Research Paper Series, The London School of Economics and Political Science, London, UK.
Willcocks, Leslie P. and
Lacity, Mary
(2015)
Nine likely scenarios arising from the growing use of robots
LSE Business Review (29 Sep 2015) Blog entry
Lacity, Mary and
Willcocks, Leslie P. and
Craig, Andrew
(2015)
Robotic process automation: mature capabilities in the energy sector
The Outsourcing Unit Working Research Paper Series, The London School of Economics and Political Science, London, UK.
Willcocks, Leslie P. and
Lacity, Mary C.
(2015)
Businesses will increasingly use robots to deal with theexplosion of data
LSE Business Review (15 Sep 2015) Blog entry
Lioliou, Eleni and
Zimmermann, Angelika and
Willcocks, Leslie P. and
Gao, Lan
(2014)
Formal and relational governance in IT outsourcing: substitution, complementarity and the role of the psychological contract
Information Systems Journal, 24 (6). 503-535. ISSN 1350-1917
Willcocks, Leslie P. and
Venters, Will and
Whitley, Edgar A.
(2014)
Moving to the cloud corporation: how to face the challenges and harness the potential of cloud computing
Palgrave Macmillan, Basingstoke, UK. ISBN 9781137347466
Bhimani, Alnoor and
Willcocks, Leslie P.
(2014)
Digitisation, ‘big data’ and the transformation of accounting information
Accounting and Business Research, 44 (4). 469-490. ISSN 0001-4788
Mingers, John and
Willcocks, Leslie P.
(2014)
An integrative semiotic framework for information systems: the social, personal and material worlds
Information and Organization, 24 (1). 48-70. ISSN 1471-7727
Oshri, Ilan and
Kotlarsky, Julia and
Willcocks, Leslie P.
(2013)
Advances in global sourcing: models, governance, and relationships: 7th global sourcing workshop 2013 Val d'Isère, France, March 11-14, 2013 revised selected papers
Lecture Notes in Business Information Processing, 163. ISSN 1865-1348
Mingers, John and
Mutch, A. and
Willcocks, Leslie P.
(2013)
Critical realism in information systems research
MIS Quarterly: Management Information Systems, 37 (3). 795-802. ISSN 0276-7783
Abbott, Pamela and
Zheng, Yingqin and
Du, Rong and
Willcocks, Leslie
(2013)
From boundary spanning to creolization: a study of Chinese software and services outsourcing vendors
Journal of Strategic Information Systems, 22 (2). 121-136. ISSN 0963-8687
Willcocks, Leslie P. and
Venters, Will and
Whitley, Edgar A.
(2013)
Cloud sourcing and innovation: slow train coming? A composite research study
Strategic Outsourcing: an International Journal, 6 (2). 184-202. ISSN 1753-8297
Willcocks, Leslie P. and
Venters, Will and
Whitley, Edgar A.
(2013)
Cloud computing as innovation: studying diffusion
Lecture Notes in Business Information Processing, 163. 117-131. ISSN 1865-1348
Willcocks, Leslie P. and
Venters, Will and
Whitley, Edgar A.
(2013)
Cloud computing as innovation: studying diffusion. In advances in global sourcing: models, governance and relationships
In:
Oshri, Ilan and
Kotlarsky, Julia and
Willcocks, Leslie P., (eds.)
Advances in Global Sourcing. Models, Governance, and Relationships. Lecture notes in business information processing (163). Springer, London, UK, 117-131. ISBN 9783642409509
Kovasznai, Dorottya and
Willcocks, Leslie P.
(2012)
Projects – managing escalation in IT outsourcing
In:
Willcocks, Leslie P. and
Lacity, Mary C., (eds.)
The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812
Willcocks, Leslie P. and
Lacity, Mary C.
(2012)
Introduction: the emerging IT outsourcing landscape
In:
Willcocks, Leslie P. and
Lacity, Mary C., (eds.)
The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812
Lacity, Mary C. and
Khan, Shaji A. and
Willcocks, Leslie P.
(2012)
Theory in outsourcing: the new challenge
In:
Willcocks, Leslie P. and
Lacity, Mary C., (eds.)
The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812
Willcocks, Leslie P. and
Oshri, Ilan and
Hindle, John
(2012)
Best of breed versus bundled services
In:
Lacity, Mary C. and
Willcocks, Leslie P., (eds.)
Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571
Willcocks, Leslie P. and
Lacity, Mary C.
(2012)
What providers say about managing outsourced services
In:
Lacity, Mary C. and
Willcocks, Leslie P., (eds.)
Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571
Abbott, Pamela and
Zheng, Yingqin and
Dhu, Rajesh and
Willcocks, Leslie P.
