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Department of Management
London School of Economics and Political Science
Houghton Street
London WC2A 2AE


 Room: NAB 3.12

Email: s.v.scott@lse.ac.uk|

Phone: +44 (0)20 7955 6185


Dr Susan Scott

Associate Professor (Reader) of Information Systems


Dr Susan Scott is an Associate Professor (Reader) in the Information Systems and Innovation Group. Her research focuses on technology, work and organisation from a management studies perspective. Susan has developed a major body of research examining the role of information systems in the transformation of work practices within the financial services sector. She has published on: the implementation of information systems for risk management; electronic trading; the strategic organisation of post-trade services; organisational reputation risk; enterprise resource planning and best practice. She is currently involved in research projects exploring the sociomateriality of service innovation and teaches a core Masters course in qualitative research methods for the ISI Group. Her background includes a BA in History and Politics (SOAS), MSc in Analysis, Design and Management of Information Systems (LSE), and a PhD in Management Studies (University of Cambridge).

Research interests

  • Implementation of information systems for risk management
  • Electronic trading
  • Strategic organisation of post-trade services
  • Organisational reputation risk
  • Enterprise resource planning and best practice
  • Sociomateriality of service innovation


Recent publications

Complete list of publications