Oxford University Press (January 2002)
It is often assumed that the impact and implementation of ICTs (Information and Communication Technologies) will, or should, be the same in all situations with little regard to the particular social or cultural context. Drawing on experience and research in different societies (Europe, Latin America etc), this book explains the nature of organisational diversity in which ICT innovation takes place, and also develops a conceptual approach to account for it.
The book draws from institutionalist concepts of organisations, the sociology of technology, current debates on globalisation and critiques of the rationality of modernity. The theoretical perspective is supported empirically by four international case studies. The author shows how the processes of ICT innovation and organisational change reflect local aspirations, concerns and action, as well as the multiple institutional influences of globalisation.
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