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Social shaping of technology References

Last updated: 28th January 2013
* Updated : 20th May 2012
**Updated 28th January 2013

This bibliography contains a number of different elements. The first is references from the social shaping literature, especially, but not only, those dealing with consumer ICTs. In addition, there are some more theoretical contributions from the Social Construction of Technology or Actor-Network traditions, including ones combined with empirical studies. The bibliography also has some contributions from innovation studies, since these are pertinent to shaping theme. There are some references to material focused particularly on users’ roles in the innovation process. At the end, in a separate section, there are relevant historical studies of particular technologies, although these sometimes overlap with, and hence are repeated in, the first list.


Akrich, M. (1992) ‘The De-scription of Technical Objects’, in Bijker, W. and Law, J. (eds) Shaping Technology/Building Society: Studies in Sociotechnical Change, MIT Press, Cambridge

Berg, A-J. and Lie, M (1995) ‘Do Artefacts have Gender? Feminism and the Domestication of Technical Artifacts’, Science, Technology and Human Values, Vol..20, No.3, pp.332-351

Bijker, W. (1995) Of Bicycles, Bakelites, and Bulbs: Toward a Theory of Socio-Technical Change, MIT Press, Cambridge, Mass

*Bruns, J. (2007) Produsage: Towards a Broader Framework for User-Led Content Creation, ACM, Washington DC.

Cawson, A., Haddon, L. and Miles, I. (1995) The Shape of Things to Consume: Bringing Information Technology into the Home, Avebury, London.

Cockburn, C. (1985) Machinery of Dominance: Women, Men and Technical Know-How, Pluto Press, London.

Cockburn, C. and Furst-Dilic, R. (1994) Bringing Technology Home: Gender and Technology in a Changing Europe, Open University Press, Milton Keynes

Coombs, R., Green, K., Richards, A. and Walsh, V. (eds) (2001) Technology and the Market: Demand, Users and Innovation, Edward Elgar Publishing, Cheltenham.

Dosi, G. (1984) Technical Change and Industrial Transformation: The Theory and An Application to the Semiconductor Industry, Macmillan, London.

Dutton, W. (Ed.) (1996) Information and Communication Technologies: Visions and Realities, Oxford University Press, Oxford.

Edge, D. (1995) ‘The Social Shaping of Technology’, in Heap, N., Thomas. R.(eds) Information Technology and Society: A Reader, Sage, London,

Einon, G., Mason, R. and Mackay, H. (eds) Information Technology and Society: A Reader, Sage, London, pp.14-32

Flichy, P. (1995) Dynamics of Modern Communication: The Shaping and Impact of New Communication Technologies, Sage, London.

Forty, A. (1986) Objects of Desire: Design and Society 1750-1980, Thames and Hudson, London, p.200-6.

Freeman, C., Clark, J. and Soete, L. (1982) Unemployment and Technical Innovation: A Study of Long Waves and Economic Development, Greenwood Press, Westport, CT

Du Gay, P., Hall, S., Janes, L., Mackay, H. and Negus, K. (1997) Doing Cultural Studies. The Story of the Sony Walkman, Sage, London.

Green, W, Owen J. and Pain, D. (eds) (1993) Gendered by Design? Information Technology and Office Systems, Taylor and Francis, London,.

Haddon, L. (2002) ‘Information and Communication Technologies and the Role of Consumers in Innovation’, in McMeekin. A., Green, K., Tomlinson, M. and Walsh, V. (eds) Innovation by Demand: Interdisciplinary Approaches to the Study of Demand and its Role in Innovation, Manchester University Press, Manchester, pp. 151-67

Haddon, L. (2005) ‘The Innovatory Use of ICTs’, in Haddon, L, Mante, E., Sapio, B., Kommonen, K-H, Fortunati, L. Kant, A (eds) Everyday Innovators. Researching the Role of Users in Shaping ICTs, Springer, Dordrect, pp.54-66.

Haddon, L, Mante, E., Sapio, B., Kommonen, K-H, Fortunati, L. Kant, A (eds) (2005) Everyday Innovators, Researching the Role of Users in Shaping ICTs, Springer, Dordrect,

Haddon, L. and Paul, G. (2001) ‘Design in the ICT Industry: The Role of Users’, in Coombs, R, Green, K., Richards, A. and Walsh, V. (eds) Technology and the Market: Demand, Users and Innovation, Edward Elgar Publishing, Cheltenham, pp.201-15.

