Jonathan Rosenhead and John Mingers, eds
John Wiley & Sons Ltd (Sep 2001)
Planning and management is increasingly problematic in the real-world environment of spiralling change and uncertainty. Knowledge is incomplete, values are in dispute and the decisions of others are often unpredictable.
Problem structuring methods (PSMs) are now widely accepted within operational research and the systems movement, and have generated an impressive record of high-profile applications. This book does not promote methods for optimum solutions, but instead shows how to facilitate and enriched and fluid decision-making process. Participatory methods are explained to assist the formulation and re-formulation of problem solving in an uncertain world. This theoretical guide has contributions from leading thinkers in the field and building on the success of the first edition.