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LSE Tech

Innovation and technology management.

This group has expertise in research and analysis of organisations, industries, markets and policies.


LSE Tech is a research group within the LSE’s Department of Management, active in the area of innovation and technology management. It has expertise in research and analysis of organisations, industries, markets and policies. 

The team is led by Dr Jonathan Liebenau, Associate Professor (Reader) of Technology Management.

We have special expertise in the following areas:

  • Communication technologies including the internet and telecommunications industry
  • Software production and applications, especially data handling, cloud computing, and mobile computing
  • Internet architectures and networks
  • High technology, research-intensive manufacturing industries including aerospace, pharmaceuticals and computers
  • Regulation and governance as it relates to high-technology sectors

Completed research projects 

ETNO business strategy and policy development project

Project outline

This research project, run in partnership with the European Telecommunications Network Operators Association (ETNO), focused on telecoms and IT-related business strategy and policy development. Broadband investment, network management and the future of the internet in the face of rapidly increasing data traffic were among the main topics of research conducted within this project. As part of the cooperation agreement, ETNO and the School organised regular briefings and workshops on telecoms regulation and publish a white paper on telecoms regulation. The research aimed to make contributions to the European Union policy-making community. 

View the project launch press release

Project publications

White paper of the LSE & ETNO research collaboration programme: A critical analysis of the effects of internet traffic on business models of telecom operators 

Financial Times and ETNO Digital Agenda Summit

Dr Jonathan Liebenau spoke and presented the project's white paper at the 2014 Financial Times ETNO Digital Agenda Summit, which attracted over 280 senior attendees from ICT companies, industry associations, members from the European Parliament and European Commission, permanent representations and national regulators and ministries. During the Summit, Dr Liebenau was also interviewed by viEUws.

Network Economy Forum

Project outline

The objective of this project was to establish a leading European forum for dissemination and debate about telecommunications and internet policy research,  providing leadership for the European network economy community, and expanding into trans-Atlantic engagement as well as activities on the periphery of Europe. The aim was to contribute to a significant rise in the level of sophistication and careful use of high quality studies by all parties involved in the network economy. 

At the time of the project launch, the status of policy discussion in Europe was poor in comparison with North America and East Asia, as indicated by both the persistence of antagonisms and misunderstandings at the policy level and the related inefficiencies in the operations of the network economy.  The project aimed to raise the level of debate and foster better practices in improving, for example, the match between industry capabilities and policy objectives for upgrading broadband infrastructure and its economic utility.

Network Economy Forum Workshops

Each workshop covered a specific theme discussed in two sessions - one focusing on industry, and the other on regulation.

13th June 2011: 1st Forum Workshop -  London

  • Session notes
    (By session moderators James Alleman, Martin Cave, and Claire Milne)

27th Sep 2012: 2nd Forum Workshop - London

  • Paper: Strategic Challenges for European Telecom Operators (Jonathan Liebenau, Silvia Elaluf-Calderwood, Patrik Karrberg [LSE]
  • Paper: Analysis of video-viewing behavior in the era of convergent connected devices (Aniruddha Banerjee [CENTRIS], James Alleman [University of Colorado], and Paul Rappoport [CENTRIS]

11th January 2013: 3rd Forum Workshop - London

  • Research reports of relevance to the workshop is published here prior to the event as they become available:
  • ICT and Productivity in Europe and the US
    The authors claim that "The big advances in productivity in the USA have been mainly achieved by the extensive use of information and communications technologies" [Kretschmer, Cardona, Strobel]

25th March 2013: 4th Forum Workshop - London

Research reports of relevance to the workshop:

  • Linking of Microdata on ICT Usage
    by main authors Eva Hagsten et. al. This project is an exploration of the use and impact of ICT in the business sector. Recently, the analysis includes changes in market structures through increased dissemination of networked ICTs, and changes at the firm level through uses of more complex structures of ICT, including organisational capital, innovations and skills. The ESSLimit project has seized on this and investigates ICT in dimensions not earlier available nationally or internationally.

13th May 2013: LSE Network Economy Conference - London

The format of Chatham House Rules was used in the workshops.

Feedback confirmed that community building resulting from the workshops was extremely valuable to leading regulators. The workshops ensured a unique atmosphere for straightforward and honest exchange of opinions among leading opinion makers and scholars. 

Project Team

The chairman of the LSE NEF was Dr Jonathan Liebenau, Associate Professor (Reader) of Technology Management, Department of Management, LSE. Programme director Dr Patrik Karrberg was further assisted by research fellow Dr Silvia Elaluf-Calderwood and Ms Louise Newton-Clare. 

Dr Carla Bonina acted as researcher and editor for digital media dissemination.

The LSE Network Economy Forum gratefully acknowledges the financial support of the Higher Education and Innovation Fund, fifth round (HEIF5).


  • EU Commission (including the Cabinet of the Deputy President, Neelie Kroes, and the DG for Industry, Skills and Innovation) 
  • UK Parliamentarians
  • UK/German/Italian telecom regulators

We also have longstanding links with the BBC and with the Columbia Institute for Tele-Information at Columbia Business School. 


Funding was received from the Higher Education and Innovation Fund, fifth round (HEIF5), with a total of £2m being invested in various bids (not only ours) by LSE. The overall objective was to support dissemination of world class research to non-academic stakeholders. We gratefully acknowledge the HEIF5 financial support.

Nokia Near Field Communications and privacy study project

Project outline

LSE Tech investigated how information generated by customers of mobile services is being used and whether customers' behaviour is affected by concerns about privacy. 

The use of NFC in public transport ticketing schemes, such as the Oyster card in London and the Octopus card in Hong Kong, and applications in retailing, provided case studies for the research. 

The team also looked at the regulations and policies governing Near Field Communications (NFC) in Europe and Asia and considered the incentives and barriers to the commercial development of NFC. 

The project was lead by Dr Jonathan Liebenau.

View the project launch press release

Public event

New mobile technologies - Privacy and policy, threats and opportunities
Monday 17 October 2011

Research on Oyster Cards and other applications of near field communication technologies shows how the economics and acceptability of mobile transaction systems impact business and governance practices. Speakers outlined some of the concerns which this raises. 

Access the video and audio recording of the event.

Final report

A white paper of the LSE/Nokia research collaboration by Jonathan Liebenau, Silvia Elaluf-Calderwood, Patrik Karrberg and Gus Hosein (October 2011)

The Economy of Cloud Computing

Project outline

The research project was commissioned by Microsoft, and investigated the projected economic impact of cloud computing on the aerospace and smartphone services industries in the UK, USA, Germany and Italy from 2010-2014.

The project was lead by Dr Jonathan Liebenau.

View the project completion press release

Final report