Haddon, L. and Stald, G. (2009) 'Cultures of Research and Policy in Europe', in Livingstone, S., and Haddon, L. (eds) Kids Online. Opportunities and Risks for Children, Policy Press, Bristol, pp.5-70.

*Hamilton, J and Heflin, K. (2011) User Production Reconsidered: From convergence, to Autonomia and Cultural Materialism, New Media and Society, Vo.13, No.7, pp.1050-1066

Hoogma, R. and Schot, J. (2001) ‘How Innovative are Users? A Critique of Learning-by-Doing-and-Using’, in Coombs, R., Green, K., Richards, A. and Walsh, V. (eds) Technology and the Market: Demand, Users and Innovation, Edward Elgar Publishing, Cheltenham, pp 216-233

Hughs, T. (1987) The Social Construction of Technological Systems: New Directions in the Sociology and History of Technology, MIT Press, Cambridge, Mass.

Joshi, J. (2005) ‘Community-Technology Interfaces in Participatory Planning: Tool or Tokenism?’ in Haddon, L, Mante, E., Sapio, B., Kommonen, K-H, Fortunati, L. Kant, A (eds) Everyday Innovators. Researching the Role of Users in Shaping ICTs, Springer, Dordrect, pp.218-32.

Keen, B. (1987) ‘Play It Again Sony: The Origins and Double Life of Home Video Technology’, Science as Culture, No.1, pp.7-42.

Lally, E. (2002) At Home with Computers, Berg, Oxford.

Latour, B. and Woolgar, S. (1979) Laboratory Life, Sage, London

Latour B (1986) Science in Action, Open University Press, Milton Keynes

Law J and Callon M (1992) The Life and Death of an Aircraft: A Network Analysis of Technical Change, in Bijker, W. and Law, J. (eds) Shaping technology/ Building Society: Studies in Sociotechnical Change, Routledge, London, pp 29-52

Limonard, S. and de Koning, N. (2005) ‘Dealing with Dilemmas in Pre-Competitive ICT Development Projects: The Construction of ‘The Social’ in Designing New Technologies’, in Haddon, L, Mante, E., Sapio, B., Kommonen, K-H, Fortunati, L. Kant, A (eds) Everyday Innovators. Researching the Role of Users in Shaping ICTs, Springer, Dordrect, pp.168-183.

Lindsay, C. (2003) From the Shadows: Users as Designers, Producers, Marketers, Distributors and Technical Support, in Oudshoorn, N and Pinch, T. (2003) How Users Matter. The Co-construction of Users and Technology, The MIT Press, Cambridge, MA, pp.29-50.

Mackenzie, D. and Wacjman, J. (eds.) (1999, 2nd Edition) The Social Shaping of Technology, Open University Press, Milton Keynes esp. Part 1 Introductory Essay and General Issues.

Mahé, E. (2005) ‘Artistic Deviance and Innovation in Use’, in Haddon, L, Mante, E., Sapio, B., Kommonen, K-H, Fortunati, L. Kant, A (eds) Everyday Innovators. Researching the Role of Users in Shaping ICTs, Springer, Dordrect, pp.121-35.

Mallard, A. (2005) ‘Following the Emergence of Unpredictable Uses? New Stakes and Tasks for a Social Scientific Understanding of ICT Uses’, in Haddon, L, Mante, E., Sapio, B., Kommonen, K-H, Fortunati, L. Kant, A (eds) Everyday Innovators. Researching the Role of Users in Shaping ICTs, Springer, Dordrect, pp.39-53.

Marvin, C. (1988) When Old Technologies were New: Thinking about Communications in the Late Nineteenth Century, Oxford University Press, Oxford.

McKelvey, M. (2001) ‘Internet Entrepreneurship: Why Linux might beat Microsoft’, in Coombs, R., Green, K., Richards, A. and Walsh, V. (eds) Technology and the Market: Demand, Users and Innovation, Edward Elgar Publishing, Cheltenham, pp 216-233

McMeekin. A., Green, K., Tomlinson, M. and Walsh, V. (eds) Innovation by Demand: Interdisciplinary Approaches to the Study of Demand and its Role in Innovation, Manchester University Press, Manchester,

Molina, A . (1989) The Social Basis of the Microelectronics Revolution, Edinburgh University Pres, Edinburgh

Oudshoorn, N and Pinch, T. (2003) How Users Matter. The Co-construction of Users and Technology, The MIT Press, Cambridge, MA

