We study processes of IT innovation and socio-organisational change. We draw from a range of social theory and have a tradition of qualitative research with constructivist and critical epistemology in pursuing the social study of IT. Our theoretical contributions take the form of:
conceptual foundation of IT innovation and socio-organisational change phenomena, including theories of socio-technical change and organisational governance, digital platforms and digital content, context related rationality of innovation
critical explanation of particular manifestations of IT innovation and emerging issues, including trust, security, privacy
identification of effective relevant management practice.
Thematically, our research falls in three categories:
IT-enabled innovation in and across formal organisations
This includes outsourcing of IT and business services (The Ousourcing Unit, Leslie Willcocks ); systems development and implementation practice (Will Venters); IS failures (Nathalie Mitev); issues of security and privacy (The Identity Project, Policy Engagement Network, Edgar Whitley, James Backhouse); Enterprise mobility (Carsten Sorensen), history of IT in organisations (Frank Land, Nathalie Mitev), Ethical issues arising from IS/IT initiatives (Frank Land and Shirin Madon).
This includes the growth of digital information and the digital content services it enables (TIGAIR, Jannis Kallinikos); internet-based new organisational processes; mobile technologies and ubiquitous information activity (mobility@lse, Carsten Sorensen); cloud computing and information systems as a service (Leslie Willcocks, Will Venters, Edgar Whitley); internet-enabled collaborative business activity (Chrisanthi Avgerou, Jannis Kallinikos).
Context specific studies aiming at middle range theory of IT innovation phenomena in well delineated domains
These include: IT innovation in the context of developing countries (Shirin Madon, Chrisanthi Avgerou); health care (Tony Cornford, Ela Klecun), e-government (Antonio Cordella, Shirin Madon); Financial services (Susan Scott).