(2012)
Offshoring – cross cultural strategies
In:
Willcocks, Leslie P. and
Lacity, Mary C., (eds.)
The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812
Lacity, Mary C. and
Willcocks, Leslie P.
(2012)
What providers say about establishing the outsourcing arrangement
In:
Lacity, Mary C. and
Willcocks, Leslie P., (eds.)
Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571
Whitley, Edgar A. and
Willcocks, Leslie P.
(2012)
Innovation - step change in outsourcing: towards collaborative innovation
In:
Willcocks, Leslie P. and
Lacity, Mary C., (eds.)
The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812
Lacity, Mary C. and
Willcocks, Leslie P.
(2012)
Preface: advanced outsourcing practice: rethinking ITO, BPO and cloud services
In:
Lacity, Mary C. and
Willcocks, Leslie P., (eds.)
Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571
Willcocks, Leslie P. and
Griffiths, Catherine
(2012)
Capabilities – the neglected role of middle management in outsourcing and offshoring
In:
Willcocks, Leslie P. and
Lacity, Mary C., (eds.)
The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812
Lacity, Mary C. and
Khan, Shaji A. and
Yan, Aihua and
Willcocks, Leslie P.
(2012)
Mapping the IT outsourcing landscape: review and future directions
In:
Willcocks, Leslie P. and
Lacity, Mary C., (eds.)
The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812
Lacity, Mary C. and
Willcocks, Leslie P. and
Solomon, Stan
(2012)
Robust practices from two decades of ITO and BPO research
In:
Lacity, Mary C. and
Willcocks, Leslie P., (eds.)
Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571
Venters, Will and
Whitley, Edgar A. and
Willcocks, Leslie P. and
Hindle, John
(2012)
Cloud on the landscape - promises and challenges
In:
Willcocks, Leslie P. and
Lacity, Mary C., (eds.)
The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812
Willcocks, Leslie P. and
Venters, Will and
Whitley, Edgar A. and
Hindle, John
(2012)
Shifting to cloud services: current challenges and future opportunities
In:
Lacity, Mary C. and
Willcocks, Leslie P., (eds.)
Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571
Kotlarsky, Julia and
Oshri, Ilan and
Willcocks, Leslie P., eds
(2012)
The dynamics of global sourcing: perspectives and practices:6th Global Sourcing Workshop 2012
Lecture notes in business information processing (130). Springer, 142-163. ISBN 9783642339196
Willcocks, Leslie P. and
Venters, Will and
Whitley, Edgar A.
(2012)
Cloud and the future of business: from costs to innovation: part four: innovation
Accenture In association with The Outsourcing Unit London School of Economics and Political Science, London, UK.
Willcocks, Leslie P. and
Venters, Will and
Whitley, Edgar A.
(2012)
Cloud and the future of business: from costs to innovation: part three: impact
Accenture In association with The Outsourcing Unit London School of Economics and Political Science, London, UK.
Willcocks, Leslie P. and
Venters, Will and
Whitley, Edgar A.
(2012)
Cloud and the future of business: from costs to innovation: part two: challenges
Accenture In association with The Outsourcing Unit London School of Economics and Political Science, London, UK.
Willcocks, Leslie P. and
Lacity, Mary C., eds
(2012)
The new IT outsourcing landscape: from innovation to cloud services
Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812
Cordella, Antonio and
Willcocks, Leslie P.
(2012)
Government policy, public value and IT outsourcing: the strategic case of ASPIRE
Journal of Strategic Information Systems, 21 (4). 295-307. ISSN 0963-8687
Lacity, Mary C. and
Willcocks, Leslie P., eds
(2012)
Advanced outsourcing practice: rethinking ITO, BPO and cloud services
Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571
Willcocks, Leslie and
Venters, Will and
Whitley, Edgar A.
(2012)
Cloud sourcing: implications for managing the IT function
In:
Kotlarsky, Julia and
Oshri, Ilan and
Willcocks, Leslie P., (eds.)
The Dynamics of Global Sourcing: Perspectives and Practices: 6th Global Sourcing Workshop 2012. Lecture notes in business information processing (130). Springer, 142-163. ISBN 9783642339196
Willcocks, Leslie P. and
Oshri, Ilan and
Kotlarsky, Julia and
Rottman, Joseph W.
(2011)
Outsourcing and offshoring engineering projects: understanding the value, sourcing models, and coordination practices
IEEE Transactions on Engineering Management, 58 (4). 706-716. ISSN 0018-9391
Willcocks, Leslie P. and
Venters, Will and
Whitley, Edgar A.