Pinch, T. and Bijker, W. (1984) ‘The Social Construction of Facts and Artefacts: Or how the Sociology of Science and the Sociology of Technology might Benefit each Other’, Social Studies of Science, 14: 399-441

Pinch, T. and Bijker, W. (1987) ‘The Social Construction of Facts and Artefacts: Or how the Sociology of Science and the Sociology of Technology might Benefit each Other’, in Bijker, W. and Hughs, T. (eds) The Social Construction of Technological Systems: New Directions in the Sociology and history of Technology, MIT Press, Cambridge,

Punie, Y. (2005) ‘The Future of Ambient Intelligence in Europe – The Need for More Everyday Life’, in Silverstone, R. (Ed.) Media, Technology and Everyday Life in Europe, Aldershot: Ashgate

Rip, A., Misa, Th. and Schot, J. (1995) Managing Technology in Society: The Approach of Constructive Technology Assessment, Pinter, London

Rip, A. and Schot, J. (2002) ‘Identifying Loci for Influencing the Dynamics of Technological Development’, in Sørensen, K. and Williams, R. (eds) Shaping Technology, Guiding Policy. Concepts, Spaces and Tools, Edward Elgar, Cheltenham

Rommes E (2002) Gender Scripts and the Internet: The Design and Use of Amsterdam’s Digital City, Twente University Press, Enschede

Sarkkinen, J. (2005) ‘Test Scenarios and the Excluded User’, in Haddon, L, Mante, E., Sapio, B., Kommonen, K-H, Fortunati, L. Kant, A (eds) Everyday Innovators, Researching the Role of Users in Shaping ICTs, Springer, ordrect, pp.184-200.

Silverstone, R. and Haddon, L. (1996) ‘Design and the Domestication of Information and Communication Technologies: Technical Change and Everyday Life’, in Silverstone, R. and Mansell, R (eds) Communication by Design. The Politics of Information and Communication Technologies, Oxford University Press, Oxford, pp. 44-74.

Sørensen, K. (2005) ‘Domestication: The Enactment of Technology’, in Berker, T., Hartmann, M, Punie, Y and Ward, K. (eds) Domestication of Media and Technologies, Open University Press, Maidenhead, pp.40-61.

Sørensen, K. and Williams, R. (eds) (2002) Shaping Technology, Guiding Policy. Concepts, Spaces and Tools, Edward Elgar, Cheltenham

Sotamaa, O. (2005) ‘Creative User-Centred Design Practices: Lessons from Game Cultures’, in Haddon, L, Mante, E., Sapio, B., Kommonen, K-H, Fortunati, L. Kant, A (eds) Everyday Innovators, Researching the Role of Users in Shaping ICTs, Springer, Dordrect, pp.104-116.

Spurgeon, C. and Goggin, G. (2007) 'Mobiles into Media: Premium Rate SMS and the Adaptation of Television to Interactive Communication Cultures’, Continuum: Journal of Media and Cultural Studies, Vol.21, No.2, June, pp.317-29.

Thomke S, von Hippel E (2002) ‘Customers as Innovators: a New Way to Create Value’, Harward Business Review, Vo.80, No. 2, pp 5-11.

Tuomi, I. (2002) Networks of Innovation: Change and Meaning in the Age of the Internet, Oxford University Press, Oxford

Tuomi, I. (2005) ‘Beyond User-Centric Models of Product Creation’, in Haddon, L, Mante, E., Sapio, B., Kommonen, K-H, Fortunati, L. Kant, A (eds) Everyday Innovators. Researching the Role of Users in Shaping ICTs, Springer, Dordrect, pp.21-38.

Vehviläinen, M. (2005) ‘The Construction of ‘Equal Agency’ in the Development of Technology’, in Haddon, L, Mante, E., Sapio, B., Kommonen, K-H, Fortunati, L. Kant, A (eds) Everyday Innovators. Researching the Role of Users in Shaping ICTs, Springer, Dordrect, pp.203-17.

Wajcman, J. (2004) Technofeminism, Polity Press, London.

Williams, R. (1974) Television: Technology and Cultural Form, Fontana/Collins, Glasgow.

Williams, R. and Edge, D. (1999) ‘The Social Shaping of Technology’, in Dutton, W. (Ed.) Information and Communication Technologies: Visions and Realities, Oxford University Press, Oxford, pp. 53-68

Woolgar, S. (1991) ‘Configuring the User: the Case of Usability Trials’, in Law. J (Ed.) A Sociology of Monsters, Routledge, London, pp. 57-99

Woolgar, S. (2005) ‘Mobile Back to Front: Uncertainty and Danger in the theory-Technology Relation’ in Ling, R. and Pedersen, P. (eds) Mobile Communications: Renegotiation of the Social Sphere, Springer, London, pp.23-44.

