What we do

The Outsourcing Unit was founded at the LSE to research global issues
surrounding outsourcing at the international, governmental and corporate
levels. The findings are disseminated through education, advice and
publications.

The Outsourcing Unit has 3 aims: the first is to undertake independent
research on the trends, the lessons and the practical implications
of outsourcing practices. Secondly, through this work, the Unit aims
to provide a benchmark of what works and what does not, and so raise
the standard of management knowledge in this field. Thirdly, for
governments, organizations and corporations,
the Unit provides a specialist means of influencing policy, management
and practice to help make outsourcing less risky and demonstrably
more cost-effective.

There are 5 key drivers of effective outsourcing. These are

  • managing risk;
  • leveraging core capabilities;
  • delivering effective sourcing strategies;
  • streamlining cost and performance;
  • developing the innovation agenda.

Each of these areas is under research and Reports and White Papers
are published throughout the year. See Publications

Key aspects of the research are presented in short videos. See Videos
– 3 more videos now available

For further information please contact Professor
Leslie Willcocks at

l.p.willcocks@lse.ac.uk