Research in progress

Area Primary staff Available
High performance BPO (2) Willcocks, Lacity Mid-2014
Cloud and Innovation Willcocks, Venters, Whitley December 2013
South African BPO: Towards 2014 Willcocks, Craig, Lacity December 2013

Completed Projects

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Area Primary staff Completed
The Rise of Legal Services Outsourcing: Risk and
Opportunity
Lacity,
Willcocks and Burgess
February 2014
High Performance BPO (1) Willcocks, Lacity August 2013
Cloud computing – business models, management and futures Willcocks, Whitley, Venters January 2012
The Economics of Bundled Outsourcing Willcocks, Oshri, Hindle October 2010
Study of the UK’s National Identity Scheme Strategic Supplier Group Whitley December 2009
Special Issue of MISQ Executive on developing
domestic and global sourcing workforces
Willcocks December 2009
Evolution of IT Outsourcing Relationships Lioliou December 2009
Outsourcing Trends and Management Australasia and Asia Pacific Seddon, Reynolds, Cullen and Willcocks August 2009
The Management of IT Outsourcing as Organisational Infrastructure in Korea Lee June 2009
Innovation and Knowledge Management Willcocks, Craig June 2009
Emerging Centres: Non-BRIC countries Griffiths, Kotlarsky, Oshri February 2009
Bundling of outsourcing services Willcocks, Oshri December 2008
Pegasus Project; global collaborative systems development practice Venters, Zheng et al. December 2008
Global OpenSource Shaikh September 2008
Outsourcing Leadership Willcocks, Craig January 2009
Knowledge and Expertise in Offshoring Kotlarsky and Oshri July 2008
Outsourcing and Offshoring to India and China Mitra, Liebenau June 2008
Captive strategies Oshri, Kotlarsky May 2008
Offshoring IT Work Lacity, Rottman March 2008
Building Retained Core Capabilities Willcocks, Craig December 2007
The Outsourcing Unit at LSE: A New Resource Willcocks and Lacity Palgrave, 2008