Mitleton-Kelly, Eve (Evangelia)


Professor Eve (Evangelia) Mitleton-Kelly  

Department

Position held

LSE Complexity Research Group

Director

Department of Social Psychology

Senior Research Fellow

Non LSE positions held

Department

Position held

World Economic Forum’s Global Agenda Council on Complex Systems

Member

Open University

Visiting Professor

Experience keywords:

innovation; redesigning an organisation; corporate governance & project governance; complexity theory; network theory; post merger integration; disaster risk reduction in West African States; sustainable development; organisational learning; relationship between IT professionals and strategists; IT legacy systems; leadership; agent-based modelling; co-creating enabling infrastructures; socio-technical and cultural frameworks; energy & climate change

Research summary > [Click to expand]

Professor Mitleton-Kelly’s research has concentrated on the implications of the theories of complexity for organizations and specifically on strategy and policy development and on the creation of enabling environments to address apparently intractable problems in business and the public sector. She has led and participated in projects addressing practical problems using complexity theory, funded by the EPSRC (Engineering & Physical Sciences Research Council), ESRC (Economics & Social Sciences Research Council), AHRC (Art & Humanities Research Council), the European Commission, business and government, including: alignment between IT and the rest of the business; the reduction of problems associated with IT legacy systems; lack of organisational integration post-merger; project governance for a national project delivered locally by multiple partners for the Royal British Legion; a framework of governance for government with 6 Government Administrations; leadership in the National Health Service (UK), Defra, and many other organisations in the private and public sectors; sustainable development in communities, organizational learning, the emergence of new organizational forms, the ‘design’ of organizations, co-evolutionary sustainability, innovation in the private and public sector, diversity, art & complexity, disaster risk reduction in West African States, energy & climate change; relationship between policy and outcomes (Health & Safety Executive); uncertainty & risk in decision making for Local Government; and contingency planning related to evacuation following a major disaster.

She has developed a theory of complex social systems and an integrated methodology using both qualitative and quantitative tools and methods. The theory is being used for teaching at universities around the world, including three EPSRC-funded short courses at LSE, to train researchers; two courses at Beijing (Jan 2010 & Apr 2011) to train senior government officials; and short courses at Schumacher College, Devon, UK.

Her publications, including a book on corporate governance and complexity (2010) and the work of the LSE Complexity Group, are on www.lse.ac.uk/complexity . A new volume, edited by EMK and based on the work of Socionical Partners, is forthcoming, to be published by Springer in 2013.

Sectors and industries to which research relates:

EnvironmentInformation TechnologyPolicy and Regulatory Bodies

Countries and regions to which research relates:

western Africa

Languages:

French [Spoken: Intermediate, Written: Intermediate]; Greek [Spoken: Fluent, Written: Intermediate]

Media experience:

RadioTV

Contact Points

LSE phone number:

+44 (0)20 7955 6074

Publications

LSE Research Online, Funnelback Search

2013

Mitleton-Kelly, Eve and Deschenaux, Ivan and Maag, Christian and Fullerton, Matthew and Celikkaya, Nihan (2013) Enhancing crowd evacuation and traffic management through AmI technologies: a review of the literature In: Mitleton-Kelly, Evangelia, (ed.) Co-Evolution of Intelligent Socio-Technical Systems: Modelling and Applications in Large Scale Emergency and Transport Domains. Understanding complex systems. Springer, Berlin, 19-41. ISBN 9783642366130

Mitleton-Kelly, Eve and Lukowicz, Paul (2013) Introduction: The SOCIONICAL FP7 project and an outline of the volume In: Mitleton-Kelly, Evangelia, (ed.) Co-Evolution of Intelligent Socio-Technical Systems: Modelling and Applications in Large Scale Emergency and Transport Domains. Understanding complex systems. Springer, Berlin, 3-18. ISBN 9783642366130

Franke, Tobias and Lukowicz, Paul and Wirz, Martin and Mitleton-Kelly, Eve (2013) Participatory sensing and crowd management in public spaces In: Mobisys '13: Proceedings of the 11th Annual International Conference on Mobile Systems, Applications, and Services. Association for Computing Machinery, New York, USA, 485-486. ISBN 9781450316729

Mitleton-Kelly, Eve and Davy, Laura K. (2013) The concept of 'co-evolution' and its application in the social sciences: a review of the literature In: Mitleton-Kelly, Evangelia, (ed.) Co-Evolution of Intelligent Socio-Technical Systems: Modelling and Applications in Large Scale Emergency and Transport Domains. Understanding complex systems. Springer, Berlin, 43-57. ISBN 9783642366130

