Associate Professor (Reader) of Information Systems
Dr Susan Scott is an Associate Professor (Reader) in the Information Systems and Innovation Group. Her research focuses on technology, work and organisation from a management studies perspective. Susan has developed a major body of research examining the role of information systems in the transformation of work practices within the financial services sector. She has published on: the implementation of information systems for risk management; electronic trading; the strategic organisation of post-trade services; organisational reputation risk; enterprise resource planning and best practice. She is currently involved in research projects exploring the sociomateriality of service innovation and teaches a core Masters course in qualitative research methods for the ISI Group. Her background includes a BA in History and Politics (SOAS), MSc in Analysis, Design and Management of Information Systems (LSE), and a PhD in Management Studies (University of Cambridge).
Implementation of information systems for risk management
Strategic organisation of post-trade services
Organisational reputation risk
Enterprise resource planning and best practice
Sociomateriality of service innovation
Complete list of publications