We study processes of IT innovation and socio-organisational change. We draw from a range of social theory and have a tradition of qualitative research with constructivist and critical epistemology in pursuing the social study of IT. Our theoretical contributions take the form of:

  • conceptual foundation of IT innovation and socio-organisational change phenomena, including theories of socio-technical change and organisational governance, digital platforms and digital content, context related rationality of innovation
  • critical explanation of particular manifestations of IT innovation and emerging issues, including trust, security, privacy
  • identification of effective relevant management practice.

Thematically, our research falls in three categories:

  • IT-enabled innovation in and across formal organisations
    This includes outsourcing of IT and business services (The Ousourcing Unit, Leslie Willcocks ); systems development and implementation practice (Will Venters); IS failures (Nathalie Mitev); issues of security and privacy (The Identity Project, Policy Engagement Network, Edgar Whitley, James Backhouse); Enterprise mobility (Carsten Sorensen), history of IT in organisations (Frank Land, Nathalie Mitev), Ethical issues arising from IS/IT initiatives (Frank Land and Shirin Madon).
  • Digital infrastructures
    This includes the growth of digital information and the digital content services it enables (TIGAIR, Jannis Kallinikos); internet-based new organisational processes; mobile technologies and ubiquitous information activity (mobility@lse, Carsten Sorensen); cloud computing and information systems as a service (Leslie Willcocks, Will Venters, Edgar Whitley); internet-enabled collaborative business activity (Chrisanthi Avgerou, Jannis Kallinikos).
  • Context specific studies aiming at middle range theory of IT innovation phenomena in well delineated domains
    These include: IT innovation in the context of developing countries (Shirin Madon, Chrisanthi Avgerou); health care (Tony Cornford, Ela Klecun), e-government (Antonio Cordella, Shirin Madon); Financial services (Susan Scott).