The Department of Methodology is now offering a walk-in “Methods Surgery” where staff and students can drop in with methods-related problems for which they seek advice. Two members of staff, representing both quantitative and qualitative backgrounds, will be present during each session to help with a potentially large range of methodological problems. The focus is on methods, not software, since there is a separate “software surgery” offered by a joint effort by CLT, Library, IT Training and Department of Methodology. In addition to the “Methods Surgery”, the Department of Methodology is starting to compile a knowledgebase, online accessible at http://lsemi.webfactional.com/helpdesk/knowledgebase.php , where frequently asked questions are posted along with detailed answers. The “Methods Surgery” is offered weekly during term time on Thursdays 10-12 in COL8.13. This service is based on a first-come, first-served policy: no appointment is necessary.