(2011)
Cloud and the future of business: from costs to innovation: part five: management
Accenture In association with The Outsourcing Unit London School of Economics and Political Science, London, UK.
Willcocks, Leslie P. and
Venters, Will and
Whitley, Edgar A.
(2011)
Cloud and the future of business: from costs to innovation: part one: promise
Accenture In association with The Outsourcing Unit London School of Economics and Political Science, London, UK.
Willcocks, Leslie P.
(2011)
Austerity will lead to further government outsourcing, but key lessons need to be learnt to avoid the mistakes of the past
British Politics and Policy at LSE (12 May 2011) Blog entry
Whitley, Edgar A. and
Willcocks, Leslie P.
(2011)
Achieving step-change in outsourcing maturity: toward collaborative innovation
MIS Quarterly Executive, 10 (3). 95-109. ISSN 1540-1960
Lacity, Mary and
Willcocks, Leslie P. and
Khan, Shaji
(2011)
Beyond transaction cost economics: towards an endogenous theory of information technology outsourcing
Journal of Strategic Information Systems, 20 (2). 139-157. ISSN 0963-8687
Lacity, Mary C. and
Solomon, Stan and
Yan, Aihua and
Willcocks, Leslie P.
(2011)
Business process outsourcing studies: a critical review and research directions
Journal of Information Technology, 26 (4). 221-258. ISSN 0268-3962
Willcocks, Leslie P. and
Griffiths, Catherine
(2010)
The crucial role of middle management in outsourcing
MIS Quarterly Executive, 9 (3). 177-193. ISSN 1540-1960
Lioliou, Eleni and
Willcocks, Leslie P.
(2010)
Portfolios of control: researching discourses in IT outsourcing
Global Sourcing of Information Technology and Business Processes, 55. 103-118. ISSN 1865-1348
Seddon, P. B. and
Reynolds, Peter and
Willcocks, Leslie P.
(2010)
Post-merger IT integration: a comparison of two case studies.
In: PACIS 2010 - 14th Pacific Asia Conference on Information Systems, 9 - 12 July 2010, Taipei, Taiwan
Cordella, Antonio and
Willcocks, Leslie P.
(2010)
Outsourcing, bureaucracy and public value: reappraising the notion of the “contract state”
Government Information Quarterly, 27 (1). 82-88. ISSN 0740-624X
Lacity, Mary and
Khan, Shaji and
Yan, Aihua and
Willcocks, Leslie P.
(2010)
A review of the IT outsourcing empirical literature and future research directions
Journal of Information Technology, 25 (4). 395-433. ISSN 0268-3962
Lioliou, Eleni and
Willcocks, Leslie
(2009)
IT outsourcing governance: illuminating on the interplay between contractual and relational governance
In: Icis 2009 Proceedings. Paper (82). Association for Information Systems.
Willcocks, Leslie P. and
Lacity, Mary, eds
(2009)
Outsourcing information systems: perspectives, practices, globalisation
Sage library in business and management, 3. Sage, London, UK. ISBN 9781848604452
Lacity, Mary C. and
Khan, Shaji A. and
Willcocks, Leslie P.
(2009)
A review of the IT outsourcing literature: insights for practice
Journal of Strategic Information Systems, 18 (3). 130-146. ISSN 0963-8687
Willcocks, Leslie P. and
Whitley, Edgar A.
(2009)
Developing the information and knowledge agenda in information systems: insights from philosophy
Information Society, 25 (3). 190-197. ISSN 0197-2243
Willcocks, Leslie P. and
Lacity, Mary
(2009)
The practice of outsourcing: from information systems to BPO and offshoring
Palgrave, London, UK. ISBN 9780230205413
Willcocks, Leslie P. and
Griffiths, Catherine and
Kotlarsky, Julia
(2009)
Beyond BRIC: offshoring in non-BRIC countries: Egypt – a new growth market: an LSE Outsourcing Unit report January 2009
An LSE Outsourcing Unit report, London School of Economics and Political Science, London, UK.
Lacity, Mary and
Willcocks, Leslie P. and
Rottman, J
(2008)
Global outsourcing of back office services: lessons, trends and enduring challenges
Strategic Outsourcing: an International Journal, 1 (1). 13-34. ISSN 1753-8297
Willcocks, Leslie P. and
Feeny, David and
Lacity, Mary
(2008)
Transforming human resource processes through outsourcing: enterprise partnership at BAE Systems
In:
Grover, Varun and
Markus, M. L., (eds.)
Business Process Transformation. Advances in management information systems. M. E. Sharpe, Armonk, NY, USA. ISBN 9780765611918
Oshri, Ilan and
Kotlarsky, Julia and
Willcocks, Leslie P.
(2008)
Missing links: building critical social ties for global collaborative work
Communications of the ACM, 51 (4). 76-81. ISSN 0001-0782
Cordella, Antonio and
Willcocks, Leslie P.
(2008)
E-Bureaucracy and the new service delivery state: balancing outsourcing and in-house operations
In:
Contini, Francesco and
Lanzara, Giovan Francesco, (eds.)
Ict and Innovation in the Public Sector : European Perspectives in the Making of E-Government. Technology, work and globalization series. Palgrave Macmillan Ltd, Basingstoke, UK. ISBN 023022489X
Lacity, Mary and
Willcocks, Leslie P.
(2008)
Information systems and outsourcing: studies in theory and practice
Palgrave, London, UK. ISBN 9780230205376
Kotlarsky, Julia and
Van Fenema, Paul C. and
Willcocks, Leslie P.
(2008)
Developing a knowledge-based perspective on coordination: the case of global software projects
Information and Management, 45 (2). 96-108. ISSN 0378-7206
Willcocks, Leslie P. and
Lee, Allan, eds
(2008)
Major currents in information systems
Sage library in business and management, 6. Sage, London, UK. ISBN 9781412922623
Willcocks, Leslie P. and
Whitley, Edgar A. and
Avgerou, Chrisanthi
(2008)
The ranking of top IS journals: a perspective from London School of Economics
European Journal of Information Systems, 17 (2). 163-168. ISSN 0960-085X
Willcocks, Leslie P.
(2007)
Offshore, nearshore, bestshore - are you sure?
Mutual Fund Technologies Focus, Winter (2007). 54-56.
Willcocks, Leslie P. and
Cullen, Sara
(2007)
The CEO role in delivering strategic advantage
The outsourcing enterprise, Logica in association with Warwick Business School, London, UK.
Willcocks, Leslie P. and
Lacity, Mary and
Cullen, S
(2007)
Information technology sourcing: fifteen years of learning
In:
Mansell, Robin, (ed.)
Oxford Handbook of Information and Communication Technologies. Oxford University Press, Oxford, UK, 244-272. ISBN 9780199266234
Kotlarsky, Julia and
Oshri, Ilan and
Willcocks, Leslie P.
(2007)
Social ties in globally distributed software teams: beyond face-to-face meetings
Journal of Global Information Technology Management, 10 (4). 7-34. ISSN 1097-198X
Willcocks, Leslie P. and
Reynolds, Peter
(2007)
IT outsourcing and rebuilding core capabilities at Commonwealth Bank Australia: case research 1997-2007.
In: 3rd, International Conference on Outsourcing of Information Services (ICOIS), May 2007, Heidelberg, Germany
Willcocks, Leslie P. and
Cullen, Sara and
Seddon, Peter B.
(2007)
IT outsourcing configuration : case research into structural attributes and consequences.
In: European Conference in Information Systems (ECIS), 7-9 June 2007, St. Gallen, Switzerland
Willcocks, Leslie P. and
Oshri, Ilan and
Kotlarsky, Julia
(2007)
Global software development: exploring socialization in strategic distributed projects
Journal of Strategic Information Systems, 16 (1). 25-49. ISSN 0963-8687
Seddon, Peter B and
Cullen, Sara and
Willcocks, Leslie P.
(2007)
Does Domberger's theory of 'the contracting organization' explain why organizations outsource IT and the levels of satisfaction achieved?
European Journal of Information Systems, 16 (3). 237-257. ISSN 0960-085X
Willcocks, Leslie P. and
Oshri, Ilan and
Kotlarsky, Julia
(2007)
Expertise management in a distributed context: the case of offshore IT outsourcing
In: Virtuality and Virtualization. IFIP International Federation for Information Processing, 236. Springer, 295-314. ISBN 9780387730240
Willcocks, Leslie P. and
Finnegan, David
(2007)
Implementing CRM - from technology to knowledge
John Wiley series in information systems. Wiley, Chichester, UK. ISBN 9780470065266
Willcocks, Leslie P. and
Reynolds, Peter and
Feeny, David
(2007)
Evolving IS capabilities to leverage the external IT services market
MIS Quarterly Executive, 6 (3). 127-145. ISSN 1540-1960
Oshri, Ilan and
Kotlarsky, Julia and
Willcocks, Leslie P.
(2007)
Managing dispersed expertise in IT offshore outsourcing, lessons from Tata consultancy services
MIS Quarterly Executive, 6 (2). 53-65. ISSN 1540-1960
Willcocks, Leslie and
Reynolds, Peter
(2007)
Building core IS capabilities for business change: the Commonwealth Bank case
In: Icis 2007 Proceedings. Paper (2). Association for Information Systems.
Willcocks, Leslie P. and
Feeny, David
(2006)
Retained capabilities for IT and back-office outsourcing
MIS Quarterly Executive. ISSN 1540-1960
Willcocks, Leslie P. and
Cullen, S. and
Lacity, M.
(2006)
The outsourcing enterprise: selecting and leveraging supplier capabilities.
In: Mediterranean Conference on Information Systems, 5-9 Oct 2006, Venice, Italy
Lacity, Mary and
Feeny, David and
Willcocks, Leslie P.
(2006)
The twelve supplier capabilities: part II
Cutter Consortium, Arlington, MA., USA.
Lacity, Mary and
Willcocks, Leslie P. and
Feeny, David
(2006)
The twelve supplier capabilities: part I
Cutter Consortium, Arlington, MA., USA.
Willcocks, Leslie P.
(2006)
Michel Foucault in the social study of ICTs: critique and reappraisal
Social Science Computer Review, 24 (3). 274-295. ISSN 0894-4393
Kotlarsky, Julia and
Van Fenema, Paul C. and
Willcocks, Leslie P.
(2006)
Case research in global software projects: coordinating through knowledge.
In: International Conference in Information Systems (ICIS), 10-13 Dec 2006, Milwaukee, Wisconsin, USA
Willcocks, Leslie P. and
Finnegan, David
(2006)
Knowledge sharing issues in the introduction of a new technology
Journal of Enterprise Information Management, 19 (6). 568-590. ISSN 1741-0398
Feeny, David and
Willcocks, Leslie P. and
Lacity, Mary
(2006)
Business process outsourcing, knowledge and innovation - a study of enterprise partnership
In:
Hirschheim, Rudy and
Heinzl, Armin and
Dibbern, Jens, (eds.)
Information Systems Outsourcing: Enduring Themes, New Perspectives, and Global Challenges. Springer-Verlag, Berlin, UK, 543-582. ISBN 9783540348757
Willcocks, Leslie P. and
Cullen, S. and
Seddon, P.
(2006)
What is IT outsourcing success? a multi-dimensional perspective
In: Proceedings of the Thirty-Eighth Hawaii International Conference on Systems Sciences. IEEE, Honolulu, USA.
Willcocks, Leslie P. and
Feeny, David and
Olson, Nancy
(2006)
Implementing core IS capabilities: Feeny–Willcocks IT governance and management framework revisited
European Management Journal, 24 (1). 28-37. ISSN 0263-2373
Willcocks, Leslie P. and
Feeny, David
(2006)
IT outsourcing and core IS capabilities: challenges and lessons at Dupont
Information Systems Management, 23 (1). 49-56. ISSN 1058-0530
Ciborra, Claudio and
Willcocks, Leslie P.
(2006)
The mind or the heart?: it depends on the (definition of) situation
Journal of Information Technology, 21 (3). 129-139. ISSN 0268-3962
Gray, Paul and
Lyytinen, Kalle J. and
Saunders, Carol S. and
Watson, Richard T. and
Willcocks, Leslie P. and
Zwass, Vladimir
(2006)
How shall we manage our journals in the future: a discussion of Richard T. Watson's proposals at ICIS 2004
Communications of the Association for Information Systems, 18 (14). 275-295. ISSN 1529-3181
Willcocks, Leslie P. and
Lacity, Mary and
Kern, T.
(2005)
Netsourcing: survey and critique
Journal of Global Information Management. ISSN 1062-7375
Cullen, Sara and
Seddon, Peter and
Willcocks, Leslie P.
(2005)
Managing outsourcing: the lifecycle imperative
MIS Quarterly Executive, 4 (1). ISSN 1540-1960
Willcocks, Leslie P.
(2005)
Eye of the market 2 - social capital: the London insurance market's secret weapon?
Knowledge Capital Partners, London, UK.
Willcocks, Leslie P. and
Cullen, Sara
(2005)
The power of relationships
The outsourcing enterprise, Logica in association with the London School of Economics, London, UK.
Feeny, David and
Lacity, Mary and
Willcocks, Leslie P.
(2005)
Taking the measure of outsourcing providers
MIT Sloan Management Review, 46 (3). 41-48. ISSN 1532-9194
Willcocks, Leslie P.
(2005)
Risk and ICTS
In:
Hoque, Faisal and
Sambamurthy, V. and
Zmud, Robert and
Trainer, Tom and
Wilson, Carl, (eds.)
Winning the Three-Legged Race: When Business and Technology Run Together. Prentice Hall, New York, USA, 167-169. ISBN 9780131877269
Oshri, Ilan and
Kotlarsky, Julia and
Willcocks, Leslie P.
(2005)
Before, during, and after face-to-face meetings: lifecycle of social ties in globally distributed teams.
In: International Conference on Information Systems, 11-14 Dec 2005, Las Vegas, USA
Cullen, Sara and
Seddon, Peter B. and
Willcocks, Leslie P.
(2005)
IT outsourcing configuration : research into defining and designing outsourcing arrangements
Journal of Strategic Information Systems, 14 (4). 357-387. ISSN 0963-8687
Willcocks, Leslie P. and
Hindle, J. and
Feeny, David
(2005)
IT and business process outsourcing: the knowledge potential
IT Management Select, 11 (4). 75-83. ISSN 1383-9667
Finnegan, David and
Willcocks, Leslie P.
(2005)
Knowledge issues in the introduction of CRM systems: tacit knowledge, psychological contracts, subcultures and impacts.
In: The 13th European Conference on Information Systems, 26-28 May 2005, Regensburg, Germany
Willcocks, Leslie P. and
Feeny, D.
(2004)
Managing strategic IT projects: CLASS (b) the IBM experience
European Case Clearing House, Cranfield, UK.
Willcocks, Leslie P. and
Feeny, D.
(2004)
Managing strategic IT projects: CLASS (a) the Norwich Union experience
European Case Clearing House, Cranfield, UK.
Cullen, Sara and
Willcocks, Leslie P.
(2004)
IT outsourcing: carving the right strategy
General Management Review, 2004 (Jan-Ma). 1-6.
Willcocks, Leslie P.
(2004)
Eye of the market 1 - the London insurance market: modernisation or muddle?
Knowledge Capital Partners, London, UK.
Willcocks, Leslie P. and
Lacity, M. and
Feeny, D.
(2004)
Transforming a human resource function through outsourcing: the BAE systems - xchanging enterprise partnership
European Case Clearing House, Cranfield, UK.
Plant, Robert and
Willcocks, Leslie P.
(2004)
The sourcing of ebusiness projects: research into practice.
In: The Thirty-Seventh Hawaii International Conference on Systems Sciences, 5-8 Jan 2004, Hawaii, USA
Willcocks, Leslie P. and
Hindle, J. and
Feeny, D. and
Lacity, M.
(2004)
Leveraging knowledge through outsourcing: enterprise partnering in the London insurance market
In:
Lawson, R., (ed.)
Achieving Competitive Advantage Through Collaborative Partnerships. CxO, London, UK.
Lacity, M. and
Willcocks, Leslie P. and
Feeny, D.
(2004)
BPO as enterprise partnership: the BAE-Xchanging transformation strategy for HR procurement
In:
Brudenall, Peter, (ed.)
Technology and Offshore Outsourcing Strategies. Palgrave, 133-161. ISBN 9781403946195
Sauer, C. and
Willcocks, Leslie P.
(2004)
Strategic alignment revisited: connecting organisational architecture and IT infrastructure.
In: The Thirty-Seventh Hawaii International Conference on Systems Sciences, 5-8 Jan 2004, Hawaii, USA
Willcocks, Leslie P. and
Plant, Robert
(2004)
The e-sourcing opportunity: from projects to ASPs and value networks
In:
Currie, Wendy, (ed.)
Value Creation for E-Business Models. Butterworth-Heinemann, Oxford, UK, 253-282. ISBN 9780750661409
Willcocks, Leslie P. and
Hindle, John and
Feeny, David and
Lacity, Mary
(2004)
IT and business process outsourcing: the knowledge potential
Information Systems Management, 21 (3). 7-15. ISSN 1058-0530
Willcocks, Leslie P. and
Mingers, John
(2004)
Social theory and philosophy for information systems
Wiley series in information systems. John Wiley & Sons Ltd, Chichester, UK. ISBN 9780470851173
Willcocks, Leslie P.
(2003)
Outsourcing and knowledge: the missed opportunity
Information Economics Journal, 1 (1). ISSN 1740-7052
Willcocks, Leslie P.
(2003)
IT outsourcing myths: too good to be false
Information Economics Journal, 1 (2). ISSN 1740-7052
Willcocks, Leslie P. and
Cullen, Sara
(2003)
Intelligent IT outsourcing: eight building blocks for success
Computer weekly professional. Butterworth-Heinemann, Oxford. ISBN 9780750656511
Willcocks, Leslie P. and
Feeny, D.
(2003)
Implementing core IT capabilities.
In: Society for Information Management Conference, December 2003, Seattle WA, USA
Willcocks, Leslie P. and
Seddon, Peter B and
Shanks, Graeme
(2003)
Second wave enterprise resource planning systems: implementing for effectiveness
Cambridge University Press, Cambridge. ISBN 9780521819022
Willcocks, Leslie P. and
Hindle, John and
Feeny, David and
Lacity, Mary
(2003)
Knowledge in outsourcing: the missed business opportunity
Knowledge Management, 7 (2). ISSN 1369-1368
Willcocks, Leslie P. and
Sauer, C.
(2003)
Building a platform for e-business: business and technology choices
In:
Chowdury, Subir, (ed.)
Next Generation Business Handbook. Wiley, Chichester, UK, 1183-1198. ISBN 9780471669968
Hindle, John and
Willcocks, Leslie P. and
Feeny, David and
Lacity, Mary
(2003)
Value-added outsourcing at Lloyd's and BAE Systems
Knowledge Management Review, 6 (4). 28-31. ISSN 1369-7633
Willcocks, Leslie P.
(2003)
IT and business process outsourcing in Europe, USA and Australia: recent research.
In: Knowledge Intensive Services and Changing Organisational Forms, 26-27 November 2003, Manchester, UK
Lacity, Mary and
Feeny, David and
Willcocks, Leslie P.
(2003)
Transforming a back-office function: lessons from BAE Systems' experience with an enterprise partnership
MIS Quarterly Executive, 2 (2). 86-103. ISSN 1540-1960
Willcocks, Leslie P. and
Plant, Robert
(2003)
How corporations e-source: from business technology projects to value networks
Information Systems Frontiers, 5 (2). 175-193. ISSN 1387-3326
Plant, Robert and
Willcocks, Leslie P. and
Olson, Nancy
(2003)
Managing e-business performance: towards a revised balanced scorecard approach
Information Systems and E-Business Management, 1 (3). 265-281. ISSN 1617-9846
Sauer, Chris and
Willcocks, Leslie P.
(2003)
Establishing the business of the future: the role of organizational architecture and information technologies
European Management Journal, 21 (4). 497-508. ISSN 0263-2373
Willcocks, Leslie P. and
Kern, Thomas and
Lacity, Mary
(2002)
Netsourcing
Financial times (Prentice Hall). Prentice Hall, New York. ISBN 9780130923554
Willcocks, Leslie P. and
Olson, Nancy and
Petherbridge, Peter
(2002)
Making IT count: strategy, delivery infrastructure
Butterworth-Heinemann, Oxford, UK. ISBN 075064821X
Sauer, Chris and
Willcocks, Leslie P.
(2002)
The evolution of the organizational architect
MIT Sloan Management Review, 43 (3). 41-49. ISSN 1532-9194
Kern, Thomas and
Willcocks, Leslie P. and
Lacity, Mary
(2002)
Application service provision: risk assessment and mitigation
MIS Quarterly Executive, 1 (2). 113-126. ISSN 1540-1960
Willcocks, Leslie P. and
Kern, Thomas and
Van Heck, E.
(2002)
The winner's curse in IT outsourcing: strategies for avoiding relational trauma
California Management Review, 44 (2). 47-69. ISSN 0008-1256
Kern, Thomas and
Willcocks, Leslie P.
(2002)
Exploring relationships in IT outsourcing: the interaction approach
European Journal of Information Systems, 11 (1). 3-19. ISSN 0960-085X
Willcocks, Leslie P.
(2002)
How radical was IT-enabled BPR? Evidence on financial and business impacts
International Journal of Flexible Manufacturing Systems, 14 (1). 11-31. ISSN 0920-6299
Kern, Thomas and
Kreijger, Jeroen and
Willcocks, Leslie P.
(2002)
Exploring ASP as sourcing strategy: theoretical perspectives, propositions for practice
Journal of Strategic Information Systems, 11 (2). 153-177. ISSN 0963-8687
Seddon, Peter B. and
Graeser, Valerie and
Willcocks, Leslie P.
(2002)
Measuring organizational IS effectiveness: an overview and update of senior management perspectives
Database for Advances in Information Systems, 33 (2). 11-28. ISSN 0095-0033
Willcocks, Leslie P. and
Lacity, Mary
(2002)
Survey of IT outsourcing experiences in US and UK organizations
In:
Tan, Felix. B, (ed.)
Advanced Topics in Global Information Management. Advanced topics in global information management series. Idea Group Publishing, Hershey, 160-189.
Willcocks, Leslie P. and
Kern, Thomas
(2002)
Contract, control and 'presentation' in IT outsourcing: research in thirteen organizations
In:
Tan, Felix. B, (ed.)
Advanced Topics in Global Information Management. Advanced topics in global information management series. Idea Group Publishing, Hershey, PA, 227-249.
