Project outline
LSE Tech investigated how information generated by customers of mobile services is being used and whether customers' behaviour is affected by concerns about privacy.
The use of NFC in public transport ticketing schemes, such as the Oyster card in London and the Octopus card in Hong Kong, and applications in retailing, provided case studies for the research.
The team also looked at the regulations and policies governing Near Field Communications (NFC) in Europe and Asia and considered the incentives and barriers to the commercial development of NFC.
The project was lead by Dr Jonathan Liebenau.
View the project launch press release
Public event
New mobile technologies - Privacy and policy, threats and opportunities
Monday 17 October 2011
Research on Oyster Cards and other applications of near field communication technologies shows how the economics and acceptability of mobile transaction systems impact business and governance practices. Speakers outlined some of the concerns which this raises.
Access the video and audio recording of the event.
Final report
A white paper of the LSE/Nokia research collaboration by Jonathan Liebenau, Silvia Elaluf-Calderwood, Patrik Karrberg and Gus Hosein (October 2011)