Williams, R. and Edge, D. (1999) ‘The Social Shaping of Technology’, in Dutton, W. (Ed.) Society on the Line: Information Politics in the Digital Age, Oxford University Press, Oxford, pp.41-43.

von Hippel, E. and Katz, R. (2002) ‘Shifting Innovation to Users via Toolkits, Management Science, Vol. 48, no. 7, pp.821-833.

Wyatt, S. (2003) ‘Non-Users Also Matter: The Construction of Users and Non-Users of the Internet’, in Oudshoorn, N and Pinch, T. (2003) How Users Matter. The Co-construction of Users and Technology, The MIT Press, Cambridge, MA, pp.67-80.


Contemporary and Historical Studies


Agar, J. (2003) Constant Touch. A Global History of the Mobile Phone, Icon, Duxford.

Aguado, J.M.(2007) ‘The Construction of the Mobile Phone Experience: The Role of Advertising Campaigns in the Appropriation of the Mobile’, Continuum: Journal of Media and Cultural Studies, Vol.21, No.2, June, pp.137-48.

Aronson, S. (1977) ‘”Bell's Electrical Toy. What's the Use?” The Sociology of Early Telephone Usage', de Sola Pool, I. (Ed.) The Social Impact of the Telephone, MIT Press, Cambridge.

Berg, A.-J. (1994), ‘Technological flexibility: Bringing Gender into Technology (or was it the other way round?), in Cockburn, C. and Fürst Dilic, R. (eds) Bringing Technology Home - Gender and technology in a Changing Europe, Open University Press, Buckingham.
(Minitel)

Berg, A.-J. (1994), ‘A Gendered Socio-Technical Construction: The Smart House’ in Cockburn, C. & Fürst Dilic, R.(eds), Bringing Technology Home - Gender and Technology in a Changing Europe, Open University Press, Buckingham.

Campbell, H. (2007) ‘”What Hath God Wrought?” Considering How Religious Communities Culture (or Kosher) the Cell Phone’, Continuum: Journal of Media and Cultural Studies, Vol.21, No.2, June, pp.191-204.

Carey, J. and Elton, M. (2009) 'The Other Path to the Web: The Forgotton Role of Videotex and Other Early Online Services', New Media and Society, Vol.11, No.1&2, pp.241-60

Castells, M., Fernández-Ardèvol, M., Qui, J.L, and Sey, A. (2007) Mobile Communication and Society. A Global Perspective, MIT press, Cambridge, Mass.

Cawson, A., Haddon, L. and Miles, I. (1995) The Shape of Things to Consume: Bringing Information Technology into the Home, Avebury, London.
(Home automation, CD-I, electronic messaging)

Douglas, S. (1986) ‘Amateur Operators and American Broadcasting: Shaping the Future of Radio’, in Corn, J. (Ed.), Imagining Tomorrow: History, Technology, and the American Future, MIT Press, Cambridge, Mass., pp.34-57.

Dutton, W. (1999) ‘The Social Shaping of Tele-Access. Inventing our Futures’, in Dutton, W. (Ed.), Society on the Line: Information Politics in the Digital Age, Oxford University Press, Oxford, pp.79-110.

Fischer, C. (1992) America Calling. A Social History of the Telephone to 1940, University of California Press, Berkley

Flichy, P. (1995) Dynamics of Modern Communication: The Shaping and Impact of New Communication Technologies, Sage, London.

Fortunati, L. (2007) Understanding Mobile Phone Design’, in Pertierra (Ed.) The Social Construction and Usage of Communication Technologies: Asian and European Experiences, University of the Philippines Press, Quezon City, pp.20-47.

Du Gay, P., Hall, S., Janes, L., Mackay, H. and Negus, K. (1997) Doing Cultural Studies. The Story of the Sony Walkman, Sage, London.

Haddon, L. (1988) ‘The Home Computer: The Making of a Consumer Electronic', Science as Culture, No.2, pp.7-51.

Haddon, L. (1999) ‘The Development of Interactive Games’, in Mackay, H. and O’Sullivan, T. (eds), The Media Reader: Continuity and Transformation, Sage, London, pp.305-27.

Johnson, L. (1981) ‘Radio and Everyday Life: The Early Years of Broadcasting in Australia, 1922-45, Media, Culture and Society, Vol.3, No. 2, pp.167-78.

