Thesis title: Workplace selves, interactive service work and outsourcing: labour in Kenya’s call centres http://etheses.lse.ac.uk/3135/ (2015)
Supervisor: Robin Mansell
Selected publications:
Online Labour and Business Outsourcing (2015). In: Ang, P.H. and R. Mansell (eds) International Encyclopaedia of Digital Communication & Society, Oxford: Wiley-Blackwell: http://www.tandfonline.com/doi/full/10.1080/21681392.2014.901877
‘Development’, profiles and prospects: labour in Kenya's outsourced call centres’ (2014) Critical African Studies, DOI: 10.1080/21681392.2014.901877: http://www.tandfonline.com/doi/abs/10.1080/21681392.2014.901877
Contact information:
alexjordanfree@gmail.com
uk.linkedin.com/pub/alex-free/12/b9/807