How to contact us

Residential Services Office
and Residences Fees Team

3.02 Saw Swee Hock Student Centre
Houghton Street
London WC2A 2AE
Tel: +44 (0)20 7955 7531

Halls of residence queries:|

Private housing queries:|

Hall fee queries:|

Opening hours:
Monday to Friday
9:00 am - 5:30 pm
For fee payments queries,
please visit between 9:00 am and 4:00 pm




Information on priority applications

In certain circumstances places in accommodation may be assigned outside of the general allocation process| to ensure specific needs are met.  If you fall into one of the two groups below, you can apply for your special circumstances to be taken into account when we are allocating accommodation. 

Assessment outcome

  • If you are awarded priority, you will receive an offer of accommodation as soon as possible. If suitable accommodation is not available immediately, you will be notified.
  • If you are not awarded priority, your application for accommodation will be considered in the general allocation process.
  • Regardless of the decision on priority, please do seek advice on your concerns or fears that you may have, for example about looking for rented accommodation or financial issues. For further advice and assistance visit: Students' Union Advice Centre, LSE Financial Support Office and private housing advice.

Disabilities and medical circumstances

We welcome applications from disabled students. You can apply to us for a room that meets your individual needs; for example en suite bathroom facilities, a location close to LSE campus, wheelchair accessible or equipped for those with a hearing impairment (this list is not exhaustive).

  • You will need to tell us before you arrive about any specific adaptations you feel you need so that any necessary adaptations to your room can be made in good time.
  • If you require a room for your personal assistant to use, we will allocate the room next door to yours, though you will be charged for both rooms.
  • The LSE Disability and Well-being Service will work with you to try and identify funding sources to support your studies at LSE.

To seek priority accommodation on grounds of disability or exceptional medical circumstances, you must complete the Assessment form for consideration as a priority for accommodation| [PDF]

Please post or email the completed form directly to the Disability and Well-being Service|.

Applications for 2014-15

Once you have submitted a priority application form you should apply for accommodation using Hallpad|. Please mention in the special requirements field that you have applied for priority accommodation to enable us to process your application more easily.

If you are a current student who already has an agreed priority for an accommodation placement through an Individual Student Support Agreement (ISSA) with the School, you do not need to resubmit a priority application form. Instead, please put the word 'ISSA' in the special requirements field of your Hallpad online application form. Please note that your ISSA must state 'Residential Services Office arrangements - priority placement' for this to be valid. If your ISSA does not specify this, please submit a priority application form.

Applications for 2015-16

Accommodation applications for the 2015-16 academic year are now open. Applications are made via our online application system Hallpad. Please visit: Hallpad|

Please note, that for 2015-16, you will be able to access and submit your priority application form from your Hallpad account. Please do not submit a priority application form from this web page if you are applying for 2015-16 accommodation.
Medical circumstances can only be considered by our Disability and Well-being Service
and Medical Centre. Please do not send the form or follow up enquiries to the Residential Services  Office as they will be unable to make a decision in your particular case.

Support for international students with disabilities

For international students with disabilities, effective prior planning will have preceded arrival and arrangements will be in place before arrival. LSE will facilitat arrival and help the student to settle into their accommodation. For more information on the kinds of arrangements that can be put in place, please download the Arrival to LSE halls checklist for international students with disabilities| [PDF].

Welfare, academic and other circumstances

There may be many reasons why some students find it preferable to live in halls and find the thought of living in private rented accommodation daunting.

Only under exceptional circumstances, which make it very difficult or impossible for you to live in alternative accommodation, will your accommodation application be prioritised.

The following will NOT usually be viewed as the basis for priority:

  • Ease of access to the campus or Library, internet facilities or late night IT access. 
  • Limited budget. 
  • General concern for personal safety, or parents insistence or concerns. 
  • Lack of knowledge of London or difficulties adjusting to living here. 
  • Inability to arrive in London before term starts.
  • Lack of planning or preparedness in arranging accommodation. 
  • Initial arrangements with fellow students having fallen through.

To apply for priority, please complete the online form following the link below. If we need more information from you, we will contact you directly. If your circumstances are not seriously problematic please do not complete this form as a large number of assessments cause delays in the process.

Application form for priority accommodation on welfare/academic/other grounds|

Submitted applications will be referred to the Dean of Undergraduate or Graduate Studies as appropriate. If individually they are unable to make a decision, the application will be considered by the Accommodation Priorities Panel. 

After the initial decision, further assessments will only be carried out every 12 months unless your circumstances change significantly or the authority has recommended you apply earlier.