Kline, R. (2003) ‘Resisting Consumer Technology in Rural America: The Telephone and Electrification’, in Oudshoorn, N and Pinch, T. (2003) How Users Matter. The Co-construction of Users and Technology, The MIT Press, Cambridge, MA, pp.51-66.

Lasen, A. (2005) ‘History Repeating? A Comparison of the Launch and Uses of Fixed and Mobile Phones’, in Hamill, L. and Lasen, A. (Eds.), Mobile World. Past, Present and Future, Springer, pp.29-60.

Light, J. (2006) ‘Facsimile: A Forgotten “New Medium” from the 20th Century’, New Media and Society, Vol.8, No.3, pp.355-78.

**Lillie, J. (2012) 'Nokia's MMS: A cultural analysis of mobile picture messaging', New Media and Society, 14 (1) pp. 80-97.

Marvin, C. (1988) When Old Technologies were New: Thinking about Communications in the Late Nineteenth Century, Oxford University Press, Oxford.
(ICTs: Telephone, electric lights)

Matsuda, M. (2005) ‘Discourses of Keitei in Japan’, in Ito, M., Matsuda, M. and Okabe, D. (eds) Personal, Portable, Pedestrian, Mobile Phones in Japanese Life, MIT Press, Mass. pp.19-40.
(Mobile phone)

Moores, S.(1988) ‘“The Box on the Dresser”: Memories of Early Radio and Everyday Life’, Media, Culture and Society, Vol.10, pp23-40.

Qui, J. (2005) The Accidental Accomplishment of Little Smart: Understanding the Emergence of a Working Class ICT, paper for the conference ARNIC High-Level Workshop on Wireless Communication and Development, Oct 7-8,

Rakow, L.(1988) ‘Women and the Telephone: The Gendering of a Communications Technology’, in Kramerae, C.(Ed.), Technology and Women’s Voices, Routledge, London.

Rommes E (2002) Gender Scripts and the Internet: The Design and Use of Amsterdam’s Digital City, Twente University Press, Enschede

Spigel, L. (1992) Make Room for TV: Television and the Family Ideal in Postwar America, University of Chicago Press, Chicago.

Sawhaney, H. (2005) ‘Wi-Fi Networks and the Reorganization of Wireline-Wireless Relationships, in Ling, R. and Pedersen, P. (eds) Mobile Communications: Renegotiation of the Social Sphere, Springer, London, pp.45-62.

Sawhney, H. (2008) From Hierarchy to Open Configuration: stages in the Evolution of Wireless Internet. Presentation at the conference ‘The Role if New Technologies in Global Societies. Theoretical Reflections, Practical concerns, and its Implications for China, Hong Kong, 30th-31st July.

Sawhaney, H .and Lee, S. (2005) Areas of Innovation: Understanding New Configurational Potentialities of Communication Technologies, Media, Culture and Society, Vol.27, No.3, pp391-414.

Shade, L. (2007) ‘Feminizing the Mobile: Gender Scripting on Mobiles in North America’, Continuum: Journal of Media and Cultural Studies, Vol.21, No.2, June, pp.179-90.
de Sola Pool, I.(Ed.) (1977) The Social Impact of the Telephone, MIT Press, Cambridge.

**Snowden C (2006) 'Cstng a pwr4l spll: D evolshn f sms'. In: Kavoori AP and Arceneaux N (eds) The Cell Phone Reader: Essays in Social Transformation. New York: Peter Lang Publishers, 107–124.

Suominen, J. and Parikka, J. (2006) ‘Victorian Snakes? Towards a Cultural History of Mobile Games and the Experience of Movement’, The International Journal of Computer Game Research, Vol.6, Issue 1, December. Available also at http://gamestudies.org/0601/articles/parikka_suominen|

Tee, R. (2005) ‘Different Directions in the Mobile Internet: Analysing Mobile Internet Services in Japan and Europe’, in Hamill, L. and Lasen, A. (Eds.) Mobile World. Past, Present and Future, Springer, pp.143-60.

Taylor, A. and Vincent, J. (2005) ‘An SMS History’, in Hamill, L. and Lasen, A. (Eds.), Mobile World. Past, Present and Future, Springer, pp.75-92.

Verhaegh, S. (2007) 'From Simple Customer to Warm User: Who Cares about the Maintenance of Community Innovations?' Observatorio, Vol. 1, No.3, pp.155-84, available at http://obs.obercom.pt/index.php/obs/issue/view/10 /10

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