Publications

Many of the Outsourcing Unit books are published in the Palgrave series on Technology, Work and Globalization

Title Authors Order
The Economics of Outsourcing Willcocks and Lacity Order
Outsourcing – All You Need To Know Cullen, Lacity and Willcocks Order
The Rise of Legal Services Outsourcing: Risk
and Opportunity
Lacity, Willcocks and Burgess
Order
Moving to the Cloud Corporation Willcocks, Venters and Whitley Order
The New IT Outsourcing Landscape: From Innovation to Cloud Services Willcocks and Lacity Order
Advanced Outsourcing Practice: Rethinking ITO, BPO and Cloud Services Lacity and Willcocks Order
The Outsourcing Enterprise Willcocks, Cullen and Craig Order
China’s Emerging Outsourcing Capabilities Lacity, Willcocks and Zheng Order
Global Challenges for Identity Policies Whitley and Hosein Order
The Handbook of Global Outsourcing
and Offshoring
Oshri, Kotlarsky and Willcocks Order
The Practice of Outsourcing Lacity and Willcocks(eds) Order
Offshore Outsourcing of IT work Lacity and Rottman Order
Outsourcing Information systems (3 volumes) Willcocks and Lacity (eds) Order
Information Systems and Outsourcing: Studies
in Theory and Practice
Lacity and Willcocks Order
Global Sourcing of Business & IT Services Willcocks and Lacity Order
Outsourcing Global Services: Knowledge, Innovation
and Social Capital
Oshri, Kotlarsky, and Willcocks (Eds) Order
Knowledge Processes in Globally Distributed
Contexts
Kotlarsky, Oshri, and Fenema Order

 

Briefing Papers

Title Authors Download
Becoming Strategic – South Africa’s BPO Service Advantage Lacity, Willcocks and Craig Download
Transformational leadership: Microsoft’s OneFinance
Initiative
Lacity and Willcocks
Strategic F&A Partnering at BP Willcocks and, Lacity
Take the LSE Outsourcing Health Check Willcocks Download
The Outsourcing Unit at LSE: A New Resource Willcocks and Lacity Palgrave, 2008
What suppliers would tell
you if they could – part 1
Willcocks, Lacity Download
What suppliers would tell you if they could – part 2 Willcocks, Lacity Download
The Outsourcing Unit at LSE: A New Resource Willcocks and Lacity Palgrave, 2008
Cloud and the Future of
Business: From Costs to Innovation – Part Four: Innovation listen to podcast
Willcocks Venters and Whitley
Cloud and the Future of Business: From Costs to
Innovation – Part Three: Impact listen to podcast
Willcocks Venters and Whitley
Cloud and the Future of Business: From Costs to
Innovation – Part Two: Challenges listen to podcast
Willcocks Venters and Whitley
Cloud and the Future of Business: From Costs to
Innovation – Part One: Promise listen to podcast
Willcocks Venters and Whitley
The Outsourcing Enterprise – Step-Change: Collaborating
to Innovate
Willcocks and Craig
New Centre of Power: Middle managers are the key Willcocks and Griffiths Download
To bundle or not to bundle? Effective decision-making
for business and IT services
Willcocks and Oshri
Listen!  Open for innovation with information
technology
Sørensen, Gear and Elton Download
Step-Change:
Collaborating To Innovate
Willcocks and Craig Download
The CEO Guide to Selecting Effective Suppliers Willcocks, Cullen and Lacity  
The Outsourcing Enterprise: The Power of Relationships Willcocks and Cullen
Beyond BRIC Offshoring in non-BRIC countries:
Egypt – a new growth market
Willcocks , Griffiths and Kotlarsky Download
Outsourcing in difficult times: Releasing cost
but maintaining control
Willcocks and Craig
Outsourcing for the Board Willcocks Download
Innovating with ICT: The Executive Challenge Sørensen and Gear Download
Building Core Retained Capabilities Willcocks and Craig
The CEO’s Role in Delivering Strategic Advantage Willcocks and Cullen