Wirz, Martin and Mitleton-Kelly, Eve and Franke, Tobias and Camilleri, Vanessa and Montebello, Matthew and Roggen, Daniel and Lukowicz, Paul and Troster, Gerhard (2013) Using mobile technology and a participatory sensing approach for crowd monitoring and management during large-scale mass gatherings In: Mitleton-Kelly, Evangelia, (ed.) Co-Evolution of Intelligent Socio-Technical Systems: Modelling and Applications in Large Scale Emergency and Transport Domains. Understanding complex systems. Springer, Berlin, 61-77. ISBN 9783642366130

2012

Wirz, Martin and Franke, Tobias and Roggen, Daniel and Mitleton-Kelly, Eve and Lukowicz, Paul and Troster, Gerhard (2012) Inferring crowd conditions from pedestrians' location traces for real-time crowd Monitoring during city-scale mass gatherings In: 2012 IEEE 21st International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises. IEEE, 367-372. ISBN 9781467318884

2011

Mitleton-Kelly, Eve and Ramalingam, Ben (2011) Organizational learning and complexity science: exploring the joint potential In: Allen, Peter and Maguire, Steve and McKelvey, Bill, (eds.) The Sage Handbook of Complexity and Management. SAGE Publications, London, UK. ISBN 9781847875693

Mitleton-Kelly, Eve and Puszczynski, L. R. (2011) An integrated methodology to facilitate the emergence of new ways of organising In: Minai, , Ali A and Braha, Dan and Bar-Yam, Yaneer, (eds.) Unifying Themes in Complex Systems: Proceedings of the Fifth International Conference on Complex Systems. Springer , London, UK. ISBN 9783642176340

Bosse, Tibor and Chandra, Vikas and Mitleton-Kelly, Eve and Wal, C. Natalie (2011) Analysis of beliefs of survivors of the 7/7 London bombings: application of a formal model for contagion of mental states Lecture Notes in Computer Science, 7062 (1). 423-434. ISSN 0302-9743

Mitleton-Kelly, Eve (2011) Identifying the multi-dimensional problem space & co-creating an enabling environment Emergence: Complexity and Organization , 13 (1-2). 3-25. ISSN 1521-3250

Mitleton-Kelly, Eve (2011) A complexity theory approach to sustainability: a longitudinal study in two London NHS hospitals The Learning Organization, 18 (1). 45-53. ISSN 0969-6474

Malarz, Krzysztof and Chandra, Vikas and Mitleton-Kelly, Eve and Kulakowski, Krzysztof (2010) Probabilistic spreading of information in a spatial network

Goergen, Marc and Malin, Christine and Mitleton-Kelly, Eve and Al-Hawamdeh, Ahmed and Hse-Yu Chiu, Iris (2010) Corporate governance and complexity theory Edward Elgar Publishing , Cheltenham, UK. ISBN 9781849801041

2007

Mitleton-Kelly, Eve (2007) The emergence of final cause In: Aaltonen, Mika, (ed.) The Third Lens: Multi-Ontology Sense-Making and Strategic Decision-Making. Ashgate Publishing, Aldershot, UK, 111-124. ISBN 9780754647980

2006

Mitleton-Kelly, Eve (2006) IT legacy systems: enabling environments that reduce the legacy problem: a complexity perspective In: Madhavji, Nazim and Fernandez-Ramil, Juan and Perry, Dewayne, (eds.) Software Evolution and Feedback: Theory and Practice. John Wiley & Sons, 53-70. ISBN 9780470871805

Mitleton-Kelly, Eve (2006) A complexity approach to co-creating an innovative environment World Futures, 62 (3). 223-239. ISSN 0260-4027

Mitleton-Kelly, Eve (2006) Co-evolutionary integration: the co-creation of a new organizational form following a merger and acquisition Emergence: Complexity and Organization , 8 (2). 36-47. ISSN 1521-3250

2005

Aaltonen, Mika and Barth, Theodor and Casti, John L. and Mitleton-Kelly, Eve and Sanders, T. Irene (2005) Complexity as a sensemaking framework FFRC Publication Series, 4/2005. TUTU Publications, Helsinki, Finland. ISBN 9789515642868

2004

Mitleton-Kelly, Eve and Land, F. (2004) Complexity & information systems In: Cooper, Cary and Argyris, Chris and Starbuck, William Haynes, (eds.) Blackwell Encyclopedia of Management. Blackwell Publishing Ltd, Oxford, UK. ISBN 9780631233176

Mitleton-Kelly, Eve (2004) An integrated methodology to facilitate the emergence of new ways of organising

Mitleton-Kelly, Eve and Speh Birkenkrahe, Marcus (2004) Treasury operations in a multi-national oil company: dialogue on the methodology of using natural experiments in complex evolving systems In: Andriani, Pierpaolo and Passiante, Giuseppina, (eds.) Complexity Theory and Management of Networks. Imperial College Press. ISBN 1860944604

