Professor of Work, Technology and Globalisation
Faculty Group: Information Systems and Innovation
Professor Willcocks has a worldwide reputation for his research and advisory work on IT and business process outsourcing, together with his work on organisational change, management, and global strategy. As well as being a professor in the Information Systems and Innovation Faculty Group he is a Fellow of the British Computer Society. For the last 21 years he has been Editor-in-Chief of the Journal of Information Technology. He is co-author of 33 books, including most recently The Outsourcing Enterprise: From Cost Management To Collaborative Innovation (Palgrave 2011), China's Emerging Outsourcing Capabilities (Palgrave, 2010), and The Practice of Outsourcing: From Information Systems to BPO and Offshoring, (Palgrave, 2009) He has published over 190 papers in journals such as Harvard Business Review, Sloan Management Review, California Management Review, MIS Quarterly, MISQ Executive and Journal of Management Studies.
In February 2001 he won the PriceWaterhouseCoopers/Michael Corbett Associates World Outsourcing Achievement Award for his contribution to this field. He is a regular keynote speaker at international practitioner and academic conferences, such as World Outsourcing Summit, European Outsourcing Summit, ICIS and PACIS and is regularly retained as adviser by major corporations and government institutions. Selected clients for executive education programmes include: Standard Chartered Bank, Logica, Stater, ABNAmro Bank, Royal Sun Alliance, Singtel, Commonwealth Bank, Accenture, IBM, Rotterdam Port Harbour Authority, WH Smith, Eli Lilley, and several government institutions in the UK, USA and Australia. He has served as expert witness on congressional committees and senate inquiries on outsourcing in Australia and USA and provided evidence to a number of UK government reports on major public sector IT projects.
Globalisation and management
ICTs and innovation
IT and business process outsourcing
IS human capabilities and skills
Technology and work
Cloud computing services
Complete list of publications