Willcocks, Leslie P. and
Lacity, Mary
(2001)
Global IT outsourcing: search for business advantage
John Wiley & Sons, Chichester, UK. ISBN 9780471899594
Willcocks, Leslie P. and
Kern, Thomas
(2001)
The relationship advantage: information technologies, sourcing and management
Oxford University Press, Oxford, UK. ISBN 9780199241927
Willcocks, Leslie P. and
Plant, Robert
(2001)
Pathways to e-business leadership: getting from bricks to clicks
MIT Sloan Management Review, 42 (3). 50-59. ISSN 1532-9194
Willcocks, Leslie P.
(2001)
Outsourcing IT and e-business
In:
Remenyi, Dan and
Brown, Ann, (eds.)
Make or Break Issues in It Management. Computer weekly professional (1st). Butterworth, Oxford, 17-40. ISBN 9780750650342
Francalanci, Chiara and
Willcocks, Leslie P. and
Kern, Thomas
(2001)
Internet and the horizontal integration of IT businesses
European Management Journal, 19 (2). 145-156. ISSN 0263-2373
Willcocks, Leslie P. and
Plant, Robert
(2001)
Pathways to e-business leadership: getting from Bricks to Clicks
In:
Brynjolfsson, Erik and
Urban, Glen. L, (eds.)
Strategies for E-Business Success. The Jossey-Bass business & management series. Jossey - Bass, San Francisco, CA, 115-138. ISBN 9780787958480
Sauer, Chris and
Willcocks, Leslie P.
(2000)
Moving to e-business
Random House Business Books, London, UK. ISBN 0712669833
Willcocks, Leslie P. and
Feeny, David
(1999)
Rethinking capabilities and skills in the information systems function
In:
Currie, Wendy and
Galliers, Robert D., (eds.)
Rethinking Mis. Oxford University Press, Oxford, 444-473. ISBN 9780198775324
Willcocks, Leslie P.
(1999)
Evaluating the outcomes of information systems plans
In:
Galliers, Robert D. and
Leidner, Dorothy E. and
Baker, B.S.H, (eds.)
Strategic Information Management: Challenges and Strategies in Managing Information Systems. Butterworth Heinemann, Oxford, UK, 271-290. ISBN 075063975x
Christiaanse, Ellen and
O'Callaghan, Ramon and
Whitley, Edgar A. and
Willcocks, Leslie P.
(1998)
Panel: doing and writing up case research: issues and practices
In:
Baets, Walter R. J., (ed.)
Proceedings of the 6th European Conference on Information Systems: 4-6 June 1998. Euro-Arab Management School, University Aix-Marseille II, Aix-en-Provence, France, 1751. ISBN 9788492383306
Willcocks, Leslie P. and
Lester, Stephanie and
Graeser, Valerie
(1998)
Cybernomics and IT productivity: not business as usual
European Management Journal, 16 (3). 272-283. ISSN 0263-2373
Willcocks, Leslie P. and
Currie, W.
(1998)
Analysing IT outsourcing decisions in the context of size, interdependency and risk
Information Systems Journal, 8 (2). 119-143. ISSN 1350-1917
Willcocks, Leslie P. and
Lester, S.
(1997)
In search of IT productivity: assessment issues
Journal of the Operational Research Society, 48 (11). 1082-1094. ISSN 0160-5682
Willcocks, Leslie P. and
Griffiths, Catherine
(1997)
Management and risk issues in major IT projects
In:
Willcocks, Leslie P. and
Feeny, David and
Islei, G, (eds.)
Managing Information Technology as a Strategic Resource. McGraw-Hill Education, Maidenhead, UK, 203-237. ISBN 9780077093648
Willcocks, Leslie P. and
Lacity, Mary and
Feeny, David
(1996)
Sourcing information technology capability. A decision-making framework
In:
Earl, Michael, (ed.)
Information Management: the Organizational Dimension. Oxford University Press, Oxford, UK, 399-425. ISBN 9780198257608
Willcocks, Leslie P.
(1992)
Strategy development and delivery: dealing with the IT evaluation question
In:
Brown, A, (ed.)
Creating Business-Based It Strategies. UNICOM applied information technology series (14). Chapman and Hall, Dordrecht, NL, 105-134. ISBN 9780412459108
Willcocks, Leslie P. and
Mason, David
(1987)
Computerising work: people, systems design and workplace relations
Paradigm, London, UK. ISBN 0948825650
Willcocks, Leslie P. and
Mason, David
(1987)
Computerising: lessons from the DHSS pensions strike
Employee Relations, 9 (1). 17-22. ISSN 0142-5455