Mitleton-Kelly, Eve (2004) The information systems professional as a hermit: of plural rationalities, information rejection and complexity Innovation: the European Journal of Social Science Research, 17 (4). 289-323. ISSN 1351-1610

Mitleton-Kelly, Eve (2004) Co-evolutionary integration: a complexity perspective on mergers & acquisitions

2003

Keskinen, Auli and Aaltonen, Mika and Mitleton-Kelly, Eve (2003) Organisational complexity FFRC Publication Series, 1/2003. TUTU Publications, Helsinki, Finland. ISBN 951564108X

Mitleton-Kelly, Eve (2003) Ten principles of complexity & enabling infrastructures In: Mitleton-Kelly, Eve, (ed.) Complex Systems and Evolutionary Perspectives of Organisations: the Application of Complexity Theory to Organisations. Elsevier, 23-50. ISBN 9780080439570

Mitleton-Kelly, Eve (2003) Introduction In: Mitleton-Kelly, Eve, (ed.) Complex Systems and Evolutionary Perspectives on Organisations: the Application of Complexity Theory to Organisations. Advanced series in management. Elsevier Science Ltd, Oxford, UK, 3-20. ISBN 9780080439570

Mitleton-Kelly, Eve (2003) Ten principles of complexity and enabling infrastructures In: Mitleton-Kelly, Eve, (ed.) Complex Systems and Evolutionary Perspectives on Organisations: the Application of Complexity Theory to Organisations. Advanced series in management. Elsevier Science Ltd, Oxford, UK, 3-20. ISBN 9780080439570

Garcia-Lorenzo, Lucia and Mitleton-Kelly, Eve and Galliers, R.D. (2003) Organisational complexity : organising through the generation and sharing of knowledge International Journal of Knowledge, Culture and Change Management, 3 (1). 275-293. ISSN 1447-9524

Mitleton-Kelly, Eve (2003) Complexity research - approaches and methods: the LSE Complexity Group integrated methodology In: Keskinen, Auli and Aaltonen, Mika and Mitleton-Kelly, Eve, (eds.) Organisational Complexity. Tutu Publications (6). Finland Futures Research Centre, Turku School of Economics and Business Administration, Turku, Finland, 56-77. ISBN 951564108X

Mitleton-Kelly, Eve, ed (2003) Complex systems and evolutionary perspectives on organisations: the application of complexity theory to organisations Advanced series in management. Elsevier Science Ltd, Oxford, UK. ISBN 9780080439570

2002

Mitleton-Kelly, Eve and Papaefthimiou, Maria C. (2002) Co-evolution of diverse elements interacting within a social ecosystem In: Henderson, Peter, (ed.) Systems Engineering for Business Process Change. Springer. ISBN 1852333995

2001

Mitleton-Kelly, Eve and Papaefthimiou, Maria C (2001) Co-evolution and an enabling infrastructure: a solution to legacy? In: Henderson, Peter, (ed.) Systems Engineering for Business Process Change. Springer-Verlag, England, 164-181. ISBN 9781852332228

2000

Mitleton-Kelly, Eve (2000) Complexity: partial support for BPR In: Henderson, Peter, (ed.) Systems Engineering for Business Process Change. Springer-Verlag, England, 24-37. ISBN 9781852332228

1999

Land, Frank and Mitleton-Kelly, Eve (1999) Complexity and information systems In: Davis, Gordon, (ed.) The Blackwell Encyclopedic Dictionary of Management Information Systems. Blackwell. ISBN 9780631214847


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Short bio >

Prof. Eve Mitleton-Kelly is founder and Director of the Complexity Research Programme at LSE; Fellow of the Royal Institution; member of the Scientific Advisory Board to the ‘Next Generation Infrastructures Foundation’, Delft University of Technology; on the Editorial Board of the Journal of ‘Emergence: Complexity & Organisations’; was Coordinator of Links with Business, Industry and Government of the European Complex Systems Network of Excellence, Exystence (2003-2006); Director of the UK Complexity Society; and Executive Coordinator of SOL-UK (London) (Society for Organisational Learning) 1977-2008.

She has been Policy Advisor to European and USA organisations, the European Commission, several UK Government Departments; Scientific Advisor to the Governments of Australia, Brazil, Canada, Netherlands, Singapore and UK in developing a framework of governance for government based on complexity theory. Please see ‘A New Synthesis of Public Administration: Serving in the 21st Century’, by Jocelyne Bourgon, P.C., O.C., McGill Queen’s University Press http://mqup.mcgill